Dick Adams Automotive

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Riley Anderson
2 years ago
When I picked up my vehicle, it seemed to run even worse than before. The time estimate was completely off! I told them to work on a specific part of the car and they insisted to do more! How are you going to do that to a customer when they are the ones paying for the service. This shop is a scam. If you go here good luck, better chance fixing your car yourself!Services: Steering & suspension repair, General repairs & maintenance, Wheel alignment, Brakes

  Mary Santiago
7 years ago
Yesterday I was in need of a smog check for my car and decided to go to this establishment since it was close by. The woman at the register was nice and professional, so I initially thought it was going to be a pleasant experience. Unfortunately, that was not the case. What was supposed to be a routine smog check turned into a stress-filled experience quickly. After waiting for over 30 minutes for the results of the test, the owner came to me at the last minute to tell me there were issues with my car, and that it didn't pass the smog check. He told me that that there were cracks on one of my car's pipes, which he said was going to run up to $500+ dollars to replace. He then told me he wanted to leave my car there to get it fixed, but I told him I wasn't comfortable with that. Also, when I was leaving the shop, I could see that he was staring at me while I was driving off. I was immediately suspicious of the information he was telling me, so I decided to go to a different car shop to get a second opinion. It turned out that there were no issues at all with my pipes and my car passed the different smog check with flying colors. The owner here tried to take advantage of a poor disabled woman for what little money she had. I would recommend anyone considering getting their car fixed to NOT go here for anything whatsoever. They may have taken $50 dollars from me, but that's the last thing they'll ever get from me. I just wanted to put this on the website so that other people could see what this place is doing to low-income people.

  Charles Gilbride
7 years ago
I never post reviews but am motivated to do so for this business. I was in for a repair on my SUV. The manager Reubin is a good guy and handling a ton at one time, however his boss is a complete a-hole.I was waiting to hear back on the status of my car and what it would cost and a young woman answered my call but never got back to me when she said she would. I had to keep calling and she and others continued to promise to call back but never did. Finally the owner, who I saw in person when I dropped the car off, answered the phone. I explained how many times I called and my experience and that I just wanted an answer. Mind you this was two days to get me a quote on a repair. He proceeded to tell me "I have 90 cars on my lot"(which he didn't) and 'that they were really busy.' He then abruptly told me "you know what just come get your car", in a nasty tone and attitude.When I was in the shop he was being very unprofessional and loudly making a scene on the phone about personal issues so everyone could hear.When I got my car they said it would be $1500 to fix it. I went to another mechanic and it was fixed FOR FREE, it was so small of a thing!Never go here to get your car fixed.

  Savannah Jones
11 years ago
Superb service, above the call of duty! This is an honest shop!! We were stranded in Salinas with an overheated engine, but felt so relieved once we arrived at this shop! Jimmie and Matt were wonderful. They lent us one of their own vehicles while our car was getting worked on. Afterwards, they explained exactly what was done and why. They even provided the broken parts in a box! My only wish is that they were located in San Jose! Salinas is lucky to have such a fine, reliable, friendly, honest shop to repair your car!

  Jorge Artiaga
6 years ago
We went to get new tires but their balance was off. I asked them to check my breaks they bled my break line and left the brake fluid tank empty. I was driving home and my check break light turned on I bought fluid from Auto zone to avoid dealing with them again. I'm know checking my breaks now and they are very worn out and needed to be replaced 6 months ago when I took my car in to get serviced. I will never return to their business.

  Travis Holder
11 years ago
Matt Beck took care of me. My tires on my Dodge Intrepid needed to be replaced. I knew that Matt was the only guy in town when I heard he was offerring one hell of a deal. Matt gave me a $100 discount on 4 Michelin tires. On top of that, I used a $70 rebate from Dick Adams Auto website, saving a me total of $170. Wow!!Thanks Again Matt,Travis

  Frankie Torrez
a year ago
Lost over three grand they did a full inspection and couldn t tell me the truck was over heated and I waisted so much money on parts I didn t even need at all the they told me the engine had to be replaced after wards never coming backService: General repairs & maintenanceService: General repairs & maintenance

  Jason Lefler
7 years ago
The best shop in the area. They are honest trust worthy and respectful. The only shop that will ever work on my cars again. Outstanding.

  Tlm Franklin
5 years ago
Looking for fair and honest work dont go there i had cat converters repaced by them 3 yrs ago 1600 dollors 3100 miles later i take my suburban in to get smogged they tell me it wont pass i need cat converters and sensors it cost me 150 dollors for that diagnosis they did no work on it and had it for 2 weeks feeling a bit ripped off went to a referee it cost me 8.25 didnt need converters or sensors it passed smog just fine.my advise to all the loyal customers who think you are getting honest work get a second opinion they are not honest.

  Ruben Rosas
3 years ago
I just got a diagnosis it came out to 150 the original work would of costed me 1,200 luckily i decided not to get the work done when I went home i disconnected a wire and reconnected it it worked fine so I saved myself 1,200

  adrian negrete
4 years ago
Good service had my car back on the road pretty quickly, a bit on the expensive side but ur getting your money's worth.

  Leonardo Ramirez
a year ago
fast and clean service very good help from ruben it is worth what you pay

  Wayne Belk
8 years ago
Ruben is a very eager-to-get-the-job-done guy and I highly recommend them! Great customer service and work!

  C Ajar
a year ago
Just awesome, straight up service. Their business is suffering like everyone else's short staffed. Still grest customer service.

  Mary L Moorer
3 years ago
Does not offer smog testing for rv. Employees were very nice and professional.

  Robert Fernandez
5 years ago
They've always done a great job for me. Honest and careful. Repeat customer.

  B Irons
3 years ago
Good people you can trust. Been a customer for 23 years.

  Pat Wrightman
2 years ago
Attention to detail and awesome professionalism! Ten stars for customer service.

  javier rodriguez
4 years ago
Great service, friendly staff

  Erik Navar
3 years ago
Great people thanks guys

  Nisssa Wong
a year ago
Very good service guaranteed jobs I recommend itMuy buena atenci�n trabajos garantizados lo recomiendo