Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Blaine DuBose
a month ago
John came out in 18 degrees weather at 3:45 am to help me open my old Toyota I d locked myself out of. He was in good spirits and got it done quick. These guys will help yah in a pinch, mark my word!
Basil Yarbrough Jr
a month ago
Great folks here, called a tow as my brakes were unsafe and needed immediate replacement. Dominic came quickly and called en route and loaded my truck up in a flatbed injust a few mins. Easily worked with my insurance company directly. Really appreciate them! They genuinely care about their customers.
Brian Everett
6 months ago
Adam with Bo Dean's towed our vehicle on 10/3/2023.I can't say enough about Adam. Polite,friendly,professional, courteous,and safe.We were near Delores and he was there as soon as possibleafter I made the call. Bo Dean's office personnel answered promptly and had help on the way in minutes.We all hope we don't need towed every day but it's nice to know there are reliable friendly people out there if we do.Definitely would be the first call again for me.Thanks again.Brian.
David D.
3 months ago
It's never fun to need a tow, and I've had the misfortune of needing Bo Dean's services three times over the past couple of years, but each time, they're reasonably quick to respond and always very professional and courteous. I sure hope I never need to call them again, but if I do, I'll be confident I'll be getting good service.
ptisawquah
8 months ago
this is how bo deans parked this car when they towed it. wrong side of the road, creating ticket(s) for the owner of this car. It seems the pale faces leaving comments have positive reviews, though - typical for dgo, in my 20 yrs exp living here. (this isnt my car, but I met the owner as they were making a visit to their car with the ticket on it & to best of my knowledge, the owner did call bo deans with no resolve to this matter)
Richey Robinson
6 months ago
The BEST! This morning Curtis come to pick up my Alamo Rental Car that was DEAD. Bo Deans towing was there in less than 15 minutes. That was at 7:35 this morning Sept 29. Alamos towing administration told me it would be at least until11:30. Once I arrived with Curtis at the yard they drove me to the airport to pick up another car. That is what you call Customer Service! Thanks Guys!
Vicki Tynes
5 months ago
These folks rescued our vacation! So very helpful ! Dropped us off at our hotel, took the van to a repair shop. I hope I don't have to, but I wouldn't hesitate to call them again.Service: Car towingService: Car towing
Stacy Twait
a year ago
We broke down on the way to vacation towing a 30' loaded gooseneck trailer. They were able to send 2 trucks, 1 for our truck and 1 for the trailer. They were 26 miles away and arrived in less than 45 minutes. Fair prices, quick service, friendly drivers, 100% recommend!Services: Special vehicle towing, Car towingServices: Special vehicle towing, Car towing
liz laurent
7 months ago
Our RV stopped working before Durango. Took awhile to get it towed. Curtis did a great job. They fixed it supposedly. Half way home to next new Mexico, same problem!
Haley Smith
a year ago
We needed a tow off the mountain, pass purgatory resort when on vacation. Adam was AMAZING! Absolute life saver! Wonderful communication, understanding of our situation, fast arrival and gave us confidence that he knew what he was doing in the snow conditions. Cannot thank this company enough for helping us today.Service: Special vehicle towingService: Special vehicle towing
Nikki Fountain
a year ago
Bo Deans is hands down the best tow company and auto body shop in Southwestern Colorado, and probably all of Colorado. They were professional, kind, and extremely helpful after hitting a deer. Jessica was very sweet and had a great sense of humor! She made the process seamless and smooth. Don t waste your time with anyone else in this area! I wish I could give them 10 stars.Service: Car towing
mark helmich
a year ago
These guys are great, had a bad experience with one of their competitors. Waited on this other company all day for a tow and they never showed up. I was able to actually schedule an appointment with Bo dean s for early in the morning. They called ahead and actually showed up ! A little late but that s ok, we got it done. Thanks guys and gal s and Curtis the driver.Service: Car towing
gray googal
a year ago
I had my truck repaired in March. The company has changed owners approx. 1 month after body shop work and wouldn't honor any warranty. They have a very similar name but have no records.A very bad way to start. Bo-Deans used to be a staple here in Durango but if this how they handle a simple fix I don't think it is the best place for repair or towing. The same employees are working there. They could have at least taken a quick look.
Timothy Donahue
a year ago
The team at the office was very helpful and was able to give a very accurate quote for their services. Curtis arrived quickly, was the ultimate professional, and did an outstanding job.Service: Car towingService: Car towing
Wheel Nelson
a year ago
Curtis is a rock star tow truck hero. He moved a building for me no one else wanted to. It was a couple months ago but I was so impressed I remembered to leave a good review. Curtis deserves six stars and a raise!!Service: Local haulingService: Local hauling
Laura Bennett
2 years ago
Five stars. When my car needed a jumpstart, I called Bo Dean's. They got the job done, very straightforward. No mistakes, no unreasonable delays, no hassles. And no one made me feel embarrassed that my old car wasn't working perfectly (which has happened to me with some other auto repair mechanics). Lennie was polite and easy to communicate with. Thank you for helping me!
Emily Huntsman
2 years ago
Lennie helped us move our new 5th wheel to Durango from Farmington. He was professional, knowledgeable, patient, timely, well equipped, and a great teacher! Our tire showed signs of blowing out and he managed it well and was thankfully able to get it to the location safely. We were so thankful for his friendly help and expertise.We have used Bo Deans many times through the years. They have helped us out in many situations and it has always been a positive experience. Once they even got our truck off the side of a mountain!!Service: Special vehicle towing
Justin Ord
2 years ago
I can't say enough good about Bo Deans. We were visiting Durango over the weekend and had a mishap at the fuel pump and needed a tow back to Durango. Normally no big deal, but we had some serious medical issues that would have been really really bad if we didn't get a tow and our Jeep fixed. Not only were they fast to respond to us, they got our Jeep right in and fixed and us back on the road without skipping a beat. We really appreciate you guys and helping us out and understanding our medical issues we had to deal with. Top notch group from the owner to the tow truck driver. What could have been a very serious and stressful situation was alleviated and we are very grateful for these guys and their service! Would not ever hesitate to call them again if needed!Service: Car towing
tabatha lashway
3 years ago
Best towing company in Durango. I will never use anyone but them. Some of the kindest people I've ever met. My friend hit an elk and took his vehicle to them for repair and you would never know he even hit one, they kept him in the loop about everything. I myself have used their service and give Bo Dean's 5 stars. Excellent company hands down.
Daisy T.
2 years ago
Misfortune happens is how I am able to have gotten to know these kind folks. I will say that my car was towed because of an event happening and me being slightly careless on moving my car as I normally would. Either way these folks took good care or my ride and the expenses of it. They were willing to expenses and understand financial difficulties and seem willing to help with the cost. Everyone there smiled and made my experience not as unpleasant as can be. The office there is even friendly that I was disappointed on not being there not long. Speed is very much a thing there when get your vehicle back on the road. Thank you for being there and being the company who towed me...
Elissa Heatherly
3 years ago
While traveling we had encountered some damage to our cargo trailer. At the time we were in New Mexico headed to Durango, CO. After a few phone calls to other shops who couldn t help us on our time constraints, we talked to Rhonda from Bo Dean s. She was very helpful and friendly. In mmmm my panic she reassured me that they handle things like this all the time. The guys in the shop patched us up with a temp fix in a hurry. They are genuinely helpful and very professional. Hopefully we don t need them again but if we are back in the area and need help they will be our first call.
Dave Galus
7 years ago
This is a great company. I own the limousine service in town and have been using them for towing and bodywork for almost 20 years. I look forward to going into the office and visiting with Dennis and Rhonda. I have watched them interact with customers and they are always sincerely helpful to everyone. The truck drivers and guys in the body shop are always friendly too, and they do real good work. Best in Durango!
Lisa Cartolano
6 years ago
I was visiting my parents from Oakland, CA. They live up in Falls Creek Ranch and a bear decided it needed to get into my car (even though nothing was in it). The door was preyed open (not to mention the clawed front bumper....) I couldn't even close the door. Bo Deans came to tow the car and they also did a temporary fix to the door so I could drive it back home. They were amazing! Helpful and kind. The fix was done quickly and allowed me to drive the car home. Lifesavers! I hope I never need their services again, but I can highly recommend them for towing and body work!
Valerie Anne Shirley
7 years ago
I had the MOST AWESOME experience at Bo Dean's.I was traveling to visit family in Durango when my car was hit by debris that flew from an oncoming vehicle. In addition to major damage to the hood of my car, I had parts on the front end that were literally hanging/dragging as I drove. I was hoping for a quick fix that would enable me to drive home. I was referred to Bo Dean's by a local. The staff went above and beyond to ensure that my trip home would be safe. Repairs were quickly performed at a minimal cost. I cannot tell you the relief I feel. I would recommend this establishment to anyone. They were amazing. Thank you Bo Dean's!!
Doug Mitchell
9 years ago
This place is a joke. My insurance rep recommended them back in January 2014. I had used them on a previous repair on a different vehicle. They were very difficult to deal with then, but I didn't know the car had been previously wrecked so I gave them some allowance for their poor customer service and treating me poorly. 2nd wreck, different car, It took them over 2 months to fix my car and it still had alignment issues from a front bent arm they never discovered (they had to replace a rim that was directly hit in the wreck, but didn't check the arms), the headlight wasn't aimed as the adjuster on the brand new headlight won't work, and the custom painted pinstripe is the wrong color, size and looks like it was painted on by a 4 year old. My contact at Bo Dean's is a miserable man to deal with. Always insulting, belittling, and didn't care much at all so I have refused taking it back to them. Today, after nearly a year of my insurance telling me they would take care of it at a different location, told me it is my responsibility to deal with this company. I called my contact at Bo Dean's only asking for them to fix the headlight. He agreed to look at it, but said if the adjuster is broke it's not their fault. I will not deal with them. Nothing like what I would expect such as, "we stand by our work" or "sorry to hear that you're having issues". He made it very clear they aren't covering it, but go ahead and let us take a look. The sound of his voice makes me cringe. I would rather pay $700 for the second new light and install it myself rather than seeing these jerks. I would run swiftly the other way!
Kelly Ronning
8 years ago
These guys are amazing! We were driving our motorhome when two tires blew and our brakes stopped working. The driver Wayne Lile was our rescuer. He was so professional and was able to get our 37 foot motorhome on the back of his truck so quickly and safely. His wonderful personality lightened our situation and by the time he delivered us to an excellent mechanic, we were feeling a lot better. I think we thanked him 20 times and he was very humble and kind. After several other issues the past few weeks, we started doubting humankind so it was refreshing to meet Wayne. He took good care of us and once again we would like to say Thank you!!
Bruce Krummel
6 years ago
Highly recommend Bo Deans Towing. They did a great job getting our RV and trailer to a repair shop in Mancos.
Eileen Glick
5 years ago
My trailer and i were stranded on the shoulder of a busy highway in Durango. Kyle came right out, knew exactly how to get my trailer onto the flatbed with no issues and over to McNeal's Auto Repair for a new wheel bearing and more. Kyle was courteous, knowledge and quick. Great company. Would absolutely use them again!
Greg McElyea
6 years ago
these guys are great. We were stranded on the side of the mountain between Durango and Silverton with a huge camper. they towed us to a RV lot and set me up and then towed my truck to the shop. they recommended places to stay and have the truck worked on since we were out of towners. The person on the phone was great and the driver was even better. I think his name was Dominick (I hope that's right). he was super nice and very helpful. Great place to do business with.
Flow Zerr
4 years ago
Paul looked at my messed up Subaru to give me an estimate to see if it was worth fixing. He was very thorough , kind & professional. And although the news was not good I valued his opinion. After discovering Ithat my radiator had been leaking he even filled it free of charge so I could get home ok. Thanks Paul!