Hello Mazda of San Diego Service & Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Joyce Xu
a year ago
Had my first service on my Miata here a week and a half ago. I was happy that no extra services were pushed on me, and that the waiting area had comfortable seats, coffee, and fast Wifi.I was asked if I wanted my car taken through the wash after the service, which I declined because I was planning on washing it myself later. Unfortunately they took it through anyways, so I have some fine scratches and swirl marks on my paint now which is a bit of a bummer.Services: Vehicle Inspection, Oil change

  JoeH619
a year ago
Jade Adams was awesome as usual. She helped me out when John Hine was still around. Will definitely get all service work done here even though I live in Chula Vista!

  Max Cady
2 years ago
I almost never leave a bad review, but I really don't like or trust this place. For one, even though I'm talking to a human, I always feel like I'm talking to a machine whengo here. Second lI'm not convinced they do good work. I got new tires and had to come back because they weren't properly aligned. also had a master technician inspect my windshield wiper fluid line told me there was no problem. Then after 4 squirts it's out of fluid again and don't come back for three months and they tell me the inspection is out of warranty. If you're going to be a robot, at least be a reliable one.

  Toshiko C.
3 years ago
I've moved out of San Diego a few years ago and since then been using the new neighborhood's Mazda dealer's service shop but the difference in the experience is quite huge.... I miss John Hine Mazda San Diego so badly.... I've used quite a range of dealer-owned repair shops in the past for other cars, not just Mazda's but also Subaru's, Ford's, Jeep's, Nissan's, and Toyota's but I just keep getting so disappointed with all of them and keep wishing if they were John Hine Mazda.....John Hine Mazda offers you such a significant level of confidence and peace of mind when it comes to Mazda repairs. They never do any of those annoying upselling either. You've probably been told so many times (like I have) that getting your car serviced at a dealer costs you so much more than getting it done at private repair shops but not with John Hine Mazda. In fact, quite often their pricing is more reasonable than other repair shops. Ah and not to mention, the customer service is superb too.They are simply the best!!!!

  Arinze
3 years ago
Would definitely recommend asking for Brian Orris as your service advisor if you stop by John Hine. He goes above and beyond to make sure your car gets the services it needs.

  Jay Enmanuel
3 years ago
This dealer takes care of you! Every time I take my car here I feel welcomed. I love it. Thanks for taking care of me and my car!Services: Air & cabin filter replacement, Brakes, Battery, Oil changeServices: Air & cabin filter replacement, Brakes, Battery, Oil change

  Michelle Vazquez
3 years ago
Very helpful and very courteous. The loaner vehicles are so nice. And Rob and Moises are awesome thank you for all your help

  Jerry Antoine
3 years ago
The Staff does a very good job of accommodating every customers needs. Very honest and ethical.

  i Perez
a year ago
Diego Garcia is the best sales rep ever..helpfull knowledgeable thanks

  Bill Easter
9 months ago
Jade Adams is wonderful

  Deawaika Dolo
a year ago
Awesome Experience. I bought a car

  Eddie Paulsen
2 years ago
Took way too long to fix my car and I had to call everyday to get status on my car

  Jeffrey Adams
a year ago
Jade in the service dept is fantastic!

  M J
2 years ago
Excellent customer service and workmanship!

  William Perez
3 years ago
Friendly and thorough service department.

  Dean Sass
3 years ago
Always friendly and attentive!

  andrea Vallejo
3 years ago
Great customer service

  Nikolay Krastev
3 years ago
Professional service

  curt peterson
2 years ago
Outstanding

  Mari Luna
a year ago
Very bad service, they contacted me with a person who does not speak Spanish and did not understand anything, I called again and another person answered, I told him what I needed, they were some very well-known spare parts and he said he did not know and he hung up on me, and it was better PQ They were 400 percent more expensive than in the Mexican agency