Kaizen Collision Center - Fort Collins

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  David Ussery
2 months ago
The Kaizen Fort Collins staff and the whole experience from estimate appointment to picking up our car were just fantastic! Kim, the estimater was prompt, accurate, and very caring that we were getting what we needed. We were kept informed about the estimate status and actual repairs throughout the process. And the repairs were completed 3 weeks earlier than estimated! The quality of the work was just excellent. Good as new! And we believe the cost was very reasonable. I have recommended Kaizen Fort Collins to friends and told my State Farm Agency how satisfied I am with the service we received. Great job!

  Joan Vondruska
a week ago
Do NOT take your vehicle here! Someone hit me and had repairs done and my car was there for a month and on top of it once I picked up my vehicle there was a large crack in my windshield that they said happened cause I had a chip there which is untrue and they are refusing to fix it. Poor customer service and shady company! DO NOT TAKE YOUR CAR HERE!!! They are located on Mason in Fort Collins Kaizen Collision. They get 0 stars!!! Had to put 1 star cause there were no other options.

  Katie Deodat
3 months ago
Kim and the Kaizen team did an excellent job repairing my car in record time! They are super responsive and made it really easy to work with my insurance to get my repair done on a short timeframe. I highly recommend Kaizen and will go to them again in the future. Thank you!!

  matt wells
6 months ago
Kaizen's team did a great job in communicating the steps to the process and keeping me updated on the progress. They took care of my insurance claim and also did another repair for me all in the same visit. Highly recommend.Service: Body & TrimService: Body & Trim

  mundy miller
a week ago
Great work and great communication! Will be back if needed. Thank you Kaizen for all your help.

  William Giglio
9 months ago
Kaizen Collision Center did a great job on my Acura MDX. This was an insurance claim and said that they wouldn't be able to repair the step plate on the bumper because it was discontinued. They searched for aftermarket and could not find one. Picking up the vehicle they informed me that they searched further and were able to find one and fix that as well. Great customer service.Services: Exhaust, Painting, Body & Trim

  Justin West
6 months ago
Time-line for the repair was not met, the body work looks good, but dings and scratches in repair area, hatchback gasket is torn which was not before, but and something is rattling in the hatchback door which was replaced and was not making noise before.Services: Painting, Body & TrimServices: Painting, Body & Trim

  Casey Dunn
10 months ago
Called to get a quote for small paint work done. Their immediate response was my entire tailgate needed to be repainted. They didn't even see the damage yet. Started off on the wrong money hungry foot.

  Lisa P
9 months ago
They did great work, kept us updated throughout the process, and were able to get the car back to us sooner than anticipated. I would definitely go here again.Service: Body & TrimService: Body & Trim

  Scott Rodie
a year ago
Kaizen Collision Center in Fort Lupton Colorado did a great job on our 2011 CT200H Lexus, they even took it the extra mile with a complete detail, not only outside, but inside as well. Car looks great, I would use them again.Service: Body & TrimService: Body & Trim

  Jacquelyn Archuleta
2 months ago
Amazing customer service and great quality of work! 10/10

  Sara Durnil
7 months ago
Very professional and communicative. Rosco is great to work with. Car body repairs were excellent!Services: Painting, Body & TrimServices: Painting, Body & Trim

  Meghann Rutherford
6 months ago
its been a year and a month since i have BEEN FORCED TO. place my car here. Can t believe it. only over a seatbelt part. ABSOLUTELY RIDICULOUS.

  Dave Hemmen
3 months ago
Their customer service was first class.vrry satisfied.

  Jake Y
2 years ago
The best body techs in the world could work here, but if your secretary/scheduler is rude like she was to me, you're going to continue to miss out on loyal customers. She should try showing a little respect and patience.

  Hye Jynx
2 months ago
Picked up my car it smelt like cigarettes.

  Laura Olague
8 months ago
Great communicationGreat custom serviceJeep looks like new!

  xv V
7 months ago
I am very pleased with the overall experience. Highly recommend.

  Erica Laporto
2 years ago
Very friendly and up front on the work that needs to be repaired

  Shannon Kemper
6 months ago
Best experience ever