John Harrington Automotive

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Marc McNaughton
a year ago
Honest, quick, reasonably priced. I took my truck to John's on the recommendation of a friend, and I was very pleased and impressed. I already had a fair idea what was wrong, but said nothing other than symptoms, to see what he came back with. And he came back with the simple problem - no upselling, no unneeded work recommended. The work was done at the time promised for the price promised.UPDATE: I've been back to John's three times, and my original review stands. John never disappoints. Honest, quick, extremely competent. If you're looking for the proverbial "good mechanic," you're looking for John, I promise,

  Ron Pike
a year ago
Great repair shop! We've been bringing our Toyota truck here for more than 10 years and wouldn't go anywhere else. John is a great mechanic and is efficient and fair.

  Jack Sheet
3 years ago
I was referred to this shop. When I came in, I did notice that Mr Harrington seemed to be having a bad day - I tried to appreciate that, before I even asked my questions.... maybe he needed to go take care of that but he didn't assure me of anything. I asked if he had "a minute" he said "just the one" - Now I am giving the really short version - that said, he did not answer any one of my 3 three questions (which took about 5 min) but not surprisingly, willing to charge me $100 to look at it in a week (which I already explained - I had previously done with a diff company, without resolution) Then I asked if he could at least take a look at what I was seeing on my compressor, "no" was his answer. - it was his opportunity to interact with me for the 1st time and I very seldom give $100 to people that won't have a conversation with me. I was sensitive and respectful but after 7 minutes - it seemed like me just standing there, was rude of me - does that seem wrong, to anyone else? Thanked for his time and left. When you have customers, you can't afford to "charge" them with your problems. Probably not good to do that even if you DON'T have a business.

  Tim Johnson
9 years ago
I have been one of John Harrington's Automotive clients for over 10 years.He is a straight up and honest gentleman.His shop is first rate. He takes pride in his workI recommend him to all!He has serviced several autos for me including;1993 Trek 4 cylinder Diesel Motor-home1990 Ford Expedition1995 Ford Expedition1990 Ford Aerostar Van1990 Toyota Camry1998 Suzuki Samurai Tin-Top1997 Dodge Caravan...my friends 1994 Ford Diesel F-250 Crew cab.Tim Johnson

  Phil Ebiner
6 years ago
PLEASE READ BEFORE taking any of your cars to John Harrington Automotive.UPDATE as of MAY 2017. John refunded the cost of the radiator ( ~$230 - not the entire cost of the service) after Mitsubishi fixed our radiator. While we appreciate this, the entire process and way we were initially treated was unacceptable. Read the rest of my review to hear the saga.I had heard that John was an honest, fair, and reliable mechanic. Our recent experience (or better yet, saga) left a very bad taste in our mouth due to John and his team not properly fixing our car's radiator because he put the wrong one in, and forcing us to pay $570 for the wrong one that leaves us with a car that is now worth nothing because it can't pass a smog test due to his mistake.I understand that mechanics don't know everything, and that once they start working on a car, other problems might occur. But John didn't take responsibility for putting the wrong radiator in our car. And he didn't offer to put the right radiator in the car, without charging us for both!Here is what happened...Our radiator was leaking coolant, so we took it in to John to have it checked out. He said we needed to replace the radiator and hoses. Fine, we've gotta do what we've gotta do.After replacing the radiator, he calls back and says the radiator he put in is not the right one for our car. Not only is it not the right one, but because it is not the right one, our car won't pass a smog test because of the radiator he installed due to it needing to be a California emissions reducing radiator. He called the Mitsubishi dealer to see when the right radiator could be ordered. He said it was back-ordered until October.I called multiple dealers and the corporate office of Mitsubishi to find out when we could get a new radiator that is the right one for our car. They said by the end of April.We even had a connection with Mitsubishi who said we could order the radiator ourself and pick it up from a corporate office, and not have to use a dealer. I thought - great, we'll order the right radiator and take it to John to have it installed.I ask John if that's fine. He says he can replace the incorrect radiator with the correct one, but he has to charge us for the wrong one too. He said 'it's already installed, and I can't take it off or return it.'I understand that you can't just return it. But it was your mistake that you put on the wrong radiator without verifying the correct part number - which was easily found online or in the owner's manual.He told us we should 'play hardball' with Mitsubishi and make them pay for a new radiator. WHAT?! It was your mistake! You ordered the wrong one. Why are you trying to pass the blame on something you could have prevented from happening, and something that you could've fixed if you let us get the new one for you.So we're left having to pay over $500 for a radiator that isn't the right one. We also will have to purchase the right radiator and have it installed if we want our car to pass a smog test - which is required by law. So, yes, we'll have to do that.As of now, our car that should last another 5-10+ years is worthless because it can't pass a smog test. We can't ever sell the car because it won't pass a smog test. And this is all because John put the wrong radiator in our car.All I asked was that John realize that he made a mistake by putting in the wrong radiator. I don't mind paying for the right one. I don't mind paying for the labor to put it in. I just don't feel it was fair that we have to pay for his mistake on top of the fix. We should only have to pay for what we came in to John Harrington Automotive for - to fix our radiator (which we assumed would be done with the right one).The saga continues...Unfortunately, we won't be back at John Harrington Automotive, and I'd be careful about bringing any of your vehicles to him too.

  Mallory Justice
2 years ago
If I could give a 10 star rating I would. John Harrington is the best and most honest mechanic myself and my family has ever used I've taken my van in there twice now thinking something might be wrong and twice now nothing has been wrong with it and both times he didn't charge me, that's pretty rare now a days I can't say enough good things about him absolutely amazing.

  wendy lewis
5 years ago
John has been our "GO-TO" mechanic for almost 20 years now when serious mechanical issues come up!! We trust him implicitly and know that his diagnostics & repairs will be done correctly and with true expertise!! John Harrington "IS" the standard bearer for honest, expert and reliable automotive repair!!! A rare combination for most repair shops.

  Jim Lloyd (AudioMaverickcom)
2 years ago
I didn't realize Carl Icahn split up Pep Boys at the beginning of 2021, and sold it in two parts... The auto repair & parts divisions. I pulled in to get a car battery, but could only buy a Champion battery that was slightly underrated for my vehicle, and have them install it for me. The building was cleared out of parts aisles. Ended up going elsewhere.

  Mark Griffin
6 years ago
I think I've used John for 20 years now and have referred lots of people to him because of his honesty, quality work and fair prices. When I hear friends mention car problems, I tell them "I've got a guy...", and that Guy is John.

  Kathleen Abbott
2 years ago
He took the tires and rims off my mother toyota solara and put old tires and skratched up rim that looked simular on also replaced a good knob with a broken one on ac control. He took advantage of my 80 yr old momService: Oil changeService: Oil change

  J Luciano Valuvi
6 months ago
Honest and easy to work with. I would have sent my own mother to him.

  Rich C
a year ago
The most honest mechanic I've ever met and damn good at what he does. Will be a tragic day when I eventually have to find someone else. Hopefully that's a long time away

  marsha legolvan
5 years ago
John Harrington is the most HONEST mechanic I have ever been to and I've been driving for 50 years.. I would have to question anyone that has bad things to say... I won't take my car anywhere else and I do recommend him to anyone that say's they need a mechanic!!!!

  robert newton
5 months ago
A shop that is hard to find, but a great place to go if you own a classic car!

  Daniel Flanders
a year ago
John has always provided top notch service. He is an outstanding mechanic, and truly honest.

  Jess Ica
4 years ago
Cheapest place we found for excellent work done, we travel an hour (plus traffic) to take all our cars here. And we will definitely return if we need any other work done. Thanks!!

  Ron D'Alessandro
3 years ago
Reasonably Priced and was very thorough with my car. He came highly recommended from Reatta Car Group. I really appreciate his help.

  Marla Freed
4 years ago
Battery died. Jump started it. Went to John's, he checked it, 20 minutes later I was on my way with new battery. Very happy and grateful

  Stephen Reese
5 years ago
Needed a brake job and John got done after little notice. I didn't expect that he'd get it done the same day. Fantastic job!

  Donna Lesh
2 years ago
Great shop. Great work. Fair prices. Thanks John!!

  Captain Barbossa
7 years ago
John is the best Mechanic ever and you can not find a more honest man.

  adam I
3 years ago
Honest, fair, and great mechanic. John is a quality guy.

  Ric Sandoval
4 years ago
A good mechanic I trust with my cars. Not open on Saturdays.

  Maureen Hickey
a year ago
Does excellent work and is absolutely delightful!

  ghost guts
4 years ago
Got my old Bronco rolling again. Very fair price, blew my mind!

  David Urrea
4 years ago
Best Auto repair shop in the 3 counties

  Donald Schroeder
3 years ago
Excellent service at a fare price.

  esau ramos
2 years ago
Very honest and knowledgeable.

  Joseph Bonsangue
a year ago
Great service