AA Self Storage Yuba City

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Cindy 2018 (Cindelish)
3 weeks ago
Great prices. GREAT staff... Always helpful no matter what the situation is. The manager is very accommodating and understanding when due to unforseen circumstances, I was late with my monthly payment. Thank you so much. Wish the hours were open a bit later. But thats ok :)

  my tunes
a month ago
Blonde lady that works upfront has no type of customer service skills whatsoever. Would go into detail but nothing will change. I Had to get a storage and I heard it was a really secure place.

  Paul Hickey-Ramsey
4 months ago
I currently have a storage unit here and have mot had any issues. Fast and efficient staff and the storages are fair priced.

  Patricia Phillips
5 months ago
Clean and well kept. Friendly, helpful staff. Open 7 days a week.

  Krista Ott
7 years ago
We just moved from Oregon to California this past week. The only part of the move that went smooth was the reservation process and the unloading at AA Self Storage! I initially spoke with a man named Sean H over the phone a few weeks ago(while still in Oregon) to reserve a unit. I had never had to go through the process of renting a storage unit before so I had no idea what to expect(the size of the unit vs the household goods that needed to be stored etc.). Sean H was extremely helpful in determining what I needed. He also gave me a small discount!When we finally got there, we were pleased at how clean the unit was. And how easy it was to get our 16' moving truck in and around the complex. And since the reservation was done over the phone weeks before, I only had to stop in the office and get our lock(free with the purchase of the insurance they provide).After a long couple of days, it was refreshing to not have to fill out a bunch of paperwork.We were in and out within a little over an hour and I feel that my household goods are safe now.Thanks Sean H! You're awesome!

  paula zurndorfer
3 years ago
the double A Self Storage in Yuba City has a double a rating with me their property is always clean it is landscaped beautifully and is appealing from the street inside it is kept meticulously clean. Layout of the property is easy to follow and their driveways allow plenty of room for loading and unloading your belongings they were fast and friendly I was able to reserve something online and they got back with me very quickly they're very nice people and they are always patrolling the property It is Well guarded and it is gated it's well-lit and they also have security that Patrols anytime I was there on the property if someone would drive by it works there and asked how everything was going there very busy constantly overseeing the work there that needed to be done they keep reasonable hours on the gate and they don't allow any Riff Raff. My stay there was brief , only a few months but I got to meet several of the employees and they were always friendly. One time I was there and it was so hot and I had forgotten to bring some water with me. One of the guys , that drives the cart through the property brought me some water. I appreciate that that kind of thoughtfulness very much .I highly recommend Double AA self-storage Yuba City

  Andrew Robinson
5 years ago
Excellent customer service! Rented a unit to store my vehicle for 2 months. The staff was very helpful and made it a very painless process. I had a situation where I needed alcohol storage and they were even nice enough to help me get in touch with another storage facility which they had no financial connection with. Highly recommend this facility.

  Miriam Trafford
4 years ago
The customer service was very friendly and helped us tremendously to make it smooth and easy to process. The lady there even helped us find our storage unit so it made our trip very quick. The security system is also a plus. If you re looking for a place to drop off your things in a well kept, professional environment come here! :)

  Jen Bowerman
6 years ago
Taking the time out of moving in the heat to rent a storage unit was not something that I was looking forward to however my experience at AA self storage was actually turned out to be a refreshing break. Donna got us in and out quite quickly and was very helpful and knowledgeable. She helped me decide what would work best for our needs and the grounds are clean and organized. I feel very comfortable renting here.

  Mandeep Singh
7 years ago
This has been the first time I have ever rented a storage unit, and I could not of have been happier! From the start the staff was extremely friendly, and the entire facility is very clean. They have beautiful decorations on the property, and the storage unit I have rented is very well maintened.5/5 stars, exceeds all of my expectations! Look no further, this is where you want to rent.

  R B
6 years ago
The rep. I got showed uncommon decency (or foresight in avoiding an unhappy customer) by pointing out that a competitor in Sacramento with climate controlled units would be better for the electronics I was planning to store. The only negative in the whole process was him claiming that would cost 2-3 times as much when it turned out to be only 45-80% more (depending on whether you'd buy the insurance that's mandatory there but not a this place, and on whether the discount they offered me really was for returning customers only). I wound up renting a small climate-controlled space for the humidity sensitive things and a larger one here for the rest.The property is clean and looks well maintained. Staff was friendly and patient as I looked through half a dozen units to find one free of even the faintest signs of high humidity and condensation and didn't try to pressure me into making a quick decision.

  robert kennedy
4 years ago
Clean and big enough to drive Big trucks in their easily. Very friendly staff and even gave me an extra month of storage and free flash lights and batteries and drinks when my mom passed away. She was storing some of her belongings there and they really took good care of us during a very stressful time. They were more like friends than staff!!

  Terry Exline
5 years ago
Really helpful staff. Nice and clean storage units where I m able to store pretty much a whole bedroom of things inside one 10x5 unit. When my wife and I went to get some information about the place they answered any questions we had and gave a great tour of the place. Never received the same treatment as this place from any of the other storage facilities that we went to. Definitely would recommend to everyone.

  Kelsey Myers
6 years ago
The facility is very clean, there is a variety of unit sizes for a great price, and all of the staff are all very friendly. Matt helped me out last Saturday and took the time to show me several unit sizes and where my new unit would be. He was able to give me a unit close to my non-profits unit as well, which was very nice. I would recommend AA storage.

  Ghesika Walsh
4 years ago
I can't sing the praises of this place enough. Moving to a new city was an incredible stressful experience for me and I did not know what to expect when I arrived. The staff was very helpful and Kayla made sure I was getting exactly what I needed. The I was able to get paperwork done and everything moved super quick. I will highly recommend this place and especially Kayla to all of my fiends.

  Marilyn Dominic
5 years ago
AA Self Stoage was amazing to us, They made it very easy to get a storage unit! Wonderful prices too! On our first trip our alternator actually went out while at out unit and they where quick to bring A battery jumper and help us out so we could make it home... I would totally recommend them to everyone

  Laura Burroughs
5 years ago
The staff at AA Self Storage is incredible. I was coming in hoping to get a unit, uncertain of the size I needed. Not only did they show me a wide variety of unit sizing and options, but they also were able to provide me with some of the best pricing available in town. The facility itself is very nice and secure which helped to quell my worries about leaving my possessions there. I will definitely be recommending AA Self Storage to all of my friends and family!

  Chrissy McDermott
6 years ago
My husband has been in charge of our storage move and he said, " that place is great! It's clean, convenient, easy access, and has a great staff!" Apparently, he is very happy with your business! Thank you... and, it sure makes it easy to ask him to take the next load each day!

  Cindy
6 years ago
I was very impressed with the excellent customer service from the moment I walked in. I was immediately asked what I was looking for, then given a tour of the available units in that size. The storage facility is very, very clean and well secured. I feel confident my belongings are safe. Would highly recommend this place to others.

  James Eble
5 years ago
Great customer service and an efficient staff. Sign up for storage was easy and the facility is very clean and well tended. It s gated and secure and feels safe. Overall a great place to keep your things!

  Saundra Liddell
6 years ago
A big thank you to the front office people who were exceptionally helpful; they took care of my needs and concerns. When we experienced an oopsy on move in day, the maintenance man was there to resolve it quickly. The unit is more than I need but I like the automated door, lights, and security.

  Shawn Hornecker
5 years ago
I was very pleased with the staff. They took me to look at some units and was very knowledgeable about what they had open and how many units were open. I was also surprised to hear that the staff went around all the units and gave people a bottle of water that were working in their units. Glad to hear that they have dollies for people to use for free.

  Don Greve
6 years ago
This is the first time I have used AA Self Storage. But my daughter and son in law have used them several times. The units,grounds and office are all very clean. Everything is well kept giving me confidence that my belongings and billings will be safe and accurate.

  Chad Jensen
6 years ago
Great place to do business. This is my second time using their facilities and have never had a problem. Billing is easy and never had any worries about the security of my belongings. Staff is always friendly and helpful. I highly recommend this business!!!

  Joan Levyssohn
6 years ago
I have had a lot of interaction with AA Self Storage. We have had to units for the past 8 months and it has been easy. Now I simply called and spoke to a very nice representative named Kala and she gladly helped to combine the 2 units into 1 larger unit to save money. My only request would be that it is very dusty in Yuba City and it would be nice if they offered to either sweep out or vacuum the unit before you start moving in or offered a broom for your use as a one time courtesy. Usually that is something I forget in all the rush to move in. Thank you very much for keeping a clean, orderly storage.

  Richard Iglesias
6 years ago
Excellent company that is very efficient and polite! The two gentlemen that helped me twice, Tony & Gabe, we're very fast and careful with my stuff! If you want a great moving company, this would be your best choice!?!?! I highly recommend them to ANYONE who is looking for a serious and great moving experience!

  Tanner Starkey
7 years ago
Really clean and appealing facility. Pretty easy to get in an out of. Seems like they have just about every option you could imagine as far as sizes of units and RV/boat storage. Friendly staff and they offer everything you could possibly need with storing all your stuff. In a safe neighborhood. Very reasonable prices as well.

  Tiffany Hicks
5 years ago
Great place to store your belongings. I reserved a unit online, it was quick and easy. I went in the next day to be sure of everything, after showing me the unit I decided it wasnt big enough for what I needed so they quickly showed me another unit that they had ( only 1 left of) I am very greatful for that. Staff is friendly and answers all your questions. I really like how clean the facility is and the hours to get into my storage unit.

  Shawn Hunt
7 years ago
Always professional with very clean and secure facilities. I have used AA self storage twice now and would recommend it to anyone looking for an affordable solution to their storage needs!!! That sounded like a commercial endorsement. Maybe I should change my day job. Seriously, these guys are good at what they do!

  Emily Lopez
5 years ago
I looked all around Yuba City and Marysville for a storage unit facility that actually made me feel like my things would be safe if I left them alone for a few months. I have had bad experiences in the past so I am pretty skeptical now.. AA Storage stood out because they have honest, knowledgeable employees who offered me a range of unit sizes that were all clean and well secured. Matt, the guy with the beard, are some great and helpful people. It s kinda weird to say that the storage unit guys made my day, but that s exactly what happened! Businesses that run like this one deserve 5/5 stars!!