Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
John McIntosh
2 months ago
On my way home to WA from TX and I hit a pot hole that blew out one of my tires. The guys at Big O got me in and out in under an hour so I could get back to my long drive home. Every one of the people I interacted with was friendly and helpful.
Aron Engel
3 weeks ago
Big O Tires impressed me with their customer focus. The staff was friendly and explained everything clearly. I felt confident leaving my vehicle in their hands, and they had it finished quickly. Definitely recommend them for anyone needing tire or auto service!
Rickn Marla Diaz
4 days ago
Stopped by, no appt, from a long trip. They got us right in and very soon after our tire was fixed and ready to go! Great job everyone! Thank you!
Ed McMonagle
8 months ago
Needed a trailer tire (spare), they had one in stock. We had it installed while we waited, even though they were very busy. The girls working the counter we very knowledgeable, and friendly. We would definitely go there again if in the area and needed tire repair or replacement.
Michaela Barnes
5 months ago
Last March, my partner and I were on a road trip through the southwest with a rental vehicle. When we arrived in Cortez, we realized there was a puncture in the sidewall of one of our rental tires (that's another story). After spending the whole night on the phone with the rental company, the next morning I called Big O Tires just before they opened. They picked up immediately, had the tire we needed in stock, and told us to come down right away.We were pulling out of their parking lot around 8:30 with a brand new tire. We got to go to Mesa Verde, which we thought we were going to miss because of time spent replacing the tire. Incredible customer service, everybody was so friendly and knowledgeable, and I'm so grateful to the staff here for getting us out of a jam and giving us time to experience such a wonderful place! I was just looking back at our vacation photos and had to come write this review, finally. Thank you!
Emma Hoy
3 months ago
I had 4 new snow tires put on my vehicle. Everyone was friendly, and they got the job done quickly.It was a nice surprise to see they had put my old tires in nice bags instead of just throwing them in my car.
Brandy Dalton
4 months ago
We blew a trailer tire, traveling through Cortez hauling cattle and had a long way till the next town, late Saturday evening.Tawny and the guys fit us in and stayed a little later. This ensured we had a safe trip over mountain passes in winter at dark.We can't thank them enough for going the extra mile to help us out.Have a Merry Christmas!
Travelin' Gal
4 months ago
Nice people, but completely mis-diagnosed my vehicle. I was hearing a clunking sound when I turned left, and they put it up on the rack, said pretty much everything on the front end was loose and needed about $3000 worth of work - play in the drag link, play in the outer tie rod, play in the upper outer tie rod, track bar with ball joints, both front U-joints. This had just all been inspected a month before, on a pre-trip inspection before I left Washington, plus the tie rod joint had just been replaced in February. I took it to a mechanic in Hurricane UT who had a 5-star reputation on Google Maps, and he said that my Ford had one of the most tight/solid front ends he'd ever seen. I did however, need to have the wheel bearings replaced on the left side, which solved the problem.
Joshua John
a year ago
Adam and his team are amazing, they went above and beyond helping me get some tires for my truck! They worked it all out with me for my price range and did way extra for me! Definitely made me put my trust back into auto shops! Honest genuine people!! You guys all rock! Thank you so much! Will definitely be coming back!!!
Robert Covington
4 months ago
Tawny and the crew are awesome. I got 4 new tires on my Camaro and they are great tires also. Good experience all around. Thank you.
Joshua Nelson
5 months ago
I stopped in with a complicated request and they took care of what I was wanting. They balanced all my tires and made it ride new again. Even informed me I had an issue in the steering on my truck. I will definitely be back to get more tires and service done in the future.
robert mansell
7 months ago
Traveling through Cortex, I blew a tire. Called Big O and spoke to Connie. She was very professional and helpful. Upon arriving, I was taken care of immediately. Purchased a replacement tire at a fair price. I would recommend them without hesitation.
Peter Navarro
3 years ago
WICKED AWESOME EXPERIENCE!!!I really liked my purchase and how easy it was. The price quoted was what I paid. Every Big O staff member I interacted with was really helpful and accommodating to all my requests. Already plan on returning to have to brakes/rotors done.Fair and reasonable pricing. Again, great customer service.
William Fowler
3 months ago
The beautiful young lady behind the counter taking care of me was amazing, fast super friendly service and that guy in the back had the job done before the paperwork... Thanx big O Tires
Terry Ellett
7 months ago
We were traveling through and noticed an issue with our car. They drove it and looked it over. Gave us a recommendation and we were on our way. If I lived here , I would definitely give them business,
Katherine Beall
9 months ago
Wonderful service and care! Had a serious tire leak while traveling, they took great care of our problem, treated us like family, and had us back on the road. We were safely able begin our 1600 mile trip back home. Highly recommend using this business for your tire care or new tires. Thanks Big O Tires!
Katie R
10 months ago
Yesterday, 45 minutes into our 8 hr drive with a baby the tire pressure warning came on. We stopped at this location and they were willing to get us in immediately. They patched a leak from a screw and had us back on the road so quickly. The team was very friendly and nice and so helpful. THANK YOU!!!
Christopher Kneeland
2 years ago
Well I was in a bind. Had a tire on my new car with a nail in it and losing too much air to leave the area. They got me in asap to verify and rushed a tire from Denver. Less than 48 hours and we are back on the road. The team there were great, I highly recommend them!
Kristi Flanagan
6 months ago
We are across from Scotland visiting and ended up with a flat on our rental car in Moab, Utah. We managed to drive all the way down to Cortez, CO on the spare and spoke to Tawny on the phone about getting us in. She reserved a tire and an appointment for us immediately and we were in and out within an hour. She couldn t have been nicer or more helpful and we are so unbelievably grateful with how easy the situation was made for us. Thank you so much for saving our vacation!Kristi and Euan
Estelle Faulkner
a month ago
These guys are awesome - super helpful, hardworking, made quick work and solved my issue!
michael martinez
2 weeks ago
Helped with a tire repair on our rental car, they made it quick and easy.
Susan Noble
7 months ago
They're always very helpful and willing to explain about products and processes. They always give me an idea about wait times. They also seem to be community-minded in their willingness to support local 4-H kids and humanitarian causes.
Zack Cate
10 months ago
While on a road trip, right before heading out on a seven hour drive, we discovered a slow leak from a nail. The exceptional staff in Cortez took care of us and had us back on the road in short time. They didn t even charge us! The customer service here is next level! Thank you!
Euan Hendry
6 months ago
Tawny at Big O Tires saved our vacation after our rental car had a flat. They saw us as soon as we could get down to Cortez and had us back on the road within an hour. 10/10 service from Tawny and the team!
Corey Bird
5 months ago
They were fast and got me in to repair a flat on my horse trailer on the way to Montrose. Friendly and efficient.
Matt Hastings
9 months ago
We got a nail in our tire on a road trip, since it couldn't be fixed they got on the phone with the Bog O I had bought my tires from and figured out a road hazard warranty replacement so we could make our six hour drive home. So glad they were able to help us out!
Jimbo R
8 months ago
Great place! Friendly staff, quick turnaround. I would give them for than 5 stars if I could. They fixed my leaky tire very professionally.
Penny McLain
5 months ago
Fast, friendly service. Went in to schedule tire rotation, and they said they could do it right then. In and out in no time.
Farmand Ranchers
6 months ago
Best in town for locals, travelers to all destinations near us.
Patricia Cage
2 months ago
Adam was great, always very friendly and willing to help. No matter what, thank you, Adam.