O'Reilly Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Cameron Conway
a month ago
Only A holes work here. Worker with the long hair must want this place to burn.I wanted to buy one $8 thing and dude couldn t ring me up before doing an install for a lady that would take 10 minutes (they closed in 10 minutes). Very intentional and I suggest bringing your business elsewhere

  Gracie
5 months ago
The manager at the store Steven was super helpful and knowledgeable. However, I noticed one employee who seemed disengaged, sitting in the back on his phone. Overall, great service from the manager!

  dave Foss
a month ago
I've never had a problem getting the correct parts, some vehicle items and tools are overpriced but I don't get those items from there.

  Michelle Ensey
3 months ago
They have always been so helpful in helping me replace batteries and headlights. thank you O'Reilly.!

  cayce lyntin
10 months ago
I have been to this business on several occasions and I've never been disappointed. Staff is cool and parts are plentiful. I purchased a battery and it was still under warranty, so I took it back. They tested it and issued me a replacement battery, even took it out to the car and placed it in the trunk. Thanks O'Reilly Auto Parts for great customer service and warranty coverage.

  Dacree smith
3 months ago
Good people. Very helpful and over all good service

  Steve Travis
a year ago
Very friendly knowledgeable and helpful staff. Treat you like you're their best friend if you show a little gratitude and friendliness. Even my mechanic buys their parts here and boasts about them. Lots of tech knowledge too, some have dealer experience or similar. Love this place

  A
2 years ago
I love this place! I don't go there often but when I do I always get the best service and the employees always goes the extra mile to help me! I went in last year for a new mirror and they were able to order it in a couple days and they also put it on for me and disposed of the old one with no charge. Two days ago I went in for new wipers and the guy working (maybe the same guy who helped with my mirror, I'm not sure) gave me a great recommendation, helped me find the right sizes and showed me how to replace them. I will always go to O'Reilly for my auto parts for the above and beyond service and for not making me feel dumb for not knowing much about cars

  Steffani Lane
9 months ago
The Asst. Manager Josh is AMAZING. Very knowledgeable and an over all great person. I am so glad I stopped in to this shop.

  Robert Spiker
8 months ago
Mostly have things in stock. We use them for a business fleet. Good dicounts and easy to park right out front.

  Gabriele de Fazio
2 years ago
In this store you'll find PEOPLE and not justEMPLOYEES. Thank you so much to the staff and specially to the Manager. They help us to find the best solutions for our problems( oxygen sensor for a '97 car). I would recommend this store above at all of the others. Thank you so much people.

  Bill Horbaly
7 years ago
They work really hard to give you great service. The availability is good too.

  Sabby S
a year ago
I was told they were too busy to ring me up. This after I waited patiently for another employee to finish on the phone. The worst customer service I have ever experienced. At least 5 employees were in the store....and none could ring me up. I walked out without purchasing anything.

  Jill Taylor
3 years ago
The staff at this O'Reillys Auto Parts location is superb!!! As a lady who knows nothing about cars, goi g to places like this can be a bit nerve wracking!! But, the kind and helpful demeanour of Brian and staff put me at ease right away! I highly recommend this store. Thank you so much to Brian and all the gentlemen who assisted me today.

  Jeff Prahl
9 months ago
fast and efficient help finding and getting the right replacement bulbs for my '13 Jetta.

  Rebecca Redding
11 months ago
They never answer the phone so you have to take a chance and drive all the way down there. Other than that they always beat auto zone prices.

  Diego Garcia
2 years ago
Very helpful staff, found the exact part I needed. Helped me right away. I think I was in and out in less than 5 min. It was a way better experience than at another auto store I went to before this place. I am going to head here first from now on.

  Leslie Campbell
6 years ago
A clean and welcoming store, the staff is always friendly and ready to help you! When my car started overheating because of a blown hose the man at the counter helped my husband and gave him some spare hose for free. Never a bad experience!

  Sharon St.George
3 years ago
We had issues with our clutch in our 85 Ford and even though they didnt have the parts we needed, they had gotten them in by 11am the following day. Very helpful and very friendly and gave us great service.

  Kyle K
2 years ago
Glen was very helpful finding the right sparkplugs and wiring for my car. We were in and out in about 5 minutes, and I will be picking up my wiring today. Thank you!

  J P
2 years ago
It's no wonder these people get an average 5-stars, they really deserve it. We had a flat and found out the hard way that this used car did not come with a jack. We didn't know what to do, so we called 211 who phoned o'Reilly's. They sent someone over as soon as they could to try to help. Above and beyond is an understatement.

  elizabeth cartwright
7 years ago
On our way through town the alternator completely stopped working. We just passed O' Reilly and made a u-turn right into the parking lot. The staff, John & Stephanie were extremely helpful and knowledgeable. We had to head up to Reno that night and needed this fixed ASAP. In one hour we had our parts and my husband was able to get us on the road. Thank you staff at O'Reilly you are the best!!!

  Tad Harrison
5 years ago
Bought a part with lifetime warranty. When the part went out, I called about getting the replacement. To my surprise, Jon (manager) told me to bring in my invoice from my mechanic and he would submit it to corporate for reimbursement! Thrilled to know that this company stands behind their product, and takes care of their customers.

  Steve Beck
5 years ago
Stopped in for some wiper blades and floor mats for the pickup I had just purchased. Received good service from the guys working. They have a good selection of parts and accessories.

  Matt Carlson
4 years ago
I have been going here for years I have watched the employees there grow in knowledge as well as in there careers. Jon was a sales associate when I met him and how he is the store manager and to this day I only deal with him and this store. Thank you Orielys for providing that small town feel.

  Oscar Wulff
5 years ago
I hate to leave a bad review on a business based on the bad experience I had with an employee but the worker, Gary really left me with a bad taste in my mouth. From the moment I walked in he was very impolite, didn t greet me, and he made it very clear that he was annoyed to help me. Throughout the transaction I asked Gary a question about the warranty on my battery which he seemed unsure about the answer. Then he proceeded to tell me that I was making HIM UNCOMFORTABLE with my questions. Which makes no sense to me, I mean if he can t answer questions or be polite then why not just have a self checkout? Very unpleasant experience.

  Julian H.
2 years ago
I want to make a shout out to Austin. The nice gentleman went above and beyond to help me out. I was struggling with some safety bolts on my license plate. Austin had a plan and executed it with precision. If I could rate 10/10 I would.

  Sara Jesus
5 years ago
I wanted to buy a universal part, they refused to sell it to me! They were telling me that doesn't work on your car, i told them i know what works on my car what doesn't, I AM A MECHANIC after all , but he started acting like a**ho*s... and i returned everything i bought from them. That's none of their business to force me, not to buy something. He was thinking that doesn't work and he let me know okay, but forcing me not to buy something is b***s

  D
4 years ago
The people here are always welcoming and helpful. They have always gone above and beyond for me as well as friends and family. They don't let people abuse the polices, however if you have a legitimate issue they will do what they can to make it right.

  INeed Money
10 months ago
This place made the check engine light go away with a minimum worry of dollars and stress! Thanks again for saving the day!!