Service options
- Curbside pickup
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Richard Grenillo
a month ago
Osmel Ferrnan is the best! He helped change my battery for a 2012 chevy cruze when it seemed it could not be done. He found the one I needed and changed it on the spot. Will be back for sure for all my car needs. I could not be more satisfied.
Juan Rodriguez
8 months ago
Stopped by and Karen was an amazing help. She helped me find what I was searching for for and she went out of her way to explain how the new part worked. She s definitely an example to follow because of her amazing Customer Service and attitude, you can tell that she loves her job. I highly recommend this store to all my friends.
Fiona Romero
3 months ago
By far the best auto zone I ve visited to date ! From the selection to the organization I was really taken aback but what stood out the most was the customer service I was helped by Francisco he showed great knowledge of the products and took his time explaining everything to me I will definitely return !
Kevin Garcia
5 months ago
Maggy answered the phone and helped me out for a specific tool I was looking for and was super kind and helpful over the phone. When I came into the store everything was organized and clean. The manager Rene is also super helpful.
luisa galvis
5 months ago
Maggy helped me out on the phone, she was so sweet, patient and helpful, I really appreciate her great customer service, I believe Julio also helped me out, he was a real gentlemen!
Meylin Ayala
2 years ago
Ramon and William we're Super Helpful!!! They were able to help me with my car as soon as I got there ! Great customer service from both guys. They gave me great advice when it came to the scratch on my car. The products they recommend was able to get rid of the scratch completely!!! I couldn t be happier ! Gracias Ram�n y William por su ayuda !!!!
ILiveOnMars
a year ago
Great store with amazing staff! Parts Sales Manager Karen Gonzalez was an excellent help for all my needs. However currently this stores A/C is not working properly. It was very hot and even warmer in the customer restroom. I broke a sweat browsing the store for what I needed. When advising the staff of this, they agreed it was very hot and could not adjust the temperature in this store manually. It is controlled outside the store. I hope this is looked into for the quality of life of the staff.
Jose Rodriguez
a year ago
I was at the store today and I want to say that the staff was excellent. I was serviced by a staff member member by the name of Magaly. She really helped me out solve my problem with the particular part. I need it for my car and I got to say that also the store manager, Rene, are also very very good at managing the store. I highly recommend the store in 39 Street excellence customer service.
Alice Carmenate
10 months ago
I had an issue with my brakes and window wipers. I came in i had no idea what to do and this lovely woman named Karen helped me with everything i needed and so professional very impressed with the customer service! Will be coming here for future purchases just because of the amazing and helpful service!
Claudia Salva
a year ago
If I could give more stars I would. Karen was awesome. She helped me changed my battery so quick. She was kind and very knowledgeable. Great service. She should definitely get a big raise. Thank you Karen! People with your customer service skills are not easy to find.
Alfonso .Romero
a year ago
Best customer service everr!!!Thank you frank and Karen!!You guys are awesome!
Ce Chery
10 months ago
I had experience to have Frank service me today and it was truly amazing. Very informative and very helpful and I thank you for such quality work. I will be back soon.
Anthony M
10 months ago
Karen was really helpful best customer service I ve seen in years! super kind. helped my situation in and out the store quick
Lazaro Pereira
10 months ago
Great customer service received . Karen help from beginning to finish with parts and very knowledgeable on what she was recommending. Will definitely be coming back for her help.
s her
a year ago
Entered this store and had to leave within minutes due to the internal store temperature feeling hotter within the store than it felt outside. I began to sweat simply browsing the aisles looking for what I needed. The employees faces were flushed and when I asked on why it was so hot inside the store, I was advised they could not manually adjust the temperature in the store. Being in Florida, this is very concerning!
Here she is G
10 months ago
Great experience at this store Frank went above and beyond to make sure I got everything I needed he was very knowledgeable about the products and very attentive 20 stars
Alex Arias
a year ago
This store is great. Always clean and organized! The staff is great, especially Maggy! She s amazing. If you need anything for you car, this is the place to go!
Jesenia Cotilla
2 years ago
The General Manager Ramon was very very helpful. I had done an oil change about a month and a half ago and my car was telling me it was low on oil. I went in and expressed what I was going through, he quickly went outside and checked the oil in my car. He told me I was in need of a quart and showed me, he went inside took a quart from the shelf and added it to the car. He checked again and said I needed one more and once again showed me what he was doing. Ramon went inside, took another quart from the shelf and quickly put added it to the car. I paid and tried to give him tip but he wouldn t accept it. I loved how humble he was and how everyone showed their interest in helping me. When I went inside to pay the cashiers asked if it was low indeed, I love how they showed concern for my issue. I will definitely continue to visit this store whenever I have the need to.
Aily
2 years ago
I drove to this store for a battery replacement, late in the day. Not only was the staff fast and attentive, the Store Manager Ramon, was the man of the hour. Without thinking twice he jump in action and within a few minutes I had a new battery installed. This is the kind of attitude that makes the difference. I'm deeply thankful to Ramon for the exceptional and generous service!!!
Tania Arias
a year ago
I went the store needing some assistance and I was helped by Rene who did a spectacular job!!! Very friendly and most importantly knowledgeable!!! Great job!!!!
elizabeth bogarin
4 months ago
Great costumer service attendant, thanks
Glider Rider
a year ago
Maggaly amazing customer service very helpful and knowledgeable I was going crazy looking for a part on my Honda and she took good care of me I know where to go for now on thank you so much Maggaly
Manny Rodriguez
a year ago
I went to purchase a bactery and l was attend by Maggy which she was very professional and polite. I really recommend this store that the staff is friendly and helpful..!
James McKelvey
a year ago
Romon the store manager saved us. We had an old odd Volvo battery and he spent 20 minutes helping us. It worked!
Lourdes Diaz
2 years ago
I just want to say thank you so much to Ramon Su�rez from Auto Zone 1953! He showed amazing customer service, very knowledgeable, fast and efficient !!! Also, he took the time to teach my 5 year old son how to change my battery! Truly grateful for your time and service ! Thank you so much
Katarina Rodriguez
a year ago
I went to look for a part for my car and upon arrival I was attended to by Maggaly Rodriguez. She was very helpful and found what I was looking for. She was kind, generous, and attentive.
Deon Chewpako
10 months ago
Frank is an outstanding worker, he went out his way to help me fix my car battery.
Omar Guerra
a year ago
I've come here a few times before, never had a bad time. Tonight, however, was the most disrespectful customer service experience I have had in quite a while.
Natalia Rodriguez
11 months ago
Great customer service I came in looking for something specific and Maggy was super helpful she helped me find what I needed and I was on my way recommend this AutoZone to anyone 10/10.
Alain Gonzalez
3 years ago
This store 4953, The manager Ramon and his coworkers provided me with excellent service! I was so disappointed with Ricardo at store 1299 that I didn t want to return to Autozone. Thankfully Ramon and this store figured out a solution for me instead of giving me problems like Ricardo. I am grateful for the parts and service here!! Keep up the good work!