Pick Your Part - San Bernardino

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Liluye Flores
5 months ago
I ve been a customer here for years and I ve never had an issue till now. Some of the employees are real jerks and add the warranty without asking or informing you. I had one employee appear out of nowhere as I was reaching the counter to let the cashier know what parts I had. As if I didn t already put them on the counter, dude had a major attitude. He didn t do any of that to any of the male counterparts there but came towards me as I went to the lines being the only female. It didn t intimidate me but it was annoying cuz dude was a major douche with his stank attitude.Either way I still got the fender & owners manual for my 2015 Corolla. It sits well for my 209 paint code.

  Charles Winters
a month ago
The absolute worst place I went to buy a spare tire with rim they wanted to charge me $38 for the tire saying the tire is separate cost what a scam I could have went down the street for less and not had to pull the part. $33 for rim $38 for the tire plus $10 admission for me and my wife $81 what a ripoff. Save yourself a trip seen many people complaining terrible. They also did try and sell me a warranty for a spare tire luckily I asked or would have been scammed worse

  Boredom NeverOver
2 years ago
For anyone who is a car enthusiast like I am, this place is like a candy shop for big kids. For anyone who can turn a wrench and wants to save a few bucks vs parts store parts OR grabbing a hard to find part, this place is the place to be. I always enjoy coming here (or any local LKQ for that matter), even if it's just to look around.What I don't like about this particular location is that they're never consistent on what you can and can't bring in. One time I go in shortly after opening with all my tools. I get what I'm looking for but still need to return for more. I make my purchase, get my return admittance ticket, and return. When being checked in the second time, the SAME staff member who checked me in said I couldn't bring in my angle grinder. I explained to him that he checked me in earlier in the day, that he had just checked me out (tool bag inspection) not even 10 minutes earlier and provided me my return admittance ticket, and that on the return admittance he wouldn't let me take in my angle grinder.Customer tool policy needs to be consistent and clearly visible. This isn't visible anywhere.

  Alfjeezy
4 months ago
These guys are definitely not the same as before. They lack basic people skills and are often rude with paying customers. It's more often than not, a hassle to go down to this place without some unpleasant experience. I try to avoid going if I can. I hope they can up their game cause now they're charging 5$ to go in.

  Alfredo Martinez
4 months ago
The employees who work in charge are terrible to serve customers, they are not friendly like all businesses !!! Well, you'll apologize for the owners. Many customers have quite high prices compared to other yards. If they could work on that, they want to make a lot of money or that they have a lot of investors, but be smart. I'll raise the prices. No sulosiona. The problem should be reasonable. Adjust their prices because if it's scary, go buy parts or engines and transmissions. Thank you very much for reading the comment

  Kyle Bayne
a month ago
There's no way to get ahold of an actual person to verify inventory via phone. This is the second time I've gone here only to find the cars I were looking for were both crushed and not updated online. Nobody will verify anything until after they've gotten your $5 entry fee, which of course they won't refund. It's one thing to go to a junkyard and find a car that's picked over but to not even have the car? Twice? Never again, enjoy my $10 you stole.

  Dr. Maximus
11 months ago
This place would charge you for the air you breath inside their yard if they could.Prices are absolutely insane for a pick n pull yard. You basically drive an hour, and spend all day in the hot weltering sun pulling a transmission, just to have some sales guy nickel and dime you for every nut and bolt.Really make 0 sense to go here. You don t save any money getting parts yourself, you typically pay more, and you get to waste your entire day.

  Di Gomez
a month ago
Repairing your car is not cheap anymore or diy, if I need a head,block or ladder frame, they want to charge you for the whole engine price no less than $400 ridiculous. Pick apart it's not cheap nor lets you pick the parts you need.

  Daniel Castaldo
9 months ago
--BUYER BEWARE--They charge too much to be asking to pull your own parts. Only worth it if you need an emgine or trans.Wants to charge 120.00 for 4 electrical pigtails and a seat if seat switches.They charge the "optional" guarantee fee automatically without asking or saying anything.They harass customers and tear apart peoples tool boxes on the way out.First and Last time using pick a part !Don't do it. I advise to buy new for smaller parts.

  John Perez
6 months ago
I been going here for years. This place use to be good, now they are rude expensive and without warning they charge you for warranty on everything even the dust on the part. One's your transaction has gone through even with paying cash they refuse to refund you for warranty you never wanted. The idiot that check me out and pull all my tools out of my bucket forgot to put two of my parts back in and I pay for them. Very dissatisfied I order on line use or new is cheaper. Sad I used to like going to this place I wish I can do -5 stars.

  Brian Santiago
4 months ago
Do not go to this location, the tatted Latino jose checking the parts at the register is price gouging everything you have. You're better off ordering the parts new or on ebay. I had a cam shaft housing with ONE sensor as one sensor comes with one plug., engine (j30a1 has one sensor PER camshaft as listend on the helms manual from honda.. but because the sensor has 2 wires coming out of it and 2 nodes for detecting the cam position (left side of cam gear and right side of cam gear..as a variety of sensors in many engines do) he put it in the computer as two sensors and said "this is how we do things around here" un professional and unknowledgable if you ask me. In my many years of mechanical experience ordering one sensor comes with one plug which is considered to be ONE UNIT regardless of how many detection nodes/magnets they have.. he might as well start charging for the hundreds of sensors coming out of the ecu/computer since it has so many wires and sensor detections inside of it.. Unbelievable. Is he getting paid per sale or what??I Immediately rejected the part and ordered it on ebay for nearly 1/3rd of the price

  Michael Patrick Robert Kiebler
5 months ago
They would have got 5 stars accept the employee way over charged me for the tailight it says 25.88 online.. they charged me 60 dollars for another 35 I could have bought a brand new one and they were rude about it when I called them with the picture

  Maribel Cano
6 months ago
Worst customer service. Everyone was super rude and they just add the warranty without even ask you. When I mentioned to the manager she said they are trained to do so. That they have a sign that says you need to opt out but the cashier makes it seem like it comes with it. In other words it s a rip off and it should be illegal for them to do this. Every time I go somewhere they ask you first if you want to include the warranty and they tell you the price.

  Rosita Miamor
6 months ago
Yep as SOON as you walk up, I MEAN as SOON as you WALK up to the CASHIER let them KNOW that you DON'T WANT the GUARANTEED WARRANTY!! If you DON'T tell them THEY'RE going to TAG on more charges.. SOMETHING I had to LEARN the HARD way. So yes there's GOING to be a CORE charge for some of the PARTS. COMPLETELY up to YOU if you TAKE it back... The NICKEL-AND-DIME it's like you got to be TRICKY if you don't want to PAY for the full price... IT WAS MY FIRST TIME THERE BUT YOU KNOW, I learned some things. Try to get there as early as possible because if you're there near the time they're closing they will not tell you oh it's about it's about time you should stop already because we're going to be closing and they will turn off all the cashiers so no one's going to be able to help you out if you just you know they will not let you know they're closing the cash registers... So I had to have this gave me a break and let me hide my goods till the next morning. Anyways good luck wait wait wait wait wait I got to say I got to say I had fun yes it was dead of Summer and I was sweating buckets but I had fun.. it's much cooler now I'll be going back.

  Gary Pietryk
a year ago
Would have been 5 stars but they added a warranty ($20) without asking if I wanted one. I told them I didn't want a warranty after noticing it on my receipt, and they said I should've said so before they charged my card... even though I didn't know I was being charged for a warranty in the first place... I got got, lesson learned! MAKE SURE YOU SAY "I DON'T WANT A WARRANTY" BEFORE PAYING. Also look up the vehicles ahead of time so you know where to find them in the lot. Will still prob be back.

  Metatron Black
a month ago
I'm giving it a low score because I don't drive or have a car. But from what I here it's a great place

  phillip taylor
5 months ago
PICK A PART IS NOTHING BUT ONE BIG RIP OFF CORPRATE GREED PRICES ARE JUST TOO HIGH FOR JUNK YOU HAVE TO PULL YOURSELF THAT PULL AND SAVE IS A FALSE ADVERTISEMENT YOUR BETTER OF GOING STRAIGHT TO YOUR LOCAL DISMANTLER STOP SPENDING YOUR HARD EARN MONEY AT THESE PLACES THEY HAVE NO LOVE OR LOYALTY FOR THERE CUSTOMERS LETS DO OUR BEST TO PUT THEM OUT OF BUISNESS THEY JUST RAISED THERE ENTRY FEE TO 5 DOLLARS STAY AWAY FROM THIS PLACE

  Pepe Duarte Jurado
4 years ago
Lots of cars but not enough VW, low inventory, very far away from the city up on the dusty dessert , good selection on Japanese cars and domestic , very easy to find the lines and sections all cars have a number

  Omar P (Acuradriver)
7 months ago
Not sure why they don't Honor online pricing. First they were charging me for the wrong part, a transmission solenoid, I was actually buying camshaft sensors.2 Cam Angle sensors (16.33+tax each) plus 2 pig tails(6.49 + tax each) these are online pricing That's about 45.64+ tax my math. The cashier said $100 something. I said no warranty he said $80 something. I said no thank you.The solenoids are $79.99 + tax new. What a waste of my time.

  Jacob K
7 months ago
Overall horrible experience. They treat their customers very poorly, overwhelmingly bad demeanor and attitude, like one's in prison or something. The whole energy from the employees is so bad, you can tell they all hate their jobs and most likely don't want to be there. The black guy with golden earrings has a really bad attitude and lacks proper communication skills...you can tell that's the highest job/career he's ever had. Don't take things so seriously buddy...you might get a heart attack. Otherwise prices are unrealistically and unreasonably high considering they are used and one has to pull them out on their own in this 110 degree heat. The only way to win is not to play, I would recommend everyone to stop shopping here until they actually reconsider improving their business strategies. I have not one good thing to say about this place. Not One!

  Maelina Gibson
4 years ago
I have never been to any Pick-A-Part. When I got to the San Bernardino location and let them know this bit of info and they were really helpful! I will definitely go back for whatever I need! Thanks guys! I found what I needed quickly, because of their number system, and was out of there! They had a huge fan, which was really helpful because it was crazy hot so early in the morning!

  JoAnn Hughes
5 months ago
Just left this yard nobody in the yard more employees than customers this is what happens when you keep raising your prices thinking people don't have other options hope you're business continues to go down on the regular as people see that you don't care about your customers CORPRATE GREED Hope it puts you out of business

  Roland Baranov
8 months ago
Lately this place sucks, prices went up through the roof, not only that but they charge you for every little thing. Need a starter, be ready to pay for the solenoid. Need a manual transmission, be prepared to pay for the stick shift, clutch actuator, fork and push bearing. $11 for a small electric relay, not only that but they have a security guard with a metal detector in case a bolt or a nut fell in your pocket. Entrance is $3 must be for the soap and water you use washing your hands. Think twice before going.

  THE PARTS GUY
5 months ago
Wow this place is the worst yard that lkq has in Southern California I been to them all this year and out of state hands down the the worst. They tried to charge me for parts that I did not have ..

  Alberto Lucas
3 months ago
!!! NOW. $5 DOLLARS FOR ENTRY !!! BUT JUST LET IT KNOW WHAT TYPE OF CAR YOU'RE LOOKING FOR !!! THEY GOING TO GIVE YOU THE LIST IF THEY HAVE ONE OR MORE !!! AND CAN ASK IF THEY HAVE ANY OTHER AT THE OTHER LOCATION. !!!!

  Juan Rodriguez
2 years ago
I have managed to find the parts i need when i need them at this location. Check out lines are ok.

  Randy Gamez
4 years ago
Went in to get some tires for my car and I noticed that 95 % of the cars didn't have tires. A few of us customers were wandering around looking for tirea and we started talking about this group of people hoarding all the good tires and using a machine to take them off. This is not fair! You are letting a business come in and take all the tires??? We go to LKQ to save money because those businesses sell us the same tires for $30 each. That's robbery! It's not fair that we pay our entrance fee to have access to those deals and you let them go in there and cheat us out of tires.

  Mike B
4 months ago
$5 JUST TO ENTER NOW. Parts are overpriced but staff is friendly

  NICOLE ALBASHA QUEEN OF HEAVEN!
10 months ago
Avoid this place like the plague they are outright liars and scam artist. My boyfriend and I was given a quote for our car of 532.00 we specifically told them about the damage to the front end of the car that it had front end damage and right fender damage when the tow guy came to pick up the car he said that front end damage was not noted and offered us 380.00 we were livid and we were lied to. They lie to people run from this company then when I called to speak with a supervisor and confronted them on this we waited over 45 minutes to talk to someone noone came on the line and the tow driver left. Stay away don't deal with these lying scam artist!

  Carlos Martinez
a year ago
Best prices for your junk vehicle!. Maria & Sabrina are always ready to assist you.