Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Marcus James
3 weeks ago
Why is it not possible to give 0 stars? I don t even know where to start honestly. The owner is a drunk. He is the epitome of what s wrong with the world. Complete and utter failure of a mechanic, a disgrace to the US Army, ( at least he claims ArmyVet, I m not confident is true based on appearance and attitude)Alexander Bond is the name of the biggest POS on the planet.Also looked up the guy and he s got a DV.Choose your mechanics wisely.Learn from my lessons.
Mark Plakinson
2 months ago
Went in because the Carburetor in my motorcycle was acting weird, they had it for a week and didn't do a single thing to fix my Harley. Took her to a different shop and it turned out the Carb needed to be replaced, even though Black Sails said they'd rebuild it, which they didn't do? Very disappointed in them
Jesus Cervantes
a year ago
They installed both front and back tires on my harley for $200. 1 month later, my rear tire developed a leak on the bead. I called and asked how much to fix, and I was told, "Just bring it in. We'll take care of you." After a week, I was told it would cost $200 just to re-seat one tire. When I arrived to pick my bike up, I was told, "We didn't take the tire off. We just popped the bead and cleaned it well." Ultimately, they did only charge me $100 for the repair. However, after all that... I have a slow leak coming from the bead again.Trying to charge me the same amount to fix one tire vs. installing 2, and not fixing the issue does not feel like I was taken care of. I lost confidence in this shop and their mechanics.
Shirley Soares
3 years ago
I am extremely happy to have found this shop for my 2019 Harley Davidson Road Glide. As a female rider, it takes a lot for me to trust someone to work on my bike. From the very first call to look into replacing my rear tire, I had a good feeling when talking to Josh. Josh went above and beyond in getting my tire replaced, just amazingly excellent customer service! During the tire replacement, the technician showed me how low my rear brakes were and checked the front too. I returned a few days later and had my rear brakes replaced. Because they are passionate riders, they do everything they can to get you safely back on the road. When I picked up my bike, I forgot my helmet. Josh loaned me his so that I d be safe taking my bike home. Highly recommend Black Sail Cycles! Good service, honest, affordable, and no bs. Do yourself a favor and call them. You won t regret it!Service: Brake service & repair
Dave Piltz
2 years ago
Had an unexpected electrical with my 2003 Springer on Thursday when I was in Parker. Got my immediate need met in Parker, but I needed a more permanent fix closer to where I was staying in Fountain (and where my bike is stored). Called and talked to Josh and told him what I needed and my time limitations since I was visiting Colorado. Josh arranged for the necessary parts and got the bike back on the road the next day so I could ride one last time in 2021. I stopped back at the shop later that day to let Josh know what a good job he had done after I finished my day of riding.I had discovered on my ride that my horn was not working (not related in any way to the problem that Josh had already taken care of). He immediately took the time to troubleshoot the horn problem and let me know what needed to be done (something that I could take care of on my own). The additional time he took to troubleshoot for me was unnecessary, but greatly appreciated. Josh and his business partner Bear were very personable and did exceptional work. I will DEFINITELY use Josh, Bear and Black Sail Cycles anytime I need service on my Colorado bike.Service: Electrical repair
Joshua Minter
2 years ago
There aren't enough words to say about Josh and Bear. I brought my 1998 Dyna to them 2 weeks after I received my bike back from a different shop in town with rough idle, sputtering at steady throttle, a leak from the primary, headlight mounted incorrectly, and a "death wobble" starting at 60mph. When I brought it to Black Sail, they explained everything they were going to do to my bike in terms that I could understand. While they were working on my bike, they communicated with me every time there was an update to give. Work was quality and I always get my bike back from them earlier than I expect and they charge a fair rate. In fact, instead of charging me to fix a couple small things, they explained how I could fix it myself to save me some money. I have never been so well taken care of by a mechanic shop. It kills me that I am moving to Texas next month because I never want another shop working on my bike. Do yourself a favor and bring your bike to Black Sail Cycles. You won't regret it.
Russell Maestas
2 years ago
I have had several issues with my bike over the last few months. My rear belt sprocket sheered off my bike while riding down 85/87 they replaced my wheel and sprocket. My charging system wouldn't hold a charge for more then a day. took it to Black Sail Cycles and had the stator and regulator replaced. Then a week later took it to them for my header being broke, they fixed it and it runs great now, took it back a couple weeks later for new bars, they installed 16" meat hooks on it and absolutley love them. I highly recommend this shop for all your motorcycle needs, Josh is upfront, honest and resonably priced.Services: Electrical repair, Engine repair, Battery
Brian Reitzell
2 years ago
While on a ride I got a flat rear tire, it was like 4 or 5 in the afternoon. A fellow rider suggested Black Sail Cycles. Because of the recommendation, I called and scheduled a tow. We were on the other side of town, within 30 min they show up, pick up the bike, take it to their shop, identify the issue (nail in tire, pic provided) replaced the tire and had it ready within hours. Luckily he had the time to work on it that night, but I was riding the next day. I'm not going to quote prices, but it was a DEAL!!! I would recommend black sail to anyone looking for a company that wants to make the customer happy. I am going to be taking my bike in for some additional work, they earned my business, not sure I'll go elsewhere after this service. YOU WANT TO USE THIS COMPANY!!!
Quiles Cam
2 years ago
Josh was very professional, I had an electrical problem with my tail lights under warranty. He was very understanding and explained the process to me and how the time-line works. I would highly recommend working with this companyService: Electrical repairService: Electrical repair
dave cromwell
2 years ago
Josh is a consumate professional. Friendly, knowledgeable, transparent in the work being done and his partner Bear is a sharp, intelligent, knowledgeable guy as well.I was traveling through and need a little service work. These guys were accommodating, quick and efficient and all around good people.I would highly recommend them if you are in need of their services !Services: Brake service & repair, Oil change
Michael Cooke
2 years ago
Josh and Bear were great! Baby runs and rides better than before. Josh came and picked me up to come get the bike when it was ready. Excellent!Cookie
hahayour.it hahayour.it
2 years ago
Took my bike there to be fixed. They did a great job. Friendly atmosphere. Will be going back to do other work on my bike for sure
Chad Harris
2 years ago
Josh and Bear are awesome. Bear worked late on Xmas eve so I could have my bike back for my yearly Xmas day ride.Service: Brake service & repairService: Brake service & repair
Matthew Paschal
2 years ago
Great motorcycle shop! High quality service from knowledgeable and professional technicians. Service is done in quality time with better prices than others. Would highly recommend.Services: Battery, Oil changeServices: Battery, Oil change
Alec K
2 years ago
Josh is the man. Don't even consider going elsewhere. Just choose Black Sail. Professional, patient, Very knowledgeable, and all around good people.
Teri Zimmerman
2 years ago
Thank you for fitting in our daughter's tire replacement on such short notice! Great service and knowledge and you got us safely back in the road!!Service: TiresService: Tires
James Flowers
2 years ago
Josh and Bear are some cool guys. Their motorcycle spot is a welcome attraction to the city.
adam holsinger
2 years ago
Paid a good amount of money for them to make my bike worse then it was before I brought it to them. Left messages and called and was ignored.Service: Engine repairService: Engine repair
Daniel Mccrystal
2 years ago
The owner is super easy to deal with, very nice guy. They do great work and speedy service. Strongly recommend using these guys
Rob Martin
2 years ago
Great guys, got my 1k service on my bike there recently. Will go to them for future projects/needs.
Anthony N Garcia
2 years ago
They only offered work on Harleys so if you have a crotchrocket don't bother
Jamire Davis
2 years ago
Absolutely love this place. Wouldn t take my bike anywhere else!Services: Electrical repair, Engine repairServices: Electrical repair, Engine repair
John Moore
2 years ago
Great shop knowledgeable and friendly staff! Definitely recommend giving them your business 10 out of 10!Service: TiresService: Tires
Angel Castaneda
a year ago
Really should change the name/description if they don't work on motorcycles anymore.
marley lisenbe
2 years ago
Love these guys! Solid human specimen right here.
Rich Rogers
a year ago
this place no longer exists only car repair
Paul Schemm
2 years ago
Good service, good people.