Triple J Automotive

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  CD
3 weeks ago
Matt is a phenomenal mechanic and a great guy. Brought my 04 Silverado in for a bunch of work- Matt kept me informed throughout the entire process and was always honest. I haven t received better service than what I received at Triple J. Highly recommend!

  Jay Wilson
2 years ago
We bought a 1998 Mustang GT that had everything original . Including the tires with very low miles.Crazy story the owner is a friend from Highschool. Shop is in CT and so is the car. Problem is I am in Oklahoma.None of this mattered. I hadn t talked to Matt in 20 years He picked the car up worked his magic and kept me in the loop the whole time. He gave life back into this beauty with a top down left to right front to back inspection and maintenance update that brought this 1998 to 2021. He even saved and showed me the old fluids and parts he drained or replaced showing exactly what he did. You can tell he is passionate.He recommended things when I asked but he made sure it was my decision.I wish I lived closer because NO ONE else would touch any of my cars for ANYTHING.Major UPDATE. I had to drive the car from CT to OK because it was far cheaper than shipping. This is a 1998 anything could happen. When I asked Matt what he thought and he said it would make it 100%He was spot on and the best part is it drove like we took it off the showroom floor I cannot say enough great things about Triple J and Matt. Don t waste your time on anyone else take it to Triple J you won t be sorry.

  Karen Lacourciere Bertoni
a month ago
The owner is very knowledgeable, teaches you about your car and the repairs he did, even confirming my suspicions regarding old repairs . Very nice guy. Expensive though, which I get because the rents high in the building he's in. You can thank the landlords in Cheshire for that. It's a shame.

  Paulina Chwalek
6 months ago
Friendly, efficient and professional. I can t say enough about this place and the owner who is very refreshing to deal with this level of professionalism and knowledge. Finally I have found great auto repair place for my vehicle which i can trust. Wouldn t recommend any place else. 6 starsServices: Tires, Steering & suspension repair, General repairs & maintenance, Wheel alignment, Oil changeServices: Tires, Steering & suspension repair, General repairs & maintenance, Wheel alignment, Oil change

  Mike O'Brien
6 months ago
Arranged to bring my 1966 Ford in to be inspected and to get an estimate of the cost of repairs to get it on the road again. After a couple of hours there I was told I was probably looking at $7000. Justifiably shocked I asked to get a written estimate thinking there might be some items that could be done later. I was told I would have that estimate in a few days. Then another week. I contacted Matt several times asking for the update until eventually I gave up and found another shop. I don't care if he didn't want the work, but just to disappear and stop responding is unprofessional. I'm sure he is a competent mechanic, but perhaps understaffed , overwhelmed and unorganized. I've since had another shop complete the repairs at a much lower cost and it is running wonderfully. Glad it all worked out but disappointed in this experience.

  Don R
6 months ago
We d like to thank Matt and the crew at triple J automotive. Great service, fast and dependable. T Rex is running great again! We will now be using his services to keep our three vehicles on the road Thanks MattServices: General repairs & maintenance, Auto engine diagnostic, Auto engine tuningServices: General repairs & maintenance, Auto engine diagnostic, Auto engine tuning

  Clayton T
a year ago
If you have a classic car you are looking to restore it this is the place. Matt who is the proud owner operator takes the journey with you defining each step providing options available at each stage providing options based on your budget. Matt demonstrates patience describing each process and product with pros and cons. Whether you are an educated car mechanic or just a car enthusiast with little mechanical experience he always treats you with respect explaining and answering questions to bring you to his full understanding of options available. The work he did on my 69 Camaro was exceptional with extreme attention to detail. The work included pulling the engine, repainting the block, new water & oil pump, replacing points to electronic starter, new radiator, master cylinder with booster, replaced and rebuilt carburetor, all engine wiring, disc brakes, tires & wheels, rebuilt transmission, gas tank & lines, battery & wiring, heads and many other professional performed five star plus work second to none. A small but detailed touch is the 1969 Coke bottle installed for coolant discharge. Restoration of a classic car is an endeavor to plan to spend more than you may anticipate and was the case here. Once you begin the journey with Matt you decide where you want to take the journey and how far you plan to go. My only regret is not putting this review up when I picked my car up in March 2021 after close to a four month process. Due to parts delivery and during Covid impacting the timing there were times Matt had to juggle other work while waiting for parts. Understand you are doing a restoration and there will be items that must be addressed that you may not have planned on repairing but are necessary. Kristen who works closely with Matt is as enthusiastic as Matt and is very responsive and takes painstaking effort securing the hard to find parts. I look forward to having Matt complete additional work on my car in the future. Without question I strongly recommend Triple J Automotive and Matt. In the end I felt like I was taking the journey with a friend discussing every aspect along the way. Photos to be forwarded to Triple J Automotive to post. Bob HillServices: Transmission, Electrical repair, Exhaust, Tires, Auto battery replacement, General repairs & maintenance, Electrical, Auto engine diagnostic, Auto engine tuning, Body & Trim, Engine repair, Wheel alignment, Transmission repair, Brakes, Battery, Oil change

  Sara Kohl
7 months ago
Great experience. Came in today with my brake light on, he explained the issue in layman s terms and walked me through the estimate. He had the car ready by late afternoon brake pads and rotors replaced. Can t express how much I appreciate the service!

  peter tournas
a year ago
I went to matt as a first time customer, when my car had an engine issue. He was very thorough and detailed with his work. Excellent communication of my diagnosis and repair options. I recommend Matt to anyone looking for a good reliable mechanic.Service: Auto engine diagnosticService: Auto engine diagnostic

  Nicole B
3 years ago
Highly recommended! I had my husband s old 96 Ford F-150 towed here to be restored, as a surprise to him. Matt and his assistant were amazing to work with! Always knowledgeable and friendly. They were great with communication during the entire process, and always checked in for new estimate approvals. Matt is is very experienced, knowledgeable, and good at what he does! You can tell when he talks shop that he has a passion for what he does, especially restoring old cars. I am very grateful I chose them for the project, especially now that I know how extensive the work was that needed to be done, and on my husband s baby ! I felt as if they were honest and trustworthy with their pricing and never felt as if they were being pushing about anything, especially with me being a female and trying to pull this surprise off without much knowledge on automotive. They even helped we plan on how to trick my husband to get him down the garage without him suspecting, and helped me video his face when he walked in for the first time! My husband was beyond surprised and excited to have his old truck back! Thank you again Triple J!Services: Transmission, Exhaust, Tires, Steering & suspension repair, Electrical, Engine repair, Brakes, Battery, Oil change

  Charles Blair
3 years ago
I m very happy with the courtesy and professionalism of Matt and his office assistant Kristen. Matt is a highly knowledgeable automotive tech and he knows his stuff. It s great to deal with someone who is top-notch but has enough humility to continue pushing the boundaries of his expertise and adding to his already-encyclopedic knowledge. I also appreciate his thoroughness in his documenting every step, every observation, every diagnosis, every adjustment. When I drive my old beast Mazda Tribute now, I feel like 14 years have gotten shaved off its age. I strongly recommend this place, may they bring peace of mind to car owners for all time.Services: Transmission, Steering & suspension repair, General repairs & maintenance, Engine repair, Oil change

  crime cannibal
5 months ago
I had a problem with my brakes that I didn't want to wait on, they found a time that day to fit me in. Very professional and transparent, just all around great shop honestly.

  Steve Albert
3 years ago
Matt is an amazing mechanic and very knowledgeable. He explains very thoroughly the steps he has done to make the repair. I had two other mechanics work on the same problem and they both did a real butcher job. Matt s has my 1992 Corvette running like a top and I feel confident I will no longer have this problem again. Kristen the office manager is also very knowledgeable helpful and friendly . A great team !!! Do it right the first time Service: Engine repair

  Shelby Adams
5 years ago
Matt is an extremely educated, knowledgeable, experienced, motivated, and dedicated Individual. I have gone to Matt for a variety of issues, both mechanical and aesthetic, for both my Ford Explorer and Jeep Grand Cherokee. Matt is very dedicated to his customers and is willing to go above and beyond to help. He spends countless hours at his shop working on cars at all hours of the day/night� to have them done in a timely manner for their owners. He takes pride in his work and the happiness of his customers. Matt is extremely reliable and gets the job done! As a female, I feel so comfortable going to Matt with any issue I have knowing he will give me an honest and accurate opinion. He explains things very well so even those who do not understand mechanical issues can understand. I would recommend Matt to any friend, family member, or stranger! Your vehicle will be in good hands and I can guarentee you will be more than pleased with the amazing communication, professionalism, work ethic, and end result on your car!

  Steven L
4 years ago
Best automotive garage around. Matt is the most knowledgeable mechanic. He's accurate with his diagnosis and his work is second to none. Matt takes pride in the work he does and does not take short cuts. When you bring your car to Triple J, you know you are getting the highest quality work and parts for your car. Triple J also provides a loaner car of needed.Kristen works the front of the shop. She is a pleasure to work with. Kristen is personable and eases the whole process of bringing you car in.There is no other place I would bring any if my automobiles. Matt has helped keep my '98 S10 and '02 Accord running like they're new. He also maintains my '15 Legacy. If you need any work done on your car, bring it to Triple J Automotive and get the best work CT has to offer.

  Joe Lipsky
4 years ago
I have been having Matt service my Jeep Grand Cherokee for a good two years plus by now. His expertise is top notch. He is absolutely the best when it comes to communications (to the point where he messages photos of what he finds so you can be sure he us not drumming up work that doesn't need to be done. Just picked up the boat from the marina and brought her home. The jeep handled perfectly (Matt just replaced the brake lines that were rotted). Thanks Matt for doing an awesome job keeping the jeep running so well. I got some compliments when I was driving some coworkers to lunch this week on the great condition its in.

  Deena Pontillo
4 years ago
Excellent service. I got referred to Matt from a client. She was right. Great mechanic, very through with safety inspection. They were very knowledgeable and informed you of everything. Cater to their clients when needed ride back. Definitely will be returning and keeping up with maintenance on my vehicle. Fast service which is a plus because my vehicle is my office.Thanks again to Matt and a Kristen

  Reef
4 years ago
Never have I ever met someone as dedicated as Matt/Kristen. They are amazing. Cared for my car as if it were their own. The amount of detail and and effort they put into doing the best for what I wanted for my car while STILL working within my price range is truly what i respected the most. I don t know much about cars. I just had a vision of what I wanted my car to look like and how I wanted it to perform. Matt just took over from there! The only shop I have ever dealt with where they communicate effectively, double and even triple check on the process with you at all times. I had all by rotors and break pads installed (performance rotors I must add) and rims/emblems/front of the car all blacked out. AMAZING WORK. hands down wouldn t and will never go anyone else other than here. If you love your car take it to Tripple J auto. You will sleep better at night. Trust me! Thank you Matt/Kristen!

  Nick Kavadas
3 years ago
After 10 years of sitting, my Camaro Z/28 is back on the road where it belongs. Matt and Kristen provide an OVER THE TOP experience. Not only are they extremely honest, but they are upfront and provide you with the most amount of information related to your cars needs. Every step of the way Matt not only informed me of the issues, but explained to me how he would fix them and improve them, for future safety and performance. He did not advance until I understood the whole situation. Matt is EXTREMELY KNOWLEDGEABLE and his work/craftmanship shows it. I would not trust bringing my car anywhere else! Thanks again Matt and Kristen! I will be back soon!Services: Carburetor cleaning, Electrical repair, Tires, Steering & suspension repair, General repairs & maintenance, Auto engine tuning, Engine repair, Wheel alignment, Brakes, Battery, Oil change

  Carmine DiMeo
3 years ago
Great experience trying Triply J Automotive for the first time. They were friendly, considerate of my needs, and made the time to explain the work required - using a combination of pictures and referencing online manufacturer information to further educate. I highly trusted the advice Matt and Christine were giving and even better the work was done quickly, efficiently, and at a reasonable price. Highly recommend and will be moving my family vehicle needs over to them!Services: Exhaust, General repairs & maintenance, Auto engine diagnostic, Oil change

  Nicholas Kavadas
3 years ago
Matt provides extremely fast and reliable service! My landscape trucks were back on the road in no time at all with fresh brakes and oil changes! I could not be more thankful for the quick turnarounds and great communication that Matt and Kristen provide! Very PROFESSIONAL and DETAIL ORIENTED!!Services: Brakes, Oil changeServices: Brakes, Oil change

  Michael Rapetski
5 years ago
I highly recommend Triple J Automotive in Cheshire. Matt has done work on my two very different vehicles. He has worked on my 2013 Subaru and my 1968 Pontiac. He has very in depth knowledge on both modern everyday cars as well as classics and high performance vehicles. You will be hard pressed to find a shop that is so multifacited. Matt is extremely honest, fair, and clear with the customer. He explains everything to you and keeps you totally in the loop throughout the process. At the end he gives you an invoice that is more like a report of everything he has done, the results, and breaks down the price. I will definitely 100% be bringing my vehicles back to Triple J for all of my automotive needs!

  Dave P
4 years ago
Matt is knowledgeable, competent and responsive to my automotive needs. He kept me informed at each step, gave me options about when repairs and maintenance should be done and completed the work order exactly as discussed. He used quality parts that met or exceeded manufacturer specs. The work was finished ahead of schedule. When I picked the car up, Matt had all the old parts that were replaced and took the time to show me each part and explain why it needed to be replaced. I would give this professional 10 stars.

  Scott Hoerman
2 years ago
Matt at Triple J saved Our vacation! While on Our roadtrip, Check Engine light . Oh no!!!!-Triple J to save the day!-Hours from home and truck stuck in limp mode Matt was able to get Us in and fix the problem.We also enjoyed the very nice Bathroom for customers along with complimentary water & coffee! Matt was very professional and took great care of Us! Definitely recommend!Thanks Matt!

  Jeff Pechmann
5 years ago
I ll start this off by saying, Matt at Triple J is the best. In an era where it is hard to find an honest and helpful mechanic, Matt stands above the rest. He will fix what is wrong with your vehicle and stand behind his work, no up-selling of unneeded work, just honest tell it like it is work. He will tell you exactly what is wrong and what needs to be done to fix it. Matt has worked on all of my vehicles and has done exceptional work. He has been very helpful scheduling work around my varied work schedule. If you need your vehicle repaired and want an honest and professional job, I highly recommend Matt at Triple J Automotive.

  Michael Antunes
4 years ago
I drive over 30 min to make the trip to Triple J Automotive. Well worth the drive when working with Matt. His knowledge and expertise and most importantly honesty is what makes him a great mechanic. He never tries to up charge his services but only recommends what s best for your vehicle. An example was my brakes. Subaru had a recall on a windshield motor part. Upon completion of their friendly multipoint inspection, they were adamant about replacing all 4 brake pads and rotors. Mileage of the car was 70k. I declined what they recommended and drove down to Matt the following day since I already had an oil change scheduled. As always, Matt closely examines my vehicle and states that my brake pad and rotors are still great in condition. He changed my rears at 90k and just did my front brakes at 112k. The reason for the long story is that Matt only does what is best for your vehicle. He only uses the best products for your vehicle which only increase the longevity of your vehicle s life. Since I have been going to him (over 4 years now) my Subaru and my wife s RAV4 have been running better than ever. Even after my first oil change with him, I noticed that my MPG improved. (Again another sign that Matt only uses the best on your vehicle). My motto is you only pay for what you get. So if you want to go to a chain auto shop for service to save a quick buck or two for cheaper parts and service, then understand the risk you take on the health of your vehicle. However, if you want to true honest expertise at Triple J Automotive, I highly recommend going to see Matt and his team there!

  Tim Streit
4 years ago
These reviews are no joke! I brought my suburban to Matt after reading all the five star views and he solved a problem my old mechanic couldn't after three tries! Very thorough and detailed orientated. He treats your vehicle like it was his own, no short cuts and gets it right the first time! And now he has Kristen, a great addition to the business.

  Dylan Breen
6 years ago
Matt from Triple J is absolutely unbelievable. I have taken my '77 Chevy to his shop a few times now and he has routinely gone above and beyond in almost every way imaginable. He just recently saved my truck and now it's running the best it ever has (and he managed to do it in just a single day). Finding someone who you can trust to get the job done right is extremely difficult, but with Triple J around that's no longer an issue. No matter what you drive or what you know about cars, Triple J is the place to go and Matt is the right guy for the job. I recommend Triple J to anybody and everybody because I know that Matt will always do what it takes to get the job done right.

  Josh Nichols
6 years ago
I will never bring my car anywhere else other than here. Matt is definitely the most trustworthy mechanic around, he knows what he s doing and will get the job done correctly, and I can assure you you will never be returning with the same issue. Every time I bring my Mazda in it comes out running better than ever, and he always lets me know what I should get done with the car and is never pushy into trying to make you get something done, he always tells you how it is and shows you the options of getting it done if you d like to. Very professional and I would, and do, recommend anyone needing to get anything done to their car to go to Triple J Automotive.

  Brittany Roy
5 years ago
Matt is by far the best mechanic in the state! From changing my breaks, fixing a cracked head gasket, getting and mounting my new tires, oil changes, transmission fluid, everything and anything really! He s always been a helpful hand, always calls when something has to get done that s unexcspected and walks me through the process and is more than willing to explain anything. I will be a customer of Matt for long to come! If your looking for a reliable auto body shop and a respectable mechanic triple j automotive is the place to go!