Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Rachel Kikas
8 months ago
my battery died 3.5hrs from home at midnight. i waited over 2 hours for 2 diff roadside services and no one ever showed. i called Big Sam after finding his business on google. not only does he show up within 30 mins, he brought me a used battery to get me to where i was going 7 hours away BUT he also checked in within periodically over the next 7 hrs to make sure i was ok. other than paying him and hugging both him and his son, the only thing he asked for was an honest review on google to help promote his family owned business. the most common reaction i recd from my friends/family after telling them my experience was "i was a good person and i deserved to have a good person help me when i needed it" there is nothing else i can say about this man and his son.. other than thank you Services: Battery service, Battery
Kristina Bennett
4 months ago
Theo had great costumer service, acted promptly, and took very great care of my car. Picked me up on the highway and made sure both me, my dog, and my car were safe! If you need a tow, definitely recommend this company.
Melanie Brown
3 weeks ago
Service was excellent called him up he was there in 15 minutes definitely will be using again and letting everyone know the prices are amazing and also conversation was good as well highly recommend
Colleen B
8 months ago
Shout out to Big Sam & Son BIG THANK YOU from Jersey for taking care of one of our own, Rachel!!!!! Your big heart and kindness is being spread to everyone we know!!!! Wish there were more like you out there. I can only hope one day your level of gratitude is paid forward to you both thanks for being her life line when she needed someone the most!!!Stay safe out there Service: Battery service
Nathan McKay
a year ago
Fast and professional service! Sam picked me up when my daughter and I were stranded in the freezing weather - he even beat the police to my location. Transported my vehicle across the state safely. Excellent company. Highly recommend! A++ service. Thank you!
Predestine Towing Services
4 months ago
Service was quick and right on time .Workers shows compassion and great customer service skills ..
Leonardo David Mocha Paccha
6 months ago
Excellent work, Great customer service and efficient. Regarding the price for the service it's more than fair it's professional business so don't expect free work.Service: Car towingService: Car towing
Shantie Glenn
6 months ago
They are so reliable and fast I highly recommend them, got stranded on a Sunday in the middle of the night they were very helpful took the stress right away.
Ellis S. Beebe
8 months ago
Took very good care of one of our Jeep folk and made sure they made it the rest of the way on their trip to get another battery. Thank you for your great service
Chris Morales
4 months ago
These guys are awesome, showed up very quick. Affordable with great service.
katelin kikas
8 months ago
Big Sam helped my mom when she was stranded in Connecticut on her way to Maine at 2am. Awesome family company definitely use their services if you are ever in need!!
Larry Suarez
a year ago
Call them because my daughters car had a flat tire. And I was out of state, he was very helpful over the phone and arrived at my daughters within 15 minutes. Great guy, I recommend him 100%Service: Car towingService: Car towing
Jillian Konschak
8 months ago
Was willing to come to my friends aide when Noone else was able. He was so kind and offered amazing service! If you need a tow, use Big Sam's towing!Services: Special vehicle towing, Car towingServices: Special vehicle towing, Car towing
Marion Little
8 months ago
Big Sam & Son, thank you for helping my daughter and getting her back on road to her destination. Wish there were more people like you in this world. Again thank you for helping my daughter!
Heidi Diener
7 months ago
Helped a friend of mine out while she was passing through and kept in contact with her until she made it safely to her destination!! Highly recommend these very decent human beings!! Service: Battery serviceService: Battery service
Lauren Joyner
2 years ago
Big Sam saved us tonight!! Car battery died and he came to the rescue in 10 minutes and the dude was so nice and courteous and was even able to back our car into our driveway. Seriously nicest towing company ever, and super reasonably priced!
ahviee airall
a year ago
I called the company for someone to help me to jump start my car which I was happy for. Unfortunately the car could not start because that battery was clearly dead. He still charged me a full service and still couldn t move my car to at least reach Autozone for. New battery. I don t believe I was supposed to be charged a full service since the car never started.
Amanda Suarez
a year ago
Absolutely amazing! The QUICKEST and most friendly service. I will choose Big Sam s towing over AAA any day. 5 stars is truly not enough!Service: Car towingService: Car towing
Rebeca Smith
8 months ago
Thanks to Big Sam for helping our friend when she was stranded. You went above and beyond to ensure she was safe on her journey.
Joey Big Things Poppin
a year ago
Big Sam's towing was careful with removing vehicles however the legalities on his business part are questionable.CYB ..Big Sam the removal of vehicle's were very careful however charging $175 x 2 vehicle's removed in a tenant landlord dispute (civil matter) you towed (removed) a wheelchair disabled person's property without a court order or eviction in place, this action is documented by Stratford CT police feel free to get your report if you feel you have been a victim of illegal practice's by the home owner who deceived you Big Sam not the tenant.The tenant was very thankful for the careful removal of 2 vehicle's this is not a negative review just stating the facts that transpired the day of your service thank you.Question ; Does Big Sam's towing own the vehicle storage parking lot you offer as customer service ?
DeeThrive
2 years ago
Im grateful for Big Sam's towing!!!! Sam's towing service was beyond professional. I called a few other businesses prior to reaching Big Sam's towing but this was the best call I've made all day . Once I spoke to Big Sam I felt reassured and I knew he knew what he was doing. I'm grateful for his livication and consistency. Thank you again and much appreciation
Pablo Sevilla
2 years ago
Big Sam helped me transport a project car from New York to CT. He arrived to the location in Queens NY on time. He was polite, friendly and professional. Sam communicated with me during traffic delays. I would use them again and the next car buy will be towed by Big Sam.Thanks guys!!!Service: Car towingService: Car towing
Francesca Day
2 years ago
The best price for a fast and reliable tow. Was able to accommodate us immediately and made our lives so much easier! Highly recommended!Service: Car towingService: Car towing
Patricia Dileo
a year ago
Before I was aware of my guel issue, he suggested a jump for 75.00, when that didn't work he suggested I pay 9.p0 per gallon from him. Stay awayService: Fuel deliveryService: Fuel delivery
Mandarin Management 2018
a year ago
Call for a jump cost 75.00, he wouldn't let it run to fully charge, before he can leave the lot it died again. Wanted another 75.00 just pay for a professional
Joey Rivera
a year ago
I never had service like this before. It was very fast and professional . I m so glad that I was assisted by this company.
Mike Albano
4 weeks ago
Don't trust them.
Logistics
4 months ago
Reasonably priced and expeditious service.
Faith Santiago
a year ago
Great affordable price for towing. My tow guy acted quick. Would recommend for sure .Service: Car towingService: Car towing
Vanessa Hall
a year ago
If you need good business go to Big Sam, he gets the job done 5 starsService: Special vehicle towingService: Special vehicle towing