O'Reilly Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Yvonne Wells
2 months ago
I bought new windshield wipers and was going to install them myself. In the process a plastic part broke. I wasn't sure if I needed a whole new part replaced or what. I went to the store on Sebastopol Rd and was helped by Manny. He assured me it was no big deal and he went out to my car and replaced both new wipers. Turns out the part that broke wasn't even needed. Mind you, I had not bought the wipers there. I call that great customer service and he was very nice about it. Thank you, Manny.

  Muhammad Ubaid
3 months ago
Poor Service i buy car charger from them and i found its not sticking on dashboard so go there and when i ask change he one of employe go but he didn t find another one then i ask to him ok return it he Suddenly said I can t find any prof that u buy this from us Its just 24 hour before i buy its really Disgusting

  J M
3 months ago
Friendly Staff, much better service than the AutoZone across the street

  Nick Gatten
5 months ago
Good, clean place. Nice staff

  Samantha Pike Marvin
a month ago
Very helpful staff.

  S.E.L
2 years ago
O'Reilly has really shaped up since the last time I visited although I did not need the clerk's help that might have been asking for trouble. Just kidding. Store was clean, aisles were clear and it was easy to find what I was looking for thank you very much and I hope my car does pass emissions or I will get my money back... guaranteed!

  Tylor Kates
2 years ago
I give 1 star cause the employees were terrible. I had a part that was bad and STILL under warranty. So I came in and the guy at the counter said I can buy a NEW part and bring back the OLD part and I'll get a refund for the NEW one...so I did. I bought the same exact part. Went home and replaced it and came back for my refund. THEY ACTED LIKE THEY NEVER SAID THAT AND WOULD NOT HONOR THE WARRANTY OF THE PRODUCT. The first died in under 2 weeks too. Go somewhere else trust me. A part store that doesn't honor warranty is a bad thing. Skating by with the orielies name. Tsk tsk

  Reynaldo Reyes
11 months ago
Very helpful and had all the parts I needed in and out 15 minutes

  Bryan Johnson
3 years ago
This is a great O'Reilly's Auto parts store we have an excellent staffing back for shops and a great staff in front for your do-it-yourselfers if they don't have it they can usually can get it by 8:00 a.m. the next day

  Karen Slocum
4 years ago
My sister and I where on a bike ride and notice her tires where very low. No gas station in the area had working air. We stopped in and asked if they had a way to air up bike tires. They said no problem and aired them up. Never asked for money! We chose to buy items simply because they helped us. Thank you for the kindness.

  John Martineau
4 years ago
What a customer service, lack of skills, I think the corporate has to come down and provide an appropriate Customer Service training. Rude store manager, rushing me like I'm in a drive through, I am buying parts not a taco.

  Dino Marshall
4 years ago
These guys know what they're doing. They've helped me out countless times; shout out to my boy Edgar, he's always on top of it.As for parking, park by the AutoZone to get out easier; my only one complaint is the exit out of their lot, but that's nothing cause the service is legit.5/5 would recommend to other Edgar's

  Juan Juanes
2 years ago
Very experianced counter personel and always friendly. They always have part I need at a great price. Javier, rene, Alex and the rest of the crew you all make this a great place .

  Anthony George
3 years ago
And when AutoZone is closed o'Riley's is next door if you can't find your part at AutoZone go to O'Reilly's Auto auto store and they may have the part that you need that AutoZone don't have in stock but I recommend everybody go to AutoZone first

  Kevin McGowan (Mr. McGowan)
11 months ago
Idk. Didn't really receive any help from the staff. Seemed more worried about the cars outside and what is under the hoods.

  Amanda Pyland (EastCoast2WestCoast)
2 years ago
Needed some items, rep helped me find what i needed, air filter not in stock but I was able to get it the very next day after I placed an order

  Christine Leslie Cozad
2 years ago
If you need help with your check engine diagnostics Do Not go here expecting the employees to come out and help you like they do at AutoZone.

  ricardo olvera
a year ago
This guys are always busy but they always try to get what you need as fast as they can

  Hip Chik
2 years ago
Very helpful and employees always try delivering exceptional customer service within their capabilities and knowledge of products

  Martin MacD
5 years ago
I was actually down the street at Popeyes so I have no idea how O'Reilly autoparts was... Nice job tracking my movements Google, you got within a few hundred feet of being right.

  judith everett
3 years ago
Well we have five cars in the family so we're always in the auto parts store they always find something for us if they don't have it in their store they call around and find it in another one and get it either shipped in or send us their thank you

  Sasan Vichi
5 years ago
O'Reilly's is a really good auto parts store they have good help for the most part still test your battery help you put on your windshield wipers the staff is friendly prices are reasonable

  Anna Vincent
5 years ago
The evening associates were condescending and impatient. Refused to even look for the part I needed I went back the next night with my husband and all the sudden they look and find what is needed with so little effort I wanted to scream.

  Mark Hernandez
3 years ago
Better iff ordering online. 9 out of 10 times will get the wrong part and will argue with you when returning it. Terrible customer service

  Rich Sandoval Arrona
6 years ago
Very helpful technician's parts always available if not they call their other stores or will have over night them

  Jeaninne
6 years ago
Super helpful staff, they ordered the part we needed within the same day... Everywhere else we called that day told us we'd have to wait until the next day.

  Steven Trabert
4 years ago
again nice guys that like to help and if you need it paid if you need to go outside and show him some money is your something like that that's how you something but yeah it's not bad

  kris blanken
a year ago
I am so impressed with the service that I received today!!!

  Nunya Biznis
a year ago
Just double check the parts you buy is all I'm gonna say

  deanna trapin
3 years ago
I purchased some foaming window cleaner for the inside of my windshield. It's supposed to remove stubborn film from glass. It works!