Toyota Service at i.g. Burton Toyota of Dover

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Susan Leavell
8 months ago
My remote for the Camry was working-intermittingly.The battery in remote changed, have to press really hard to unlock car doors.New remote ordered. Will be in tomorrow. They'll call to schedule.Got home, tried 2nd (spare) remote...didn't work. Took both remotes apart and switched internal casings holding batteries; tried both remotes...Neither worked!!Back to the dealership to test the batteries, both OK!! Three guys looked inside the original casing and saw corrosion on the connector holding that battery!! Both batteries tested fine!!Replacement remote IS a MUST!!Care to reimburse me the $11.99 from the experience?

  Denise
a year ago
I moved to the area 7 months ago and had to have my oil changed on my Prius. I waited for it to be done and service was performed well within a reasonable time. What really impressed me was when they did the 10 point check they mentioned my air filter and cabin filter was a little dirty but still didn't need to be changed. My last service where I went 7 months ago told me they had to be changed even though I personally changed them myself 2 months prior. Thank you C.F. Schwartz for your honesty. I will be back.

  Vickie Bryant
4 years ago
I live taking my car to the dealer for services. The service people at the desk need to learn more about the warranties that their dealership is selling so that they give adequate information to their customers. The service technicians always do a great job on my oil change and tire rotation.

  Miguel Felix
2 years ago
Been doing my services at this dealership for about 4 years didn't had problems in the past 9 months they did three and yesterday was the last straw l was told that l need a new tire but since we don't carry the one you have you going to need two, because the tire has a nail ON THE SIDE THAT CAN'T BE REPAIRED so l took it to the place l got the tire from, it did had a nail but NOT ON THE SIDE BUT IN THE MIDDLE AND IT WAS REPAIRED. This is the very last time I'm going to this place PIECE OUT...

  pamela umbenhower
2 years ago
Very happy with salesman and vehicle. But when the money started flying I was charged 1500 dollars for up charge. Not happy. I was going to buy my wife a new car and we went to price honda and salesman Justin was great. And guess what I bought new crv and NO upcharge.what the he'll was the up charge. He said other dealers were doing 5000 up charge. Well price honda down the road is NOT.

  Cindy Sampere
2 years ago
Absolutely the Best Personal Service all around! Brandt has sold us 6 cars todate & wouldn't consider going anywhere else!Professional & Knowledgeable staff, and all are eger to offer help... No matter who your submitting a contract with!Looking for a Top Notch dealership ,C. F. Schwartz is it... Look no further!

  Ange
3 years ago
Was in one 8/20 for one car and that was an oil change and data up date on my Prius 2015. 2 hour appointment. Then back on 8/25 with my other car for oil change and a recall on my second Prius 2015. That appointment was 2 hours too. So I got them both done. I so wish they had bottle water there. They have a soda and snack machine and a kcup machine the kcup is free.

  Zahir Lewis,MBA
a year ago
Service manager usually customer friendly but not so much last time. Frustrated & had difficulty explaining braking issue.

  Barbara Cheyney
7 months ago
Friendly staff and helpful. Was there on a day when some employees called out sick, and managers jumped in to get work done. Thanks!

  Shawn Grettenberger
3 years ago
Took care of a recall notice quickly. Got in and out in just over an hour. Super friendly and a comfortable waiting room!

  Rick Barnes (StargazerUSA)
3 years ago
Fixed exhaust in 12 y.o. Prius. Well done. Adjusted and inspected my brakes, nicely. No overcharges. Great staff!

  Mark Miller
4 years ago
Went in for my 10mile complementary service. And it was nice and quick. Staff was nice courteous. Waiting room very inviting.

  Lynda Murray
4 years ago
Service is good. Since 2001 I bought 2 cars from them, both Avalons. I miss not having Josh in charge of the service department.

  John Kocka
4 years ago
Fast, friendly service without charging for services that we didn't need. As seniors on fixed budgets, we appreciate that.

  James Marshall
3 years ago
Arrived at 2:40 late for my 2:30 appointment for service....waited 10.minutes at counter then told I would have to reschedule for tomorrow since it was now 2:50

  Myra Shelton
3 years ago
My Salesforce was Great especially Mr. Cecil. His follow up was timely and useful

  Luis Calmo
a year ago
Based on my experience, job always gets done right, labor cost is a little high ,,

  Christine Palombo
4 years ago
I always get great service every 3 years when I trade in my Rav4 in for the current model year Rav4.

  Michael Robbins
2 years ago
Great customer service avd very fast to meet my needs.

  Steve Aird
11 months ago
Great staff great people friendly courteous

  frank mohr
4 years ago
Good for service and great window shopping after all it's a car dealership

  dj buckner
2 years ago
The people here are fantastic. They are very customer orientated. Thank you.

  Linda Ragin
4 years ago
Had my vehicle serviced... Buy most my vehicles from C. F. Schwartz Toyota..... Good service...

  Bonnie Vazquez
4 years ago
Fast and very good service , that's what I like.

  Adam Friday
4 years ago
I only went to the parts, but it was a pleasant experience.

  Lindsay Rice
a year ago
Good service, convenient and quick.

  Michael Pillsbury
3 years ago
Professional service. Nice people.

  Ashley Sweetman
3 years ago
Great customer service

  Bill Mister
2 years ago
Very fast and kind

  Son Bark
2 years ago
The service is excellent.