Budget Auto Parts & Service

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Becky Greely
2 months ago
If you want an Auto shop with nice honest guys this is your place. Another shop told me I needed a service took my car here it was not needed, was not even charged. I will be back soon! Thank you Dana

  Christopher Rhoden
4 months ago
Unfortunately, I seem to be a frequent customer. My car always seems to find something to hit or run over. Fortunately, Jose and everyone here are always super helpful, (and luckily in my case not judgmental) they always have the parts I need, and get the job done quick!

  Char Wenzel
11 months ago
No matter what, If anybody ever asks me if I know a place where to get parts for their car, I always turn to Budget Auto Parts. They are the first number I call.They have never failed me. They pull the part, you pick it up!!! It's as easy as that. I love this place. Great group of folks, who are polite and knowledgeable, and their prices are awesome.

  Jake Mann
a year ago
Friendly, quick, and reasonably priced. I called about bringing in my maxima and they gave me a quote for replacing the A/C condensor and compressor for a price that was very competitive. Service was great, work was done quickly. I would recommend this shop.

  Bj Broxton
a month ago
Great prices and customer service.

  Peter Irizarry
3 years ago
I would like to personally thank all the guys at Budget Auto Parts & Service, especially Dana. I'm new to this area and didn't know where to look to have my charger serviced. I looked online and found this place and MAN- am I happy i took it here. From the moment i came in i was greeted with courteous professional treatment. They serviced my vehicle and were honest and thorough. Needless to say- I have found my permanent place to trust in having my car serviced. Thanks again gentlemen!

  wally granger
3 years ago
I feel I was treated better and got the best deal on services for services when James was there. Here wouldn't have you pay for parts that weren't needed for the job and didn't keep your vehicle longer than needed. It cost me a lot more than I had planned,I will say though Jose stepped in and was very helpful.

  Jennifer Penticoff
5 years ago
If I could give more than five stars I would. The guys at budget are AMAZING. I had some issues with my truck and they fixed all the problems for a very reasonable price. The level of positive customer service and honesty I receive from Jim and all the other guys is something that you wont get any where else. They are more concerned about the customers than making a dollar ,which says alot for them. I will not consider taking any vehicle that I own to anywhere other than budget. Great work,great prices and great people!!! Check them out, you wont regret it. HIGHLY RECOMMENDED.

  Peter Byra
a month ago
Wouldn't take our vehicles anywhere else for repair.

  michel larouche
4 years ago
Great transaction. Jim specifically went out of his way to send me pics of the parts and the everything in excellent condition. I will definately order from them again in the future. Highly recommended,.

  Bill Brown
5 years ago
Jim Kincaid got my Ford Escape looked at right away. Aaron (the tech) found a problem with my radiator and AC condenser. Jim gave me a thorough written quote and told me he would try to save the radiator if he could. He was able to save the radiator and replace my damaged condenser. My AC is now blowing cold. I was kept informed about everything. Excellent value for the money. I will definitely be returning to Budget to have future work done.

  Angelo DeJesus
5 years ago
Budget was recommended to me by a fellow church member who owns another shop, My need was out of the scope of their work. Jim handled my need accordingly and was very affordable. Instead of just charging me for what might have been wrong they handled the problem the right way. I highly recommend budget for all your major repair needs!

  Danielle Frazier
5 years ago
You won't find better guys ANYWHERE! They put a new lump in my truck for the cheapest price around and the fastest turnaround...I was thrilled. A few weeks later, my transmission started acting up so I took it back to be checked. The guys called me and told me that they couldn't rule out a line got twisted while the new lump was going in, so they basically ate the cost and charged me for the fluids only. Seriously, WHO DOES THAT????? NOBODY, that's who. They are as honest as they come and I can't recommend them enough. Their values are old fashioned and Jim and Jose at the front desk are personable and fun!

  Ryon Swing
4 years ago
Brad and the team at Budget Auto Parts are FANTASTIC!! Some of the best service in town and best prices around. Couldn't recommend these guys more. Very very honest group of people working here!

  Morgan Alexander
5 years ago
Was referred here by Johnny's Automotive as I was having transmission problems. The staff allowed me to drop my car off after hours as work wouldn't allow me to get there while they were open. I called after a few days to inquire on the status of my car and Jim spoke with me and I can't express my gratitude and appreciation for his transparency, honesty, and kindness. He explained all the problems and their costs and recommended how he would proceed. Moreover he made it clear that he would want someone to treat him with the same decency he had extended to me. In his attitude and conversation Jim made it very clear where they stand in terms of business, customer service, and satisfaction. While I didn't have repairs performed by them, they gave me this comprehensive diagnosis at no cost. I couldn't recommend Budget Auto more, and cannot thank them enough.

  Janci Hurt
5 years ago
Super place to find a good deal! Jim was most helpful in finding the parts that I requested. It was very professional and I'll request him the next time I go I need parts from there. All employees are courteous helpful and very knowledgeable in their field. I'll be sure to go back!

  Julie N
7 years ago
I had to go here unexpectedly for a new window because mine got smashed. It was the day hurricane Matthew came. The guys here are great. They were the only ones nearby that had my window. They even installed it too. Great service.

  Paul Day
a year ago
Asked for a price on a part guy says do not have it and hung up. Will never get any parts or work done at this place. Rude

  Sara Garcia
8 years ago
I can't rave enough about this place! As a woman who doesn't know a lot about cars, their manager Raymond, was so kind and patient as I poorly attempted to describe what was wrong with my car. He obviously knows his stuff, because he could figure out what was wrong just by my description! They had to locate a hard to find part for me and had the lowest price around (I called a bunch), and as a teacher with kids, my schedule is crazy and they made sure to get me right in! Aaron, the mechanic who worked on my car was able to get me on my way in 1/2 the time he originally quoted! So impressed as they made sure we were completely safe before we drove away. I tell everyone I know to go see the great guys at Budget!

  Shepard Tinsley
3 years ago
The staff was very friendly and helpful! The service(transmission replacement) was of excellent quality. Not to mention the fact that their prices are hard to beat. A definite "Yes"

  Nikki Jordan
8 years ago
I needed a transmission so I called Budget Auto Parts and they were courteous, knowledgeable and offered a great price. Three very important qualities for me as I am a teacher and mother of 3 small children! Thank you!!

  shantilly drake
4 years ago
Called about a part. Man who answered was polite and extremely helpful. They had the part I thought I needed for a reasonable price. When I found out I didn't need it they had no problem refunding my money. Will ALWAYS shop here for parts.

  Elizabeth Murphy
6 years ago
Very honest business! Took great care of my 2013 mustang (needed tranny) very fast service!Highly recommend anyone to this place! They have almost everything and if they don't, they can get it!

  Marquesha
2 years ago
Picked my vehicle up and it wasn t driving right I. Allied and they told me to bring it back. Mind you it s coming close to closing. They are fixing it past their closing time. Thank you budget, awesome customer service!

  David English
5 years ago
Best experience possible. I felt like family and they had the parts I needed. Brad and his staff are top notch, they are very professional and treat you extremely well!

  KAY-K BUmbALouGh
9 months ago
Great customer service and knowledgeable guys. Very friendly. Thank guys

  Daniel Mascunana
7 years ago
Overpriced and they have thieves that work for them! I took my Escape to them to have them replace the distributor caps and plugs and have a tune up and my Garmin GPS was stolen! About three weeks later my engine shot a piston out of the oil pan. And I now have to get a whole new engine to put in it! Something that should only have cost me a couple of hundred dollars is going to cost me a few grand! Can't prove they had anything to do with it but I'm not the only one that has had this problem with them!

  Krista Schluderman
8 years ago
This business is GREAT to work with.I am in the parts locating business and have been very satisfied with all my purchases from Budget--and they are a bunch of really swell guys too! Thank you for your expertise.

  Mike Reece
4 years ago
Wow Could have Taken my Son-in-Law for a Bunch of $$$ One of the Most Honest Places of Business I've ever Seen In this day of Age it's Rare ? I just set back and Watched ! I Know were I'm going to Tell my 2 Daughters to take their Vehicles ? Check my Facebook or Whatever i have no Affiliation with this Business ? I Was very Impressed

  Dana Norris
2 years ago
Thanks to Mr. Neo for the help on Recker Hwy today. I was leaving Walmart in Auburndale and my truck broke down and wouldn't crank up helped me push it to a safe area and fix the problem I was having and gave me great advice on how not to have that issue again. Thank you sir God bless.