Markley Honda Service Department

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Markisha Schmidt
3 weeks ago
I came in this past Tuesday, I was running late for a 4:30 appointment, not knowing that technicians go home at 5pm. William Stenner was very accommodating and kind, he got me in despite my lateness and asked the very thorough and kind technician, Callum Ashley, to rush the report so I could pay and leave before my next appointment. I really appreciate Will's excellent level of customer service. Thank you so much for always taking such great care of my car and me!!

  Adrian Lendway
3 months ago
My car died while driving after they did an oil change and inspection. I got it towed there and they found the problem and fixed it quickly, debris on my mass air flow sensor from opening the air box. I was upset when I got there but the guy in the red shirt David was helpful and understanding. They didn't charge me anything for fixing a mistake that was inadvertently caused by their techs. These people care about your cars after being there multiple times for regular service on my 2010 CR-V with 72k on it. They'll fix problems they may or may not have caused for free or cheap. Thanks again and sorry for the little bit of anger David.

  Susan
a month ago
Arnie went above and beyond to help us out. He was very knowledgeable, kind and professional. Outstanding customer support!

  Hayley Sell
7 months ago
Jay Pollock helped my husband and I buy a new Sierra truck. He was very knowledgable, trustworthy, and helpful. We will absolutely use him again next time we buy a car!

  Jeffrey Shepit
9 months ago
Poor service . Brought my Buick in for a retrofit. Had to leave it overnight.We live an hour away!! About 2 weeks later they said they missed something on the module. I called made an appointment.They said it would take 15 min. Got here for my appointment time. They said. It would be an hour .. ok left for an hour and came back. Was told he had t even started on it,was just about ready to start on it.Really another hour!!! This is ridiculous. More gas and time because they forgot to do something. No compensation for 4 hrs drive time and a day and 1/2 of time!!

  Hailey Griffin
a year ago
*BEWARE*I would have loved to have said that I used Markley Motors but after waiting for a salesman Bob to tell us that we were waiting for a wiring harness to be fixed. We waited 3 months and we possibly passed up lots of other very good deals at other dealerships off of a benefit of the doubt that bob was helping us. That is not the case, they sold the car behind our backs without telling us, and only did after we called to check up. They wanted to feed us some line about how the dealership is becoming too involved with the vehicle and sold it to wholesale because it was too much of a hassle and also it was apparently too much of a hassle to give us a call too.

  Jennie Brennan
a year ago
Let me start out by saying my family has done business with Markley Motors for over 20 years and have always had great service in both the sales and service areas - that is until today. Markley did offer a express service for oil changes and I arrived this morning at 7 to have that service completed. The service guy was rude, told me he had appointments and maybe if I was willing to leave my car he could get to it in 3 or 4 hours. This experience left me angry and sad because their service used to be so good. I will not return to Markley for service or to buy a car again because of this experience.... Good for you Markley -- you lost a great customerService: Oil change

  Polly Sholl
5 months ago
So professional! Kind considerate and answered all my questions great place to do business! Fair prices on great vehicles

  Scott Connell
8 months ago
Dave and Tom did a great job working through some AC issues with my Honda. They kept me updated I was very pleased with the customer service.Service: Air conditioningService: Air conditioning

  PATRICIA GROSS
2 years ago
I had an oil change and tire rotation plus I wanted my transmission checked because it had a jerky feeling when you pressed on the accelerator when stopped. I booked an early morning time and had my own ride. I received a call within 2 hours. There was a transmission update and the oil change and tire rotation had been completed. They asked if I wanted the car washed and it would be ready in 15 mins. I was very happy about the timeframe. I would have liked that the transmission test was free and charged only if something needed to be done. However, since I've had oil changes here before, I had enough punches that this one was free and was pleased with that.Services: Transmission, Oil change

  Laura Vickers
5 years ago
My experience at Markley's has been nothing short of stellar! I've worked with David Lamb, Service Advisor, for 15 yrs., and recently, with Jason Otte, Sales Consultant. Both, along with shuttle drivers, technicians, and young men washing cars, have been very professional, personable, knowledgeable, and courteous! Outstanding personal and professional service!

  Reagan Janae Richard
a year ago
They were very friendly and helped us get exactly the car we needed, which is still running wonderfully a year and a half later.

  Justin P.
5 years ago
Constantly having problems with them fixing my mother's car sent it in twice and still not working, told us nothing was wrong now we're stuck for the 3rd time. I'm not happy with their service at all!

  Chris Tubaugh
3 years ago
Natasha was amazingly efficient and knew just how to handle my preapproval. Nice work Markley Motors!

  milo cushman
5 years ago
* had to get battery for key. They even installed it which was no easy task.

  Monnica Thiel
4 years ago
Really appreciate your time and effort in helping me look for a new car.

  Donald Criger
a year ago
Stellar organization. None better for customer care.

  Mike
a year ago
Need to put more cookies out

  Brad Dumplin
10 months ago
Great

  Julie Beltran
3 years ago
Good service nice people.