O'Reilly Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Serena Wheeler
2 weeks ago
Great prices and can have most things delivered to the shop in less then 12 hours. Customer service is great. They'll check your battery, install the new one, put windshield wipers on for you if you want. You can't hardly miss with O'Reilly's.

  Rick Cosson
4 months ago
Casey, the salesperson, is a five star employee and one of the friendliest and most sincere people I have ever met. They didn t have what I wanted but after my interaction with her, I will always use O Reillys as my first choice to do business with. It s amazing how much an employee can help your business thrive. She wanted to help and her personality and attitude reflected it. If I was looking for an employee l would have offered her a job on the spot.

  janet holley
3 months ago
I love going here because they are always so friendly and willing to help you when you come in. Such a pleasant store.

  Mrs.Bubbles lal
2 months ago
Horrible customer service. The manager is so rude and appalling to customers, I was just in there a bit ago and he was cursing out this young woman and she entered the store so nice and he starting cursing her out.

  Fro Tato
a month ago
you can't beat the tool loaner program. One time they didn't have a part I needed for less money than the competition, it was in my hands by eleven the next morning.

  Venom
7 months ago
On a recent visit I was allowed to return a bad A/C compressor that failed an ohm test upon receipt. After explaining the problem to the staff the refund was issued without problem. Remember returns on electronic parts aren't always guaranteed but the staff is reasonable.

  Phillips, Allie
8 months ago
I had battery issues, so I took in to get replaced, and the young man who replaced my battery was very professional, friendly, and fast. The man behind the counter was also very professional and friendly. I definitely recommend this place!!

  Paul Thompson
6 months ago
I have used O'Reilly autoparts store in Crestview many times and have always had good service, great staff nice clean store.

  Lynisha Smith
a year ago
They offer a pretty good warranty here. Pretty much everything is warranty for 12 months. I bought headlights that seem to blow out every six months and they always replace it at no charge. I also love that they offer a 10% military discount. Good selection of items to detail and clean your car if you want to do it yourself. They usually have good deals going on monthly.

  Thomas Oglesby
4 months ago
Can't beat the service you have to say they're helping hand.

  Amy
a month ago
Usually always find what we need for our vehicles

  Richard Herbst
4 months ago
What they don t have they will refer you to a shop that does. A+ customer service.

  Michele Tolle
a year ago
Aaron doesn't know squat about parts. I'm not sure how he even got hired to work in a parts store. He just ordered the wrong part that I have waited on for 4 hours. My husband had to do all the research, because he didn't know how to search for the part number. So he literally just wasted my entire day.He also cost the company by having a part come from pensacola to crestview for no reason. Would give 0 stars if this would let me!!

  Dwayne Hopkins
a year ago
Pricey for some things, but great staff and service. Many knowledgeable people there. I forgot to bring my battery core exchange back, and brought it in months later just to turn it in. They gave me the core cost right then, and applied it to my purchase. Vet friendly, always checking to see if I quality for discounts.

  Robert Chapman
a week ago
Friendly staff knowledgeable helpful.

  Chris Weaver
10 months ago
Beware this locationis a joke.... O'Reillys Crestview location will ever see another dime of my money ever.... selling junk products that cause more work and the people that work in this store will say... well that's your problem! If last resort then ill go to Niceville location where Todd and Robert got it together! id rather walk to Niceville if my vehicle was broken vs dealing with the Crestview crew..... just a couple months ago I walk in Crestview store. and the person I spoke to ask me 4 times for vehicle info ... year make and model after the 3rd time i knew he wouldn't be able to find what i needed and when he asked the 4th time i left... my guess is he was on some ...yea never again Crestview O'Reillys!

  Richard Bordner
7 months ago
Great team , I will say they are happy to assist looking for the parts you need or a substitute. You need patience it s not easy searching for these out dated parts !

  Angie CLARY
3 months ago
It was HORRIBLE JULIANE THE MANAGER WAS SO VERY RUDE!! WILL NEVER GO BACK!!

  Grace Green
10 months ago
The store manager, Julien, treats his employees in such an unprofessional manner. It is appalling that a manger would be so disrespectful to employees, especially in front of customers.

  justyce rodden
a year ago
I needed help changing my brake light this afteroon. Autozone across the street was not able to help me put it in my car so I came here and Aaron helped me. He was so nice and helpful even though the manager at the time seemed very annoyed and rude about him helping me. I hope he s getting the recognition he deserves, thank you !!!

  Jorge Meza
9 months ago
The young lady at this store is the absolutely best. I literally fell in love with her and I'm looking forward to drive 5+ hrs back to this store just to talk to her again.

  Robert Bonvechio
3 years ago
Best place in Crestview to go for parts. They get pretty busy, but they will go the extra mile to help customers. The Manager Julian is top notch. A year later, I will say the same thing. It depends on who you get at the counter on any given day, but Julian is a great guy and goes the extra mile for the customers, and very knowledgeable. The store is managed very competently. He is the reason I always go back. If you know what you need, and you feel like the person at the counter doesn't know, just look at the screen and direct the person if they don't really know. Also, the quality of parts is generally better than advanced or the other stores. Overall, the place to go in our town, in my opinion.

  Todd
2 years ago
Kid working the counter (young man, sorry.. I'm getting old) was a huge help. He found the motorcycle battery my son-in-law was looking for. He also has an excellent attitude. If I had a business, I'd do everything I could to get him to come work for me.

  Jennifer StJohn
9 months ago
Great customer service, friendly staff. They offer a military discount which is nice.

  Richard Morris
2 years ago
I'm thinking these kinda places just aren't going to be there that much longer. I don't think I've ever walked out of there with an automobile part that I went in looking for, maybe a battery.I suppose they work for some because they deliver, which is nice.I can usually find the parts I need online. And I get those parts in the same time frame. At to � the price. So, if you need a battery, or some wiper blades, I think they'll even install em for you. They're nice folks an all. If you need plastic chrome lug nuts or an air freshener, that's your place. If you need autoparts, nope, they can order em fer ya.

  Rachael Kirby
a year ago
Keep having to come back for parts. , This is my favorite parts store of all the ones available in Milton. They have what I need most the time and at reasonable prices.

  Alexander Barthe
2 years ago
Appreciate having O'Reilly's near the house. They carry a good selection of things except Staffing. Even before these recent months of paying people to not work, these guys have been shorthanded. On the day, Steve took great care of me. Thanks.

  vaylgar
a year ago
Aaron one of the managers went way out of his way to help me when I broke down in town away from home, this amazing young man lent me his personal tool kit which was a 200+ dollar kit becuase when I broke down my tools were over a hour away and it was dark when my alternator started smoking under my hood and my truck stalled at dusk!! He is young, but has one hell of a solid foundation and was raised right his heart is in the right place and he is an amazing manager! Before Aaron I only knew Orileys normally wasn't were I would shop only due to some prices there being I felt overpriced compaired to other shops, that was over a year ago last time I checked, seems they have come more in line to compete with other local prices and thier customer service is hands down better then any other crestview automobile part shop!! Had to do a lot of shopping for repairs the last few weeks on 2 vehicles and Orileys has gotten all my business but on one purchase. Aaron is a great asset to any buisness who wants a responsible mature and professional Manager!! Kudos Aaron!! This from a broke down retired State of Florida retired officer!!

  Clark Sapp (Oceanmedicman)
4 years ago
O'Reilly Auto Parts store has historically not been the first place I go to for parts. However, I have to admit that the last couple of times the parts that I needed were in stock. The associates were pleasant and helpful. The prices are a little lower than some of the other auto parts stores in the area. Would definitely go back.

  Broken Spirit
a year ago
The management clearly has a handle on things at this store. The store was clean, well stocked and everyone was buisy but still helpful. My visit was quick and painless leaving with the right part.