NAPA Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Lazaro Iglesias
3 months ago
My experience with NAPA Hialeah was better than expected.I was just past the entrance door when I was greeted kindly- in English then Spanish making me feel surprisingly welcome. I said- I need front brake pads for my truck- took 12 seconds and said I have good at this much; better this much and best this much . Good and better I have here now. I replied, get me the middle .I paid and was on my way in under 5 minutes.This spot is deceiving because Hialeah is a city that has congestion. However- the shopping center this Napa is located in has a lot of quick in and out movement of cars. It looked full when I pulled up- and just waited for someone to back out and I pulled in right away. The shop is about 15 from the actual parking area.I trust Napa Auto parts as they have never let me down. They re knowledgeable and helpful. And this is the experience I ve had with many Napa stores.

  G
3 weeks ago
Didn't have the part I needed but found it for me close by so it was a great experience with this location

  Nikitta Rodriguez
10 months ago
Fabian was awsome in helping me getting a new battery. Extremely helpful and knowledgeable in his area of expertise. I appreciate his help so much.

  Santo leon
10 months ago
Had the part I need and they have very good excellent customer service and returning stuff no hassle very happy very happy customer

  Di Balladares
a year ago
Jose is top tier customer service, top tier helpful and top tier all around. He was understanding & efficient. Thank you so much ! I appreciate you !!!

  Reinaldo Paez
3 years ago
An ok experience, I guess they don't like to do core returns but sorry I need my money back, the guy was looking for any excuse to not accept my core, I'm here trying to be nice and polite and this kid was just rude and unprofessional.

  Antonio Ortuzar
9 months ago
Great people, very helpful.

  tony tonito
5 years ago
I came in to this Store on a Saturday morning looking for assistance on a part --there were 4 people on the counter no one wanted to help staring with the shift supervisor ---Do not come to this store the worst customer service ever ----

  Joby Philipose
7 years ago
A store associate by the name of Carlos helped me out this morning. Went above and beyond with my need. Way to go Carlos! You are #1.

  Javier Dominguez
5 years ago
This is my favorite auto parts store. Been coming to this Napa for a long time. Employees very helpful in searching for the correct parts.

  Cary A
3 years ago
They could be a little helpful...I didnt get a warm fuzzy ....walking in

  Justo Bobadilla
4 years ago
Hey don't have a good customer service, I spent 10 minutes on the phone and I didn't get no service......poor service

  Orian Dulzaides Alvares
5 years ago
Very quick I found what I was looking for... Thanks to the associates that know what they are doing.

  Agust�n Fernandez
5 years ago
Super jose de best customer service

  lukan nkasi
3 years ago
Good quality parts ,and the staff is really good .

  Ronny Dalmau
3 years ago
They have stuff you can't find anywhere else

  Mario Valdes
2 years ago
You can find auto parts that you don't find anywhere else.

  Gerald Carcases
4 years ago
Very nice customer service

  Jonas C.
3 years ago
Great. Patient and professional with me

  Alda Chavarri
5 years ago
Well remodeled shop to get your car spears and parts.

  DEVY GUTIERREZ
5 years ago
Very helpful guy at the counter

  Louie G
5 years ago
Good place and helpful staff

  Aj Casa
5 years ago
Great proffetional service

  Oscar L Molina
7 years ago
Good people who want to help

  Bubby Ross
5 years ago
My favorite auto parts store

  Rosa Rivero
5 years ago
Very good and fast

  Merfilius Leslie
7 years ago
Would be back here for any parts...

  Lester Diaz
5 years ago
No good

  Ariadna Dominguez
2 years ago
Always helping

  Gabriel Orellana
5 years ago
Awesome people