Mid-Town Autobody Inc

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Niche
2 months ago
David was the best. I need a towing for my car on Sunday. I couldn't find Anyone. Everyone said they take a hour. Midtown tow was there and 10 minutes. Very helpful put me at ease. Did everything for me. I highly recommend. Thanks David to the rescue!

  Patricia Gearing
4 months ago
My insurance coming contacted another company and when questioned told me a two hour wait! They then sent Jeremiah who was there in 10 minutes and was professional and a pleasure to deal with. It was cold and getting dark, he had me towed in minutes. I would give 20 stars if I could, as you can see I highly recommend!

  Sherri Norwood
2 months ago
David is the best!!My family came to visit from New York and her vehicle wouldn't start. David informed my family that are car was not safe to drive after testing it. David was professional with a pleasant attitude. Excellent customer service is what David should my family.Thank you David for making a bad situation better.

  Elizabeth Jennings
a month ago
Amazing service. Arrived very quickly, super professional and very nice. Great towing service and would highly recommend.

  Brooke
8 months ago
They were open to tow our car, but closed when we went to pick it up. They didn't mention that on the phone, just told us to have cash. When someone finally showed up to collect our cash they made a point to say we should be grateful they were nice enough to take time out of their day so we could "go on with our day." I'd unlock a gate for $250 in cash especially when it was my job. You'll notice all the positive reviews mention someone by name.

  Douglass Davidoff
4 months ago
The staff of Mid-Town Autobody are always professional, kind, and knowledable. I have used Mid-Town often and I recommend this company if you need their services.

  ViperLee 44
2 months ago
Great service. Quick and easy. Jeremias was great. Punctual and got the job done quick and easy.

  Thao Nguyen
a year ago
Jeremias impressed me with his profession service. He came quickly within 10 minutes after I submitted my request to Allstate. He towed my car to Costco and even waited there in the cold weather in late evening to make sure that I was able to get help from Costco to fix my flat tire. I am thankful for your great service and considerate gestures. I highly recommend the services to those who in needs.Service: Car towing

  Brynasia White
5 months ago
Never met a more unprofessional business. They change their prices and actually go looking for cars to tow. The workers are old and miserable they have no respect for woman.Service: Car towingService: Car towing

  winny Sanchez
6 months ago
I was locked out of my car & they came in exactly 20 minutes as promised. I had a great experience with Midtown auto body!

  Anthony Davis
8 months ago
I would definitely recommend Mid Town for your auto body repairsMy vehicle got hit twice by a tractor trailer and thanks to Mid Town my car looks brand newThe staff is very professional, they communicated with me during the repair process to my vehicle and went above and beyond to satisfy meThank you Mid Town for your excellent customer service and for making my car look brand new

  Stefanny Florez
10 months ago
How is this place contracted by reputable car insurance companies is what I was left questioning after tonight s experience. In short, a collection of all the previous 1-star reviews, left with damaged vehicle and treated in the most disrespectful unprofessional manner. Very upsetting.Service: Car towingService: Car towing

  Katie-Kat Labrador
a year ago
About a week ago I ran over a random nail in the Target parking lot in Milford. I parked my car with its flat in Walmart parking lot. I sent out for roadside assistance through State Farm. This was at like 8pm and within 5 minutes he called with his ETA of 20 min, and that he was on his way. When he came out in the rain, he literally had the tire changed to my donut within 5 minutes. Quickest roadside assistance ever. Made a big difference in my night because I was trying to pick up a prescription before the pharmacy closed at 9pm. He had me ready to go by 8:30!! I am very thankful.Service: Tire change

  Kevin Grinvalsky
a year ago
Complete scumbags! Roadside assistance requested a tow at 3:18 in Stratford. They said pickup by 3:44. I called roadside. Midtown told them 15 minutes. I called Midtown at 4:15. They told me by 4:30. I called back at 5 they told me they will be there shortly. I called roadside at 6 asking them what is taking so long. Roadside said they will call me back in 5 minutes. I call roadside back at 6:30. They put me on hold and said Midtown canceled the call. I call Midtown back and ask what happened. The same rude woman said that Roadside canceled it and hung up after refusing to get my car. Roadside never canceled it. I did ask Midtown to have the manager call me back considering 2 of the former owners live right on my street. The car was to be towed 1 mile. Don't waste 4 hours of your life with a company that has no, absolutely NO customer service ability.

  NoLimitClem
10 months ago
My car front bumper was damaged from them towing my car and the customer service there is terrible the employees got no respect. Nobody should do business with these unprofessional people.Service: Car towingService: Car towing

  William Manzi
a year ago
PLEASE AVOID!!! I ve never dealt with a more unprofessional company. Rafael the tow truck driver calls and tells me he s 40 min away leave the keys with the car. 15 min later he s calling me telling me he can t find the car .clearly lying. Talk to the manager tells me car must have been towed. Go back and the car is right where I left it. Call the manager back tells me to call AAA. Straight thieves and liars.

  Nathan
7 months ago
Jeremiah helped me determine my car battery was dead and saved me a trip to get my car checked out. Great service, very knowledgeable, and to the point.

  Bridget Italiano
10 months ago
Rodney was prompt and professional! Helped me troubleshoot a few options before towing my vehicle. Would definitely use again.Service: Car towingService: Car towing

  Elenice Pereira
7 months ago
Mid -town Autobody people are my only place to take my car for a service, for many years already, they are trustworthy, professional and friendly , they say what really needs to be fix and you re done ..Services: Battery service, Car towing, Air conditioning, Tire change, Battery, Oil changeServices: Battery service, Car towing, Air conditioning, Tire change, Battery, Oil change

  Micaela
a year ago
This company damaged my car while towing it and every employee was completely rude and disrespectful. Entire front end damage with zero accountability. Cash only - do not recommend.Service: Car towingService: Car towing

  Mesmerize Rivera
9 months ago
Be wary, Joseph/Joe may be a little hammered on some days since the owner supplies him with liquor to get through his pain . He also states I make more at my shop than they could ever pay me, I just have him send that money straight to my wife, even when I m not there he pays me . Sounds like a pretty off balance business, but hey, I m just sharing the information he s told me himself.

  Antonio Santiago
2 years ago
I couldn't be home due to being at work but my mother was, the white older gentleman that attended her was just rude and absolutely nasty. My mother who doesn't speak English that well tried to give him the phone so he could speak to me but he completely dismissed her and took the key. I wouldn't recommend there services to anyone.Services: Special vehicle towing, Car towingServices: Special vehicle towing, Car towing

  J. Bryan Samaniego
a year ago
Thieves. I call to see where my car is lady says oh you re upset? Then I arrive and Mike wants to act all tough. Brags about making 3k a week and makes 140k a year.Yeah by screwing over hard working people. They clearly have a set-up with local business to tow cars at night.Not even worth your time.

  Elias Rosario
5 years ago
I had my car towed from Price Rite on Boston Ave to my house on William Street. This is like a 5 to 8 minute drive depending on traffic conditions. Called at 9:50 pm and my car was towed safely into my driveway by Dave at 11 pm. He was a nice guy who made sure my car didn't take any damage as we rolled it into the backyard. Mid-Town uses a flatbed which I think is better than the hook and chain tow trucks some other services use. Price was $100 which I thought was fair as I've paid a lot more before in other areas.

  Josee Laforest
5 months ago
Quick service. The driver was professional and courteous.

  aku eneh
2 years ago
Its Thanksgiving 2021. My parents car got towed from a friends apartment building. We call the tow company and the person- perhaps a woman- who picked up made fun of us saying they saw us on video and laughed because to them it looked like my parents read the tow sign and still parked. No one asked for that, we just wanted the car. My elderly parents go down to the lot to get the car and it wasnt there. I'm at home and I hear ab this 30m after my parents had been waiting, empty lot, no answer on the company phone- by which I mean my mom calls, it sounds like someone picks up, and then there's silence. So I call from home, speak to the person about how long my parents have been waiting, the person puts me on hold- I'm still on hold, it's been 30m now. These ppl ask for cash and my elderly parents had to wait in an empty lot at night, with no word from the company. The car arrived about an hour after my parents had been waiting. Again, as I type I'm still on hold. My only thought is that maybe the person who thought the fact that our car got towed and we had to pay 250 in cash was funny, saw in the video that we're Black, and decided to treat us like trash. Your business has no place in a diverse city like bridgeport where ppl are struggling to get by.Service: Car towing

  Anthony Gomez
a year ago
I was treated in incredible rude and offensive manner also the towing charges are very high with administrative fees, additional person to load and unload the motorcycle. I call other places and they told me that they don t have those additional charges!!. Very bad experienceServices: Motorcycle towing, Car towingServices: Motorcycle towing, Car towing

  Daniel Gallichio
5 years ago
I was in a car accident at the end of Dec. they came right away after I called them. The police called 2 other as well. & said it goes with who gets here first. But luckily Mid-Town the 1 I called was there first & I was gone & the others still had not come. So I asked one of the owners 2 please be honest & tell me if u think it s totaled & he said he would. Because i believe if he did not help me. the insurance was going 2 total it Because the price 2 fix it was so close 2 the totaled amount. But I knew if it was totaled I d never get something comparable to that. even though it s a 2015 it only has 12 thousand miles on it & is mint shape. So they still would of only gave me not much over book value & I d of still had 2 add about 15 to 20 grand 2 get even a 2018 left over. So he spoke 2 the guy into letting them fix it. They looked it over first to make sure the frame or engine was not messed up at all. I even said if this was your child s car would you feel comfortable fixing it & not worrying about there safety & he said yes I would fix it. So they have been working on it & I haven t seen it. But I have a part 2 drop of tomorrow. so I m sure I ll see the progress they are making. I can tell from people I know that have been 2 them & there great reviews online. I m very confident that once they are done with it that it will feel like it did when it was brand new again. So if you need car service. or a quote or anything. Call during the day and ask for Dustin he is one of the owners and is a very pleasant & helpful person and will answer all your questions and give you the best deal possible. I will write another review once I get my car back once they are finished. They are probably the most fair price place. I ve ever seen in Connecticut. recommend them 2 anyone that needs both body work or mechanical work

  Shanta Perry
4 years ago
I needed my car towed within 5 miles my roadside assistance allows. Confirmed by my Insurance provider. My Insurance sent Mid town Auto body and before they came out it was agreed that I would pay $23.50 for any additional equipment used to tow the vehicle which was suppose to be a dolly. The driver Anibal, was very helpful and knowledgeable so a dolly was not used or needed thanks to the driver. I call Midtown and spoke to Lou who gave several reasons why I should pay $23.50 regardless of whether they used the dolly or not. DISHONEST and unprofessional. Not arguing over$23.50 but here's your review for your dishonesty and unprofessionalism LOU. My insurance company is reimbursing me for the inconvenience of dealing with liars. Hope your happy with your $23.50. Enjoy!

  Cassandra Velazquez (Cassie)
3 years ago
I called ahead to discuss my towing needs. On the day of, they were ready, prompt, professional & helpful. A nice change from other tow companies that leave you waiting. Highly recommend for all your towing needs.