McDonald Toyota Fort Morgan Service Department

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Candace Hill
2 months ago
I went for service on a factory recall. I also had a por piece of trim replaced under warranty. Either the trim was the wrong size or it was installed incorrectly.I'm calling tomorrow to get it sorted out, if they follow through and fix it, I'll change my rating. Hopefully, the engine work they did isn't this bad. I really hate taking my car into a dealership for any maintenance work but unfortunately, it has to be done because of the warranty issue.

  Amy Y
a year ago
What a great dealership! We drove 1 1/2 hours to get there, before we arrived they had the car we wanted to test drive ready. Landon was fantastic, the whole team there took great care us. They got us a great rate, and made the process simple and fast. Love my car, thank you to your whole team!

  Annie Waters
2 years ago
This business restores your faith in the kindness of strangers. Our SUV broke down on our way to Fort Morgan, Colorado....actually, it just made into our hotel parking lot. We were in a town in which we knew no one or any services near by. Luckily, McDonald Toyota was right across the street. I called the next morning and Dallas (manager) was more than happy to help. Since we couldn't even drive the car, Dallas, and some wonderful men, pushed our SUV from the hotel, across the street to the service department! And since it was a Saturday and we couldn't get the SUV looked at until Monday, Dallas hooked us up with a rental from Toyota! Above and beyond! Once our SUV was in the shop, Angie from service kept us up to date on the progress and got us on our way! I will never be able to thank these wonderful people enough. Fort Morgan has a special place in our hearts and we will be back to visit. Even thinking about driving from Iowa when it's time for the next vehicle! Again, thank you soooo much! Words can't properly convey our appreciation and gratitude.Services: General repairs & maintenance, Auto engine diagnostic

  Shelly Combs
a year ago
Had vehicle towed here was told its the fuel pump. Waited 3 days for fix .only to call on third day and find out they replaced pump it still didn't start and they moved it to there parking lot for me to ha e towed. Nothing more they could do for me but I owed 1,070dollars.. now I'm towing back home at my expense and out over a thousand dollars, and hotel costs. Also called around and found they charged me more than double what other places charge... RUN.. said they had to pay over 550 for a fuel pump. I call bull**** since they only run about 150 for my vehicle..

  Brenda Valdez
3 years ago
Toyota crew at the Fort Morgan location are always patient, attentive, and kind. Thanks for keeping my carro in shape!

  Casey Dawson
a year ago
Got my first two services through here with no issues. Easy 10k and 15k check ups. However I asked them to look why my TSS sensor for my cruise control is showing an error after I installed a new Pro Grill onto my off-road Tacoma. I asked them to just check it, which the service writer said okay but if there is something we have to do it s $150. I said okay because I don t want them to do anything just peek at it since they are the dealers and call me if it is something that needs to be diagnosed for approval. Ended up charging me for an hour diag, claiming it was actually 2 hours so I was lucky, and that I needed a whole new TSS sensor AND harness because it s a totally different sensor when you change grills? So they quoted me $800. Well I never asked it to be diagnosed. On top of that, I fixed the probably with a 5 minute google search to realize that the garnish in front isn t the new one and that s why my sensor isn t firing right. So I bought a $25 garnish and problem solved. No help from the master tech and McDonald. 2 stars for not messing up a simple check up prior.Services: General repairs & maintenance, Oil change

  Marlinna Heater
4 months ago
Jim was the best. Great price eady buying car

  Maggy Bjork
2 months ago
They didn't offer the type of service I needed. Not their fault.

  Kennedy Ourth
3 years ago
Absolutely wonderful service. I had to get my car looked at a couple different times for the same reason and they were nothing but helpful. I've never been much of a car person, and Angie was very kind when explaining what was going on, and had answers to all my questions! Thank you guys!Service: General repairs & maintenanceService: General repairs & maintenance

  Dick Riner
5 years ago
Wife took car in for a recall. She came away IMPRESSED and HAPPY with the service and courteous personnel! Her next car will come from this dealer!!

  Caleb
3 years ago
Parts and Service Department helped me quickly and got my Truck back on the road. Wash bay crew hooked me up on a great shine! Thanks Kip

  Saga2371 V
a year ago
Today I had the opportunity to visit this Toyota dealership and the service was excellent. I recommend asking for Mr. Jaime P�rez...lis will serve you very well...Hoy tuve la oportunidad de visitar este concesionario de Toyota y la atenci�n fue excelente. Les recomiendo preguntar por el Se�or Jaime P�rez...lis va a atender muy bien...