Tires Direct

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Sahira
4 weeks ago
One of the best and reasonable auto shops in Stockton. Customer service is great especially Shahbaz. He was courteous, friendly, and delivered the job in a timely manner with care. 10/10 recommend this place

  Mario Jaime
a year ago
I got the best assistance in here! This guys have all your cars data when you need to do something on your car, as you became a customer they create a data base and they give you options and excellent customer service

  Kyle W
8 months ago
I shopped around Manteca, Lathrop, French Camp, Lodi and then Stockton and these guys had the best price for tires on my 2008 350z. The tires were very low profile and still came with a warranty even after being the cheapest in the 209. Very impressed with the owners professionalism and attitude as he was very polite to all customers and his staff was quiet and fast. No complaints!

  Stasy McFarland
6 months ago
Had a great experience dealing with John over the phone. Till it changed hands. I loved it here.Update new owners, changed the stars to one. Gave me a price over the phone. They decided to charge me more because I used my card and not cash I'm not coming back.I hope they get audited for ripping people off !!!! They should have told me over the phone cuz I asked cash or card. He said it's the same price, either way.... lies

  Sach Preet
a year ago
I had a very bad experience from this shop, as today i went to add spacers for the front two tires of my jeep wrangler Sahara and it just took around 28 minutes to put these spacers. But They charged me 225$ for these just 28 minutes. The part(Spacers)is bought by me separately from different shop, when i ask them, they say we charge for 3 hours labours even it just took 28 minutes. I suggest everyone to not go this shop for any auto work.

  Darrell Johnson
a year ago
Was referred here for a suspension inspection. Shabazz was so helpful and professional. I appreciate how he shiwed me the underside of the car to point out and explain all the parts and features in need of replacement to quiet noises and smooth the ride. Thanks.

  Nhia Shoua Lee
2 years ago
I wouldn t recommend this shop to anyone for tires or any mechanical services. the manager s name is Robert he has very poor customer service and like to make a lot excuses to not take care of the problems that may exists. I have a 2014 Dodge Durango that need breaks, they told me it was worn down to the metal therefore it need breaks and rotors. It cost me over $600, after picking up my vehicle they told me I had a leaking break line, that was I believe it was intentional tamper with to trying to get more money from me. I had wife pick up my vehicle and she told that the windshield had a cracked across it, I know sure it wasn t there before. Anyways I call the shop over the weekend and the staff denied of they had anything to do with, which is fine because I had no proof. The repair was done in February 2021 and in October 8 months later I had some issues with my wheel vibrating, So i Call Robert and explained what was happening, instead of trying to see what the issue was immediately he told me the warranty was for only 3 months or 4,000 miles and I had more than. That I had like 10,000 miles. The point is he used very cheap parts and that why I already have issues with it with in a year. Don t go there if you don t want bad service. Not satisfied customer!!

  Leonard Ramirez
2 years ago
Tried business guys multiple times , once was refused a warranty on a tire had to buy a new tire, they over tightened my lugs also very bad. Anyway, I just stopped going here. Not too bad a place always responsive shop buyer beware I guess idk my experience personally.

  Nick Buyck
2 years ago
Great prices on tires, better than anybody in town. Prompt friendly service. I've got tires for my truck and one of my cars. Just had a screw in the car tire they got me right in dismounted and patched and back on the car in 10 minutes no charge. The only place I will buy tires.

  Dylan Garren
2 years ago
Tremendous experience. Top notch customer service. The sales manager and the shop manager went above and beyond for me and gave me a great price for my tires.

  Guadalupe Rivera
5 years ago
Worst place ever! I called over the phone asked price for what i needed done. I was given one price was charged another. We purchased a set of brand new tires. And i wanted them installed on brand new rims. Then they scratch one the new rims and they did not want to pay for the damage. After demanding to speak to the owner, supervisor or manager..... they gave my son money for damaging the new rim.... I will never go back and will not reccomend this place to anyone!!! Bad customer service!!I really cannot believe how unprofessional this place is. I found this place through Offer-up and after speaking to them and reading the one reviews this shop had. I decided to take my business there. But I will continue to say, this place is extremely unprofessional. Jay, asked me to call him. So, thinking that Jay was going to handle things in a professional manner...... No, he basically called me to threaten me that if i did not change my review he was going to void my 40k mile warranty on the new tires that we purchaed. Sonce, I said that I would not change my review. He stated to me, "what do you want me to do. I was not at the shop, I was in the bay area. Do what ever you want, Im voiding your warranty ".Again, I will never go there again!!

  Carven Evans
2 years ago
I placed my order,they called me when it arrived, then they installed the parts on both of my cars. Hospitality and service couldn't be any better. I will recommend this place to everybody

  Michael Martinez
3 years ago
Stole my money. Brought my vehicle for AC recharge. told me $45 to check AC system and if everything is OK, then it would be $90 to complete the recharge. They kept my vehicle for like 3hours and told me everything was good and charged me $90. A day and a half later, AC stopped working. Took vehicle back to let them know. Ricardo the "AC Tech" who also said he's the manager, basically said the AC compressor broke when I left the shop and so not their issue. When I told him "yea right" he tried to get all technical "psi on AC compressor, blah blah" when he shoulda said is, "I didn't do my job right" or "I don't know how to do my job and so I didn't really check to see if your AC system worked before I recharged it" (as he should of). No offer to resolve anything or at least take responsibility for his trash work and I woulda accepted that with no problem. A simple "my bad." Instead another tech named Bhoz was more respectful, explained the situation and at least acknowledged the issue and how it looks bad breaking down after 1 day (and tried to make an offer). He should be the manager there with his people skills not that Ricardo the "AC Tech" (yea right). Idk about tires and mechanical work, those techs may know what they are doing and will probably fix a problem if it arises, especially if the techs are like that dude Bhoz. If you going for AC go to another place cuz Ricardo "The AC tech" and supposed manager was trash with this work. When he heard how a conversation should go (when I was talking to other tech) I could hear him in the background trying to talk and offer a check on my compressor if I fix it. I'm like bruh you mean you want to do the job you shoulda done in the first place? Nah, I don't want you touching nothing on my vehicle. Trust and a man's word goes a long way and he lost that instantly when I spoke with him with his excuses. Contact me if you want more info. Go somewhere else.. wack tech.Vayan a otro lugar para el aire acondicionado (AC) Porque el vato q lo hace alli vale berg para ese jale. Mi aire solo duro in dia. Despues dijo q era en mi y no el. Lo q paso es q no sabe o no lo reviso bien, pero como haiga salido la cosa, valio pura berg su trabajo conmigo. Ay veran.UPDATE: !!!!!!!!!!!As you can see they asked for my email to go over the situation. I provided the email but they never reached out . It s just a scam. I bet they didn t contact the other bad reviews either. BAD PLACE! GO SOMEWHERE ELSE!!!!!! AC tech is wack!!!

  benny garza
a year ago
CAUTION!! when you take your vehicle there, a agressive rude mechanic will try to point out anything (minor) so called problem on your car saying its a safety issue ..beware the scam!!!

  Paul martinez glass work
4 years ago
Had them Installed tpms and was told that they would work once I drove down the road. Wrong! they need to be program and was told they would program them with the job. Now I need to go somewhere else to have it done correctly. I have brought tires from them with no problems great service on that part. Probably just didn't have the proper tool to program the TPMS

  Jesus Garcia
3 years ago
Dropped in on a Sunday to get a tire remounted. Good price, used the proper equipment so that my new wheel wouldnt get damaged. Friendly service. Thanks guys!

  Javier Montalvo
3 years ago
The service is not acceptable, the mechanic is a liar and the wife too. She told me that when they started fixing they would call, but almost a week passed by and I haven't heard anything till I called. They barely started and the parts for my truck was put a higher price than what I could find online.

  Sherwin Domingo
a year ago
Good customer service. Highly recommended for oil change and tire rotation. Thank you.

  hwgots
2 years ago
I've taken three vehicles there for tires and alignments. Prices are very competitive and service has quick and friendly.

  Susie Long
a year ago
Great service...everyone was professional and very nice..i will go back

  Madden God
4 years ago
Went for tires got brakes and oil change at good price it's a one stop shop I'm going to bring other vehicle there soon

  Vic Manuelli
3 years ago
Fast, efficient service. Explained the alignment process to my daughter in simple terms and very courteous

  Alysha Escalante
2 years ago
If u want your tires done right the first time u have to ask for Carlos he knows everything u need to know about tires and he is very professional hope this helps

  Sherrie L
4 years ago
This place is bs. They tell you that if you fix certain things that the problem you went in for will be fixed. Paid to have those things fixed and it was still making the noise they said would be fixed. Don't recommend going there.

  Paul paras
3 years ago
They were great as always, took care of my needs quickly, and I was back on the road.

  Stephy
a year ago
They repaired my tire quickly on a rainy day.

  Jimmy Eischens
2 years ago
Can't complain, i made an appointment they got right on it, then they were done..good job!!

  michael morgan
4 years ago
Great customer service and the mechanics are very techy and skilled. Highly recommended

  gaurav rai
4 years ago
I went there for alignment at 2:40, guys said he is going for lunch at 3 , so wait for 20 mint before 3 and 30 mints break time, worst custmor dealing

  Mario B rojas
a year ago
I stop by today and I was impressed they have great customer service