BMW of Bridgeport

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Edison Demiraj
a month ago
Had a small buff/touch on my bimmer today by Chris, very responsive and in matter of minutes job well done! Huge shoutout to KJ for he s professionalism and persistence to take care my business at the highest standard! I was Very happy customer today! See pictures before and after.Highly recommend it!

  Kimberly B
2 days ago
I have dealt with this dealership for years to service my car. Always professional, kind and honest. Work is always performed in a timely manner and updates are provided along the way. Carlos is my service advisor and fantastic to work with.

  Elasia Brooks
a month ago
A series of unfortunate events led my mother to even stepping foot into BMW of Bridgeport. After a freak car accident, my mother went to the Bridgeport site with hopes she would find herself a new car which she did! She was able to test drive the X4 model with the heads up feature (which she raved about for DAYS and even stated a big percentage of why she was getting the car was for the feature) and stated to salesman Patrick, this is the make and model I want but in a different color. When she sat down to discuss paperwork, Patrick never mentioned there are multiple package options (premium and convenience) so my mother thought she was signing for the make and model of the car just driven, with the added features.$80,000 later, my mother is UPSET with the car delivered to her as it is NOT what she had test drove. She was informed she signed paperwork for a car with the convenience package but that package does not include the heads up feature which is basically the main reason she wanted the X4 (I literally heard about this feature from the time after she test drove the car until the day she went to pick up the car. She spoke nonstop about this feature).Fast forward, my mother is being told both parties need to take ownership of the mishap and that BMW is willing to repay her $220 for the weather tech mats she has already purchased. Boo.I m not too sure where miscommunication happened during my mother s experience with Patrick but she is a woman who is clear in what she wants and is able to articulate such. For two weeks I heard her speak about this really cool feature, in a car she test drove and (what she thought) signed paperwork for. One can only imagine the disappointment and devastation she felt when she went to pick up her new car.Weeks later I am STILL hearing the hurt, and frustration, from my mother regarding a very expensive car she didn t ask for. It s unfortunate.BMW Bridgeport needs to do better!!!

  Jeffrey Selden
4 weeks ago
We recently bought an I5 from the Bridgeport BMW and had the BEST experience ever!!! Patrick our salesman was professional, patient, informative and overall AMAZING at his job! We could not have had a better time at this dealership! In fact every person we interacted with was friendly and welcoming and could not recommend this dealership more! This experience has converted us from Mercedes/RangeRover clients! Can't wait for our next BMW!!!

  Jamie Arestia
2 weeks ago
A great experience - staff was friendly and courteous and answered all my questions right away. Had to wait only a few minutes for the shuttle driver to take me home while my car was being repaired for the day, and the waiting area and accommodations were all very nice. Would highly recommend bringing your BMW here if needed.

  Lissa Falcioni
a month ago
Just leased my first BMW and had a wonderful experience. Astrit and Lee were so helpful and knowledgeable. They worked really hard to give me a great deal on my X1. These guys are very personable and made my experience really fun. Love my new car! I would recommend BMW of Bridgeport to anyone. Don t assume that you can never have a BMW- you are getting a great value compared to a lot of other cars in the price range.

  Sharmali Commodore
a month ago
Katharine stern was amazing to work with from start to finish. It was the most efficient car purchase I ve ever made. Kat work long and hard to find me the perfect color combo and model. I was super picky and she found me exactly what I wanted. I will definitely be back

  Danielle Celaj
a week ago
Amazing experience from start to finish! Rett was so attentive and took such good care of everything! A big thank you to the whole team for making such a smooth and easy transition to a new vehicle.

  michael sebastian
a month ago
I can't say enough good things about this dealership. Rett was my client advisor and he really knocked it out of the park during this whole process. Absolutely wonderful and took care of anything the car needed prior to pick up. No hassle, easy experience and they treat you like family here. Him and the team at BMW of Bridgeport were wonderful during this whole process. By far best experience I've had yet. You got my business for life!

  Jennifer Deutsch
2 weeks ago
We had a great experience leasing our new X5 from Astrit. He was patient, knowledgeable and made every step from our custom build to delivery as seamless as possible. We couldn t be happier and will definitely be repeat customers.Thanks, Astrit

  Abdullah �etin
a week ago
Even though I had not seen the car in the ad yet, he withdrew 1000 dollars from his bank account as down payment. and then I canceled my appointment because I gave up on seeing the car. and he hasn't refunded my money yet. I do not recommend this place to anyone because he suddenly hung up the phone while talking to me on the phone. Conroy "Roy" Johnson | Client advisor is quite rude

  Keyonni Adams
3 months ago
I recently had the pleasure of working with an outstanding saleswoman at the BMW dealership in Bridgeport - Katharine SternFrom start to finish, every aspect of the car-buying process was handled with professionalism and care.She ensured that everything was explained thoroughly, leaving no room for confusion. Her timely communication was a refreshing aspect, keeping me informed at every step.I highly recommend Katharine, thanks to her exceptional service.If you're looking for a seamless car-buying experience, look no further.

  Colleen Devorris
7 months ago
The team at this BMW dealership is awesome! Tony, Kelsey, Joe, Tyler, and Gabby all went above and beyond. Can't thank Mike D enough for his time and patience in helping my 22 year old buy her first car. A truly "Class A" experience from start to finish!

  Carlos Malave
6 months ago
I bought a 2018 BMW 540i Xdrive from Mike. We spoke on a Tuesday and by that Friday I was on my way home with the car. Mike was great, I live about 3:30 hours away and I needed to make sure the car had everything I wanted. Which it did. He made sure the car was there for me. My first BMW and I m more than happy. Thank you all !

  Alexander Bunin
2 months ago
Salesman Astrit and the manager Charlie were very attentive to my requests and they went an extra mile to complete my purchase of 2024 430i Coupe in one visit.

  elizabeth nelson
2 months ago
I purchased the new X4 and worked with sales rep Astrit he was very patient and knowledgeable. Always replied when I had questions and made the entire process easy and convenient. The entire team was friendly and courteous. Working with BMW of Bridgeport was an absolute excellent experience.

  elyssia delgado
2 months ago
Kat and Gabby are beyond amazing and truly work their magic to help me get my first official car. I could not be any happier with there team work. I am definitely recommending all my friends and family

  Rob
5 days ago
Recently purchased a BMW 330i from this location. Awesome staff they have there they were very helpful and transparent with me throughout the process. I m also a first time buyer which can make things difficult but the team there did a lot to help me get a lower rate. Big thanks to Astrit, Joe, Zashley, and the rest of the good people at BMW of BPT!

  Daryl Weaver
9 months ago
They returned my emails about the car quickly. Mike the salesperson was very easy to deal with and very friendly. We are out of state and he sent all the paperwork overnight. Had the car ready when we arrived to pick it up.

  Colin brodie
a month ago
I had an excellent experience at BMW Bridgeport. I was fortunate to work with Rett. He is an outstanding salesperson. He was remarkably responsive to every question I had. He responded immediately and dealt expertly with my ever changing mind. I woujd definitely go to BMW Bridgeport in the future . Thank you for a seamless experience

  Shayna Rodriguez
a month ago
Had service done here and I was given a loaner car the tire somehow went flat and I only had it for about 4 hours I went to return it for another and I was being held responsible. however a rep by the name of John was really rude demanding with no class and just had no empathy or compassion what so ever what stood out to me was him saying instead of going to get my nails done I should have returned its completely understandable but his approach and comment was very rude unacceptable and just over all uncomfortable people should speak to others with respect regardless of the situation especially in a business setting.on topOf them damaging the top of my car never again im going to go live and tell myFollowing how horrible this place is I would never come back here ! For services

  Ray D.
4 months ago
I recently bought a CPO car from BMW of Bridgeport. I worked with Kat, my sales rep, and others from the dealership who supported Kat throughout the process. From sales manager Mike to Gabby to Wendy, everyone was resourceful, professional and courteous. Kat was extremely responsive with phone calls and emails, to make sure all my concerns were addressed, from my first visit to the dealership to days later when I picked up my car. In fact, I ve had questions arise since owning the car and Kat has been just as responsive and helpful. I highly recommend doing business with Kat and her team at BMW of Bridgeport.

  Wildand Outenator
2 weeks ago
I am a long time BMW owner and I came to Bridgeport for a funeral and got an electric rental car at the airport (it was all that was left). Needless to say, I didn't know my way around and could not find a charging station. But thankfully I saw a BMW, and I knew everything would be OK. When, I pulled in, I went to the service department and asked if they knew where a charging station was. In the long run, they said give them a minute and they were kind enough to charge the car for me to get it above 50%. The kindness and courtesy at this dealership is beyond reproach. I will continue to own a BMW because of small things like this. The service department and GM of this location should be commended for how well they treat people. I am deeply thankful for what you did for me today. DAS AUTO FOR LIFE.

  Eduardo Delgado
a month ago
Process was fine but did take quite a while on cancellation of extended warranty. **UPDATE: Was called on an update for this and got reimbursed for what was owed. Took quite some time but did keep their word.** Overall friendly environment and once problem was appointed solved same business day.

  Susan Bettigole
a month ago
When I brought my car in yesterday with a problem ,I received amazing service from at least 3 employees, particularly Samuel. Though it took some time to get to the issue,they didn't give up and ultimately solved it i highly recommend this agency. Thank you

  Jessica Collazo
3 weeks ago
This was the best experience ever, got in right at my appt time and in the loner car shortly after . The car took one day, and my advisor called me to inform me it was ready. I drove there and picked up my car in less than 10 min. Amazing service.

  Jennifer Piscitelli
3 weeks ago
Highly Recommend! This is my 3rd lease from BMW of Bridgeport & completely happy with their level of service ! Rett is my client advisor & he was great to work with! We went over options ahead of time and then again in more detail at the dealership! I appreciate his knowledge, attention to detail & I never felt pressured to make a decision ! Also want to mention Joe, Anthony, Mike, & Franklin who all helped with the return of my old lease and getting me into the new one! Everyone at the dealership from the front desk and other client advisors are friendly and make you feel at home! Thanks again to Rett & everyone ! I love my new car !!!

  Bill Lacy
a month ago
The service department is very good. I appreciate the video explanations of the service/repairs required and their communication regarding same. I've bought 4 cars there and always had them serviced there as well.

  Eric Monies
4 months ago
I live in Stamford CT and I often get asked why I still travel 30-60 minutes (depending on traffic) to Bridgeport BMW. To start, over the years that Ive had various BMWs Conroy has been my go to. He truly cares about helping you in any way he can. Not only did he help me get into my top choice of BMW but has helped in many other ways including helping me compare and lower my insurance, get a loaner when transitioning from my old to new car and making the experience one of a kind. Additionally, I was introduced to management, Joe is a great guy and a pleasure to work with. Any questions I had he did not hesitate to take time out of his busy schedule to speak with me. Last but certainly not least, the service team is unmatched. Tony has been fantastic along with other members of the service team. They always make sure I am taken care of promptly and in and out with out any issues and as fast as possible. This is why I have and will continue to work with BMW Bridgeport.

  Xiaohan Zhang
a month ago
Kelly is a very professional and kind person. He made this satisfying experience for me and I did enjoy the time of talking with him. I would definitely recommend him and BMW of Bridgeport for purchasing a vehicle.