Ted Porter's BeemerShop

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Dug Carrera
4 months ago
I'm a new customer of Ted's having made a single purchase of a suspension component for a restoration but I was treated like a VIP on a request well after the sale itself- that is by definition Very Important customer relations!

  Bob Emptage
3 months ago
From initial inquiry, through ordering, shipping, and the final result, BeemerShop was exemplary. I'm really struggling to think of a time when I've had a better experience. Despite being on the "wrong" coast for me, I'll definitely be back. Looking forward to an in-face visit when I get to that part of the country.Many thanks, folks!

  Brett Miller
9 months ago
Third new bike dialed in by the suspension shop crew at Ted porters. On a back country discovery route in Idaho and needed a rear shock asap for the Ducati desertX, called in the weights and specifications I needed and got a tuned tractive sent rush to general delivery at a small town post office. Will always come back

  Jason Hechler
2 years ago
These guys are great! Jeff went above and beyond to save me from myself and make sure I got exactly what I needed for my GS, and spent a lot of time on the phone with me to make sure he understood what I was planning to do with my bike. I can't recommend BeemerShop highly enough. Thanks Jeff!

  Brian Butler
2 months ago
Super fast shipping, and the part was 20% cheaper than anywhere else what more do you need

  Andrew Brofman
2 years ago
First time I have dealt with this company. They have a great website and it was easy to make my purchase. I received a call a few days after I made my purchase from Josh. He told me that there was a security flag on my credit card and they wanted to confirm that I did in fact make the purchase. That was quickly cleared up but now my packaged was delayed. Josh sent it priority and I got it rather quickly. Josh knows his stuff as we had a discussion regarding the ezCAN system and he answered a bunch of questions that I had. I will definitely be doing business again with these folks.

  Trundlebike
2 years ago
Called the shop for suspension, something it's known for, and was very pleased with the experience. Ted gave me a detailed description of the options and a good deal on my final choice. No problems with communication. Feel like I could follow up with set up questions and they will take some time for me.

  Rod Brannon
5 years ago
Ted and his help are well deserving of the Stella rating and reviews. I've always enjoyed the best experience when dealing with anyone from this shop. I just picked up a bike here in Utah yesterday. Ted supplied the parts. I gave my longtime mechanic Ted's contact info. Ted was pleased to talk to him, and my mechanic loved dealing with Ted. Thanking my mechanic for the work done, he gave Ted credit for his great support and advice. Only one thing bothers me. I don't think Ted takes any time for himself. As mentioned by a previous reviewer, I've contacted him on what should be his day off, and got a quick reply. It's OK to take a break, we can wait.

  Paul Droubay
4 years ago
I was looking at new front and rear shocks for my 2006 r1200gs and emailed Ted. He emailed me back right away and was incredible at explaining the difference in suspension. He helped me decide on TFX shocks and they were set up perfectly. It is increasingly hard to find quality information about products and Ted was incredibly generous with his time and helped me get my bike set up with a ride quality that I never thought possible.

  Robert Booth
a year ago
Great price on a swing arm boot I needed on my GS and it was promptly shipped 2nd day. I appreciated the hard candy you threw in the box with the part. Cheers!

  Farzad Salehi
2 years ago
This review has been way overdue, Ted is amazing to deal with. A great person and business man whom I could say a friend without meeting him. Had a couple of purchases from his shop and both ocasion has been fantastic!Hope to stop by next time we are in California!

  Cody Bunton
4 years ago
I just unboxed my new suspension and the first thing I saw was cookies! Now that is service! Ted made it so easy to pull my bike apart in Arkansas, mail the parts to California, and get them back safely. I swear the day they received my old suspension, they had the new suspension build and shipped back to me. I'm blown away by the level of customer service Ted and his team provided.

  Justin Ibrahim
2 years ago
Excellent sales and support. My BMW will be singing when the parts come in. Ted is great and easy to talk with. He's clearly very passionate about providing good products to his customers. Will do business with again.

  Michael Denhaan
3 years ago
Just bought a Hexcode unit from Ted after seeing a YouTube video he did. Ted was outstanding to deal with, took his time explaining the unit and how to use it. Shipped it out asap, etc. Really great customer service, 10 out of 10. Highly recommend buying from the BeemerShop.

  Joe Yates
6 years ago
Recently I had an issue with my GS911 for my K1600GTL. It was Sunday over Memorial Day weekend if I remember correctly. I had just changed my oil and was trying to reset the service reminder. I couldn't get the function to work and I called the shop (thinking I would just get a recording and be able to leave a voicemail). To my amazement, the call routed through to Ted's cellphone (I think). He walked me through additional steps that I had missed and everything was fine. His service was absolutely top notch and I couldn't be happier with this experience.

  ben allbright
7 years ago
Ordered some airhead parts on their website and got them in the mail the next day! True, I'm close ( could have made it there and back in 3 hours), but this shop is well run, very organized. And Ted is one of just a few in the country with deep knowledge of airheads.

  David Seeber
4 years ago
I had a horrible experience with beemershop. I ordered an expensive GS-911 to be delivered 2nd air. 9 days later I was still waiting for my package to be delivered. I called 4 days after placing my order online and the guy that answered told me "we only have 1 shipping station and we're very backlogged due to the sale we had". So, why didn't you hire some additional staff to handle the huge volume you surely expected due to the sale??? Lack of foresight and planning on your behalf. You should contact people and tell them if the order is delayed...And still when it shipped it took more than 2 days, so I asked for a refund on the shipping...NOTHINGOn my next order for a Hex EzCan, the package never got here, and when I called to complain about it they treated me like I was trying to deceive them, and they then decided to threaten me with "BRICKING" the unit I ordered but never received, and told me that USPS Fraud Investigators "take these matters very seriously". Well they can investigate me all they want, I'm an honest law abiding citizen whose package never got here. Go ahead, I called my credit card company and disputed BOTH transactions until suck a time as you do something to straighten this out, until then, I am taking my business elsewhere and goodbye to you rude people that don't care a whit about their customers!!

  Gary Swanson
2 years ago
I wanted to get the GS-911wifi for my bmw gsa but had a lot of questions about it so I called the Beemer shop and talked to Ted ,he answered all my questions and then some. when it s time for a suspension upgrade I ll definitely be buying at the Beemershop.

  Jose Ignacio Bustamante
a year ago
I installed the lower supension (TracTive ESA Front and Rear Set (-30mm low) to my 2021 BMW R1250RT because I am 5.4 so the bike was high for me. Now I can tell with no doubt that my bike feels by far like a completly different bike (like a new bike); it have a 100% much better suspension, a 100% much better riding traction and it really feels a 100% more safe in general riding. THANK YOU TED! you were right with all the advices that you gave me and thanks to all tour team!!

  Steve Gould
7 years ago
I purchased a Wilbers shock for my '13 R1200GS from these guys about a year ago. Recently, I sent in the shock for some service work. I am amazed at their exceptional customer service and support. Jeff's expert and intimate knowledge of suspension details is incredible. Thank you for proving to me that there is no better choice when selecting someone for suspension parts and support!

  Numb Nail
7 years ago
I asked Ted to look at my rear shock, he hook up a scanner and checked my bike no charge , he said it was sticking( bad) I asked him which rear shock I should buy for my bmw15 F700GS He spend a large amount of time explaining all my options , I ordered a Wilbers 3 way.After I installed it. First ride just ok (factory comp. a little stiff 14 ) I backed it out and then in 4 clicks .2nd ride I did a mixed mountain and freeway ride and never felt a harsh impact from any road surface and the rear tire tracked very well ! I love my new shock ! Awesome ! Thanks Ted 3/10/17

  Richard Leevey
4 years ago
Just wow!! In my preparations for one of my longest solo motorcycle rides on my BMW F 800 GT I did an exhaustive search for the most comprehensive Motorcycle tool kit I could find. My search lead me to the Beamer shop and the Moto Hansa ProSeries tool kit. Not cheap At $225 bucks but clearly one of the nicest and functional motorcycle tool kits I ve ever seen. The only problem was this wasn t coming from Amazon with two day free delivery it was being shipped by the Beamer shop and I needed it by the end of the week. One quick call to the Beamer shop, they identified my order and it shipped out within minutes and I m not kidding you folks, I got it the next day before noon. No I ve never been to their shop but as the owner of 3 BMW s you better damn well believe I will be going there and giving them as much of my business as possible. This is a double hats off for their incredible products and over the top customer service.

  Hal LeRoy
a year ago
Ted answered every question I had and then some before I ordered my exhaust. Thank you forOutstanding Customer Service

  Gustaf Nilstadius
5 years ago
Amazing service and they knew exactly what I needed for my Suzuki V-Strom 650.Super happy with the suspension, I m halfway through Baja on my way to Panama.

  R C
4 years ago
Beemershop is #1!!Ted helped me above and beyond on an out of warranty issue.THANK YOU TED!Reto (aka GSAddict)

  Francis A Cheap
2 years ago
Expert advice, a variety of parts for BMW including old airheads. Ted and the staff are great

  BRAD BDS
3 years ago
A wealth of information, knowledge and skill sets. Above and beyond most suspension shops. BRAVO ZULU TED!

  Ken Cooper
4 years ago
It seems like it s either to much or not enough talking to people on the phone I m thinking about buying yacugar shocks and this guy just talks so much you have to interrupt him to get a word in and that goes over like your interrupting him no thanks professor

  Bob Wolff
5 years ago
What an amazing knowledge base in Ted and Jeff. Fantastic people and advice, let alone product.

  Matt Higgins
3 years ago
I've never been to the shop proper, but dealing with the owner, Ted, thru Emails, couldn't be any better.