Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Patricia Garcia
6 months ago
This so called auto shop doesn t know what they are doing! They are unprofessional and are NOT reliable mechanics!!! With my daughters consent (since she is stressing out for their incompetence) I have called the shop several times to speak to the owner and demand they refund my daughter almost $500.00 dollars, every time the owner wasn t available. My daughter took her car in since it was experiencing coolant leaking under her car. She took it in 3 times since her car was still leaking first they said it was a faulty piece they put in. The second time they supposedly fix the problem, the car had an even bigger leak. The 3rd (see photo below) time it began leaking instead of wasting her money and time she took it to a real auto mechanic shop where they diagnosed the problem. I advise anyone who thinks about taking their car in for repair take it from me don t!!!
Joshua Linares
10 months ago
Extremely unprofessional con artists. I got my car back after over 3 months. Lied to me and insurance company endlessly and never even finished repairing my car but got insurance to pay them anyway. I highly recommend looking elsewhere if you want your car to be looked after. I will have to pay out of pocket to repair damage that these "mechanics" have left on my car as well as finish the job they couldn't.
Jose Ramirez
a year ago
These guys had my vehicle for over 2 months. I brought a GM vehicle. The parts for this car could be found literally everywhere. It s an American classic company. These liars and deceivers lied to the insurance company, made us pay 6 thousand dollars, for a front bumper damage. Unless you know these liars, expect them to have your car for months. You have a broken side mirror. Take it literally anywhere else, they will lie to try and keep your vehicle their. In my case they lied to the insurance how long this job would take. That s why they did an estimate of 6 thousand dollars. These guys received numerous parts, and sent them back. Why you ask ? Because they already had a time period they lied to the insurance about when the vehicle would be ready. I called one day and they legitimately told me, we sent back your parts because we didn t like the way they looked.Services: Painting, Auto engine diagnostic, Body & Trim
Tania Cruz
6 days ago
The worst body shop in Monterey county.
Crystal Lamar
3 years ago
The guy's there are friendly, however the service in regards to fixing my car was not what I expected at all.They took longer than expected to fix my car I kept having to take my car bk to them every little while because something else would pop up wrong with my problem after they said it was fixed?. Still till this day my car never drove the same still have suspension issues with my car.My insurance paid for it,however I believe they could have done a better job for the amount they got from my insurance + my deductible. When I went back to tell them that my car still didn't drive as before, they told me I would have to contact my insurance all over again to make another claim. I personally wouldn't take any of my cars there again sorry that's just my choice an opinion . You never know they might do a better job on yours?? That was just my experience with them.Service: Steering & suspension repair
Robert Souza
3 years ago
Extremely unprofessional, I talked to a guy named Mark who at first was very friendly, I asked if he would help me with my car an 09 mustang rear quarter panel replacement. I told him it was out of pocket and was willing to pay. After I had showed him the pictures of my car he wanted nothing to do with me. Instead of telling me "it was too much work" or "it was beyond his capabilities" or giving me a fair price he decided to inflate the price without even thinking to something that would be undesirable.. he quoted me $5,000 for a rear quarter replacement.. I asked him what if I bought the rear quarter panel he told me you would still be $4,500.. he was looking for any excuse to hang up and I was willing to work with him.. extremely rude and unprofessional..Service: Body & Trim
Rowan Darko
4 years ago
Full disclosure I received no actual automotive service work here. I went in to inquire about their level of smog check certificate because mine had to be STAR certified. They re not, but the guy was really nice and even looked up the address of one he knew of and wrote it down for me. Great level of service from just that small interaction
son nguyen
3 years ago
I definitely recommend S&M Auto Body & Repair. This business provided friendly service, high quality work, and at an affordable price. I received three estimates before making my decision; therefore, I know the business offers a good price for their work. My point of contact was Mark.Service: PaintingService: Painting
Russell Wilcox
6 years ago
Before I sold my car, I took it in to have some items repaired and the car detailed. The work was done promptly and under the original estimate. In fact the interior of the 4.5 year old car was so good, I advertised the interior as "like new" and the outside beautiful also. Ask to look at some of the amazing classic cars they normally work on!
Michael Schrello
7 years ago
Brought my brand new Jeep in with 2 huge dents on the hood and side fender, thought I was for sure going to need to replace the hood with the dent I had. The guys were able to knock those dents out without replacing the hood and it looked like I had a brand new vehicle. I can't say enough how great of a job was done on my vehicle at a great price too! Highly Reccomend!
Lilly
2 years ago
This place is awesome. They did a great job on my car. All the employees are respectful. Sergio the owner is very nice, honest and respectful I totally recommend this place
Billabong Humperdinkle
3 years ago
Great place. Great prices. Mark. The store mgr. really understands what he is talking about and for getting best for me and for them. Everybody wins with S&M so ask for Mark, tell him Clay sent you.
Lupita Alonzo
3 years ago
I took my car so I can get an estimate. A guy took pictures and was supposed to call me back the next day , its been a week haven't heard from him..I found another shop that took care of me right away
Geri Aiello
6 months ago
Took the time & patience.Fast& Friendly service.Services: Electrical, Body & TrimServices: Electrical, Body & Trim
Carlos ramirez
2 years ago
I came in got my lifts diagnosed as breaking, so paided 3k and up to get a new used motor and they replaced it, once I left out of town check engine light comes back on I let them know they say come in, once I let them know I ll be going they tell me they mechanic retired and can t fix my car so I wouldn t go since they can t service engines I just needed a sensor placed back in that they never added and told me they call me once they get somebody it s been since October wouldn t go until they got someone to fix carsService: Auto engine diagnostic
Laetitia Casares
4 years ago
Completed my diagnostic gave me a quote but never had the time to do the job. Never called me back, now I feel like I was red my time with them and have to start over somewhere else.
Joseph Navarro
7 years ago
Awesome service took my truck in for an estimate got everything and more than expected...great job guys!!!
Tina Snow
5 years ago
I like the way they helped me they did a great job on my truck I would let all my friends know about there work
skateryah
4 years ago
Super quick! Reliable and awesome staff. I literally came in and left 15 min later with everything I needed done.
Daniel Lucio
3 years ago
Really cool people and did a hell of a job. They installed a wing for me and did an excellent job for me.
Steven Moreno
3 years ago
Took a bit longer than scheduled but got the job done well highly recommend
Aladdin Winchester
7 years ago
Friendly patient service from "Dr Phil" getting my 1985 VW Vanagon to pass smog.
Peter Brown
6 years ago
Bad experience wouldn't recommend they took longer than expected on my truck and it was my work truck so I ended up losing money
Russell Gietzen
6 years ago
Workers are great everyone nice and super helpful,
Bobs Bbb
4 years ago
What a great experience, thank you Marc
Chris Bell
2 years ago
love these people !
miguel de la vara
a year ago
Great