Jiffy Lube
4.3 (929)
2411 Stirling Rd, Fort Lauderdale, FL 33312
(954) 824-2285
jiffylubespecials.com
Claimed
Accessibility
- Wheelchair accessible entrance
Introduction
Jiffy Lube, located in Fort Lauderdale, FL, offers oil change services along with other car maintenance services. The company is known for its accessibility features, such as wheelchair-accessible entrance, parking lot, and restroom. They accept debit cards and NFC mobile payments, making transactions convenient for customers.
Services offered: Oil change.
Jiffy Lube Reviews Summary
Pros
- Efficient and quick service, especially for oil changes.
- Friendly and helpful staff who provide good customer service.
- Convenient accessibility features for all customers.
Cons
- Inconsistent quality of work leading to engine damage in some cases.
- Some customers have experienced issues with pricing transparency and upselling.
Suggestion
Improve quality control to ensure all services are performed correctly and prevent incidents like engine damage. Enhance transparency in pricing to build trust with customers.
Positive Words
quick, efficient, friendly, helpful, convenient, good customer service
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
BRENDA ROJAS
7 months ago
This place used to be a good one to come in before management was changed. After new management was put in place then the customer treatment went downhill and also prices skyrocketed, nowadays customer service seems to be horrible everywhere is like people are so irritated about these times that the love of service is gone now is all about money and the greed of money. I have to say that an oil change is $150-200 see ding on brand car, and also AC refill is $200 plus tax depending on car so therefore be careful and aware of such prices. If u like cold treatment then surely come hereService: Air & cabin filter replacement
Artem Basan
2 months ago
STAY AWAY FROM THIS PLACE THEY DAMAGED THE ENGINE ON MY CAR !!! Did an oil change a week ago, was offered to replace the engine filter. After a week check engine light came one, went to Nissan dealership and was informed that engine filter cover wasnt locked IN PLACE when it was replaced, so all the dust came directly to the engine, now I have to spent 1000$ to fix it because of unprofessional people work at Jiffy Lube
Lucy Leary
2 weeks ago
I really like that they gave me a tube for air conditioning while my windows were rolled down. That was something I haven't received at any other location. All of the workers were very kind and patient. I will go out of my way just to go to this location.
E. C.
a month ago
These guys are always pretty helpful even when they can't fix the problem. They did an oil change in less than 10 minutes and there's rarely ever a line. They ran a diagnostic for me for free and told me the other locations that could solve the problem. They aren't multicare themselves, but they will make you feel cared for.
jkd
2 months ago
According to the guy I spoke with, they were short staffed on the day I took the car in, but you'd never know it. There were 2 staff on and everything went quickly and smoothly. Friendly, helpful staff as well. The location on Hallandale Beach Blvd didn't even have the oil we wanted. I mean...come on, you're an oil change place. I'm glad I ended up at this location instead.
Rodolfo Machado
3 months ago
I had a great experience at this Jiffy Lube, I came in for an oil change and it went super smooth and incredibly fast. I had Jaime, Kevin, Michael, Bryan, Terrell work on my car and they were great. Although it's alot of them, each one of them had a specific task to do and to double check everything and it went great. Also, let me mention Jazmin the manager on site. She was supervising each step being done on my car, making sure everything was getting done correctly. Great job Jiffy Lube team on Sterling
Zjolie Orr
a month ago
Outstanding customer service! Quick and efficient service. Great music playing. Didn t even have to get out of my car for my oil change and windshield wiper change.
Diane Valentine
4 months ago
My visit today at jiffy lube was very pleasant, with one little snafu where they did not have the light bulb that I needed for my car's tail light. I was told that they could order it and it would be there in 20 minutes but I know I could get it at a auto part store and return quicker which I did. Jasmine installed the bulb quickly. I would recommend coming to this jiffy lube and ask for Jasmine she is very and pleasant to customers thank you
lan Leslie
7 months ago
Saturday, my brother who is only 17 years old and just got his driver license. He drove my car to this stupid place to do the oil change. A guy opened the hood, take out the cap to check the oil and said they couldn't do that. And then, the guy just close the hood and forgot to put the cap back. When my brother drove my car back, terrible things happened. He smells the oil burning and the engine temperature was on the highest level. He was afraid and stoped his car on the side of the road. When he opened the hood, he found the oil has spurted to everywhere. And this shop only offer me an oil change? It business indicates that it is a professional auto repair shop, but it's staff even forgot to put the cap back to the engine which almost cause a accident with a minor. I'm really angry about that and I don't suggest any of you guys come to this stupid place. I already contacted with my lawyer and let's see what will happen.
sam p
4 months ago
Such a quick and pleasant experience, didn t even have to get out of my car for the oil change. Jaimie and the rest of the team there were very kind and helpful and didn t try to oversell me. Would definitely recommend this place for your car maintenance!
Michael Hoover
2 months ago
Prices. I was told would be about $120. Then everything is done and the bill for an oil change only, nothing else. The bill is $170+.Unethical, terrible business practice. If it weren't for convenience when needed an oil change when traveling out of town I would never go to one of your places again.
Kat Zerga
3 months ago
Friendly and helpful staff. Got quality service and was in and out in no time. Love coming here for my oil changes!
Alfred Hernandez
a month ago
This Jiffy Lube was quick and efficient. They had me in and out very quickly. Kevin was very good and friendly.
Vanessa Buren
3 months ago
Shady place. Becareful if you purchase groupon they will make you pay another 20 dollars on top of that.Rude female manager. They did not do all the receipt said they did such as: check tires wash windshield add windshield liquid.IM thinking they probably used regular oil instead of the better one. DO NOT GO TO THIS PLACE. SHADY AS HELL.shame on you!
E. Mckhan
6 months ago
I want to give a Really BIG Thank you to the Manager at this location and the whole team at this location. As a health professional with a demanding job. I had a mechanical issue that needed attention right away. I pulled up to this location and the young gentlemen was attentative to my issues and handled everything fast and efficiently. I have a newer car and wasn't easy to get a battery. The manager called around to assist with picking it up for me but no one had my battery. He didn't have to offer to go pick it up but he was very empathetic. Anyway I had to go and get a battery and they assist me with switching it out without any issues. I love this team and will continue to go back to this location! They all deserve a Raise! You all are Awesome!
Sapir Zabari
5 months ago
I m don t usually do reviews, but the oil change was super quick (it s first come first serve) and the staff was so super sweet and friendly!! Already recommended to several people
Debbie Graham
5 months ago
The team at this location are amazing!LJ, Jamie & Daniel were wonderful!I went there for an oil change and they noticed that my 2 filters (engine & AC) were dirty and full of leaves.They went out of their way to clean out the leaves and install the new filters.They suggested that I flush out my system before adding the oil.....great idea!They work as a team making sure that everything is in good working order!I will definitely be recommending this location to my neighbors and friends!I believe that they deserve 10 stars!Many thanks to all of them.SincerelyDeborah Graham2007 Hyundai Tiburon v6Services: Air & cabin filter replacement, Oil change
Zamir Zeigler
5 months ago
We take both my wife s car and my truck here for oil changes the last couple years. No issues until recently. My wife s car almost broke down because they didn t finish the oil change properly. I m not sure exactly what they left off but it was leaking oil massively. My wife was driving 1.5 hours each way while unknowingly losing oil. I only noticed it because when she got home there was a huge oil puddle in the driveway which I had to clean up. The car had never dripped one drop before the oil change. We took it back in and they replaced the depleted oil and finished it properly. I ve heard of these things happening at Jiffy before. We will never go here or to any other Jiffy Lube again. I suggest they spend less time trying to upsell and focus more on the oil change we paid for.
Michael Eisenberg
4 months ago
Been driving for over 30 years and it was without a doubt the best experience I ve had getting an oil change. Quick, easy, friendly staff. McDonald s of Oil Changes!
MORBID RAIN
8 months ago
Dear Jiffy Lube Staff, I wanted to take a moment to express my sincere appreciation for the outstanding service I received during my recent visit. The level of service provided by your team was exceptional, and I was pleasantly surprised by the friendly and professional demeanor of your staff. It was truly impressive to experience such great service. The speed at which my vehicle was serviced was remarkable, and it further solidified my confidence in Jiffy Lube as my go-to automotive maintenance provider. Your team's dedication and attention to detail are evident, and I believe that you all deserve recognition for consistently delivering excellent service. Your commitment to customer satisfaction did not go unnoticed, and I am grateful for the positive experience I had. Thank you once again for your exceptional service. I will definitely recommend Jiffy Lube to my friends and colleagues, and I look forward to my next visit.Services: Air & cabin filter replacement, Oil change
Josephine Toscano Tomaselli
2 weeks ago
JAZMEN KEVIN BRYAN LARRY HENRY.The best customer service ever time ! The only place I go to get an oil change ..The best
Vibes PEREZ
6 months ago
Really sad that I have to write this really horrible experience waited about an hour which I didn't mind to wait but very unprofessional I don't even know if they did it correctly. The person that was helping me ended up just leaving. The other guys are inside the office. They looked like they were doing something. Criminated themselves, but really unprofessional
Brian
2 months ago
Anthony was our technician, very professional & efficient! Answered all our questions. Will be going back for next appointment!
Marcela Alfonso
a month ago
This particular place in Sheridan is the best service, the people have very good customer service. friendly, happy and the best service
Lura Lai Gillespy
7 months ago
This morning I was charged 100.00 for a regular oil change. I am a regular customer that usually pays around 40 after the coupon.Be careful. This was after I told two attendance I want just an oil change and the one I normally get. Next time, I will be going someone else.
Henry Hill
3 months ago
Just got my oil changed, staff there made it super easy and quick. Will come back here for my next one
Grace Barron
4 months ago
Very happy with my experience. Efficient, friendly, honest, and affordable. Couldn t ask for a better experience
Melissa
3 months ago
Wonderful service by Anthony and Team. They addressed all my concerns and visit was efficient and timely.
Kristene Mellinger
a year ago
Absolutely love this location and 100% recommend! The team here is always friendly, and they're not pushy at all with additional services. They top off fluids and tire pressure for you too. Even when your vehicle is due for an extra service, they very politely let you know and ask if it's something you're interested in. Pricing is very reasonable, and I've never had any issues having my vehicles serviced here.The Jiffy Lube team always has time for customers. Although, if we all keep giving 5 star reviews, they may have to build a bigger building!
Tatiana Armbrister
7 months ago
Great experience! I was able to be in and out in a few minutes and they toke care of my van with no issues. I m grateful and will definitely recommend this locationService: Oil changeService: Oil change