Riverside Honda

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Ruby Silva
a week ago
One of thee most stress free car buying experience ever!! My Sales Rep was Amazing! Shout out to Nana Benson. The entire staff was extremely helpful and professional. I highly recommend Riverside Honda. So happy with my purchase

  Jorge Varela
3 weeks ago
We received excellent service and professional assistance from salesman Ivan, sales manager Anthony and finance officer Richard. They were very attentive with us, they answered all of our questions and they all clarified all of our concerns in regards to the purchase of our new Honda Pilot 2024. If you are looking for a great shopping experience, and you are looking for a good deal on a purchase or lease, you better go to Riverside Honda. These gentlemen are very patient and respectful. They are very knowledgeable and very willing to negotiate with you. My wife Veronica and I will most definitely go back to Riverside Honda to purchase another Honda sometime in the near future. This is the best auto dealership I have ever had the pleasure to do business with. Thank you guys and God bless you all.

  Nicholas Squires
3 weeks ago
I recently had the pleasure of purchasing a new Honda Accord and I must say, Ivan made the entire experience seamless and enjoyable. From the moment I walked into the dealership, Ivan welcomed me with a friendly smile and an open demeanor that immediately put me at ease.What impressed me most was Ivan's clarity in communication. He explained every detail of the purchasing process, answered all my questions with patience, and made sure I fully understood each step before moving forward.Ivan's kindness and genuine interest in helping me find the right car were evident throughout our interactions. He went above and beyond to ensure that I was comfortable, informed, and satisfied with my decision. It's rare to encounter someone so dedicated to providing exceptional service and ensuring customer satisfaction.I would highly recommend Ivan to anyone looking to purchase a vehicle, as his dedication to customer service is truly amazing!

  Carolina Fernandez
3 weeks ago
From the beginning, Ron in sales was amazing. Very professional. He took the time to explain everything. Juan in Financing was equally amazing in he took my challenging situation and helped me with the entire process to see about getting approved. I am super happy with Honda Riverside.

  Linda McClelland
a week ago
Riverside Honda has been my "Go-To" place ever since I bought my first Honda CRV from them in 2017. It was the best and easiest transaction then. When I turned around and decided to trade that one in on a 2019 Honda CRV I wanted the SAME color and accessories as the 2017 (it was the newest color in 2017 and that was SANDSTORM - Beige like) BUT I wanted it to be AWD! They found it with the BIGGER wheels too! I am so happy with this car and Honda Riverside every time I have gone in for routine maintenance or something else they are eager to help me with no hesitation. Just this past week my battery for the keyless fob was going low and I had a visor problem caused by a repair shop who denied they did it. I drove in without an appointment, they took me right away even though they were very busy and I did have to wait my turn. Did not matter. Things got taken care of in a timely matter for a Monday and everything is great again.I will never drive anything but a Honda and if mine lasts as long as my family's has which is a 2004 Pilot in great condition then I will probably stop driving before my car is even close to ending it's run. Thanks again Honda Riverside!!Your Faithful and Thankful Customer, Linda M

  Raeleene Berlanga
3 weeks ago
Andrew Salda�a top tier in sales and getting a deal my husband and I were a 100 % comfortable with. Extremely happy with the service at Honda Riverside.

  Andrea Ellison
a week ago
Honda gets a five star because of Derek in finance, my goodness, he came behind that desk, and help put something that was dragging 0n my car after my car was repaired. He literally got down on the ground and he fix it. No words can express gratitude. On his excellent customer service respect and compassion. He gets 100 stars for that. As far as the secretary that sits behind the desk, her customer service was horrible by her being older you would think she has better customer service etiquette just no compassion Just a Oh well, kind of attitude. The person who is in charge of my car name is Louise I know it starts with an L. I guess it was Friday and it was time to go home but he made sure he handed me my keys cause he was still there I really didn t like the fact that I didn t even get a call that my car was ready. I had to call them twice to get an answer and it wasn t from him. I had to ask another associate in that department. Of course I had a rental car and I didn t want to pay another day as I drove my car off and something was hanging Underneath my car were it was dragging I immediately came back and that s when Derek came and rectify the issue before leaving the lot. And yes my Car definitely still has something dragging. But I definitely would like to give Derek a shout out for helping me. Derek he got down on the ground and even getting his hands oily and dirty to try to help me with the issue thank you Derek from bottom of my heart. Good customer service and compassion and respect is so hard to come by these days. Thank you so much Derek.

  Family Time
3 weeks ago
We were shopping for my daughter for a few days. came down to the dealership it was pouring rainy when we pulled up to the dealer and the Guys did not hesitate to show us the cars around the cars. they even pulled the car into the service drive for us servicedrive just for us to get in and out of the vehicle without getting wet , they were really helpful

  Raquel Aragon
2 weeks ago
Adrian is the best associate at Riverside Honda. He made the purchase easy and less nerve wracking. We love our 2024 Ridgeline.

  Siena Peters
6 days ago
Always satisfied with the work done to my car here. The customer service is top notch. Love how they keep you informed every step of the way. I've never had to go back in for the same problem.... that's big!

  Sandra Arceo
a week ago
Riverside Honda Service Center is incredible. The service was exceptional and promptly delivered. I had the pleasure to have Cesar Garcia as my advisor. He is knowledgeable, informative and helpful. Thank you Cesar Garcia for your excellent customer service.

  Paola Palacios
5 months ago
I originally came here and set my honest expectations & the first few guys that helped me were trying to go over my (budget). I have returned to this dealer about 2-3 different times. On the 4th time I returned I was helped by a gentleman named Anthony.(sales manager) he took the time to hear me out, worked around my budget and we closed the deal on my new 2024 Honda Civic Sport! It literally happened within 1 hour of being there. The other couple of times I d come here I was spending maybe 2-3 hours getting asked the same questions by different people. But Anthony made it happen! I d definitely recommend Riverside Honda to all my friends and family! Thanks again Anthony.

  Aaliyah Robles
3 months ago
Amazing experience at this Honda location! The 5 stars goes to Rick Oviedo who took his time in making sure I got what I wanted! He made this process stress free! He made this experience fun and exciting! Now I have this beautiful car! He also went the extra mile and making sure my car settings were good before I left! Please ask for Rick Oviedo to make your experience so much better!

  Haili Starr
a week ago
Paul Hamilton in service was so great! He really fought to help me get my car covered under warranty! I recommend him as he will make sure everything is taken care of and fast!

  jose pineda
a month ago
Exceptional Service from Anthony at Riverside Honda!I recently had the pleasure of working with Anthony while purchasing a new car, and I must say, the experience exceeded all my expectations.From the moment I walked onto the lot, Anthony greeted me with a warm smile and genuine enthusiasm. He took the time to listen to my needs and preferences, and then went above and beyond to find the perfect vehicle for me.Throughout the entire process, Anthony demonstrated unparalleled professionalism and expertise. He patiently answered all my questions, provided valuable insights, and never once pressured me into making a decision.What truly set Anthony apart was his dedication to ensuring my complete satisfaction. He worked tirelessly to negotiate the best deal possible and even took the time to walk me through all the features of my new car, ensuring I felt confident and comfortable before driving off the lot.Thanks to Anthony's exceptional service, I not only found the perfect car but also had an enjoyable and stress-free buying experience. I highly recommend Anthony to anyone in search of a new vehicle. His professionalism, expertise, and genuine care for his customers truly make him stand out in the industry.Overall, my experience with Anthony at Riverside Honda was nothing short of outstanding, and I sure I will be working with him again in the future.

  Shahnaz Nia
a week ago
I am so glad I made appointment and brought my car in ,staffs are so perfessinal, helpful and kind. The service was fast they did an excellent job. Thanks to Paul for taking care of everything so patiently, thank you Honda of Riverside you guys are the BEST.

  Sen Dissanayake
2 weeks ago
Great place and great people to deal with. Devin the Master Sales Specialist made the deal super easy. Davin is very professional and patient to handle any type of customers by listening very patiently to his clients by identifying the needs and wants of each individuals. No suprises but straight to the point with all the due respect to his guests. Also the finance manager by the name of Richard makes my paper work absolutely wonderful with minimum time frame. I was extremely happy with his professionalism and this young man made my day so easy. Great place to visit for your next car buying. Ask for non other than DAVIN the SALES MAESTRO to make your day wonderful and to turn your car dream into reality. Thank you RIVERSIDE HONDA TEAM and Special thanks DAVIN, RICHARD and the SALES MANAGER for their excellent customer service. Thank you once again.

  Jessica Pinelo
4 weeks ago
Purchasing a car here was one of the smoothest transactions. I was helped by Anthony who led me straight to what I was looking for. He was very attentive, informative, and answered all of my questions. Thank you Riverside Honda for making my first car purchase so smooth and enjoyable!

  Hoser The 1
5 months ago
UPDATE : Cesar has been exceptional! Super friendly, super professional, and always more than happy to help out whenever I check in there with the service department at Riverside Honda! Keep up the great work, and I appreciate you guys for everything! I will continue to be a Honda customer, and I highly recommend everyone to come to Riverside Honda. Ask for Cesar!Update: Cesar is my service advisor here at Riverside Honda. He continues to do an exceptional job, and I believe his Customer Service skills are amazing! This gentleman has a great attitude and is always welcoming. Whenever I come to get my car serviced. He is more than helpful and knowledgeable about everything that has to do with my vehicle. I highly recommend you to ask Cesar when you come in for a service. Thank you again for all your help Cesar!

  Anna Duran
a week ago
The service was good. Until my husband picked up the car and he noticed there was damage done to the car!! They admitted it happened when they moved the car, but they did not call him to let him know. He almost drove out of the lot. They should have called him!! They did say there are going to fix it. From now on we will take picture of the car when we are dropping it off for Service.

  Joeleen Punsalan
a week ago
Always a humbling visit, staff is so courteous, helpful and respectful to their customers. Scott is the service department makes you feel like family. Thank You for everything Riverside Honda, you guys are Awesome!!!

  francine aguilar
a month ago
We came to shop around and we spoke to Freddy .M he was super nice , easy going and knowledgeable, which made us feel heard and comfortable. Our credit was not that great but Freddy insured he did all he could to get us in a great car , go check them out ask for Freddy .

  Mansoor Ahmad
a week ago
I got an exceptional deal from Riverside Honda and Owners of the Auto Group for the purchase of my new Honda.Sadly, making the deal was very painful. It took 3 days of negotiating. However, once financing and the price were agreed upon, the rest of the process went smoothly.I went in with slightly less than good credit, and the price was agreed upon based on a certain APR. Once I went to financing, they exchanged adding some add-ons for the ability to obtain financing at 2% APR lower than previously promised on the deal. All while lowering my monthly payment by $6. They could have just found a better creditor, but I did not object to the add-ons.I figured, at this point it might be best to proceed without negotiating the new rate with removal of the add-ons, since the add-ons were particularly useful to keep for the type of car I bought.At that point I was very happy with my purchase and the handling of the deal, for a car that I wanted to buy really badly.They even gave me free all-weather floor mats, wheel locks, and window tint to the specified legal percentage allowed in California.Some people have said the service department is not responsive. However, when I went to get my window tint installed, as soon as I drove in, I was approached by a lot attendant who took my car to the back.I highly recommend Riverside Honda and Family. If you're patient and like to play good cop vs bad cop for a little while, you could get a deal too. If you don't feel like spending the time, you may at least get a car out of it. That is the beauty of Honda Sales, and there isn't anything wrong about it!

  Myra Ramirez
a week ago
I took my vehicle into Honda Riverside for a recall not all of the recalls were completed due to parts are not available. but they did take care of one of the recalls. Great job !

  Juan Ponce
9 months ago
Ray has great customer service. We noticed he was selling a car to us as what a customer wants to drive home with, not as what they want to sell to us. We are happy to be helped by Ray we thank you for sending us home with a great beautiful economic vehicle that will be part of us for years.

  h.elovitz
a week ago
Car was in for routine maintenance. Was able to wait in comfortable clean environment. Was updated as to status of car. Support staff was very easy to deal with.

  Sheri Shirley
2 days ago
Always kind, quick, professional, and show their expertise in what they do. I have had a Honda for many years and have been happy with the model and the service at Honda.

  Lisa Marie Reaza
a week ago
My daughter leased a car from Riverside Honda. A little over a month before her lease was up she purchased the car. Honda Riverside was to pay the lease off & Corporatre acknowledged the amount Riverside was to pay but they shorted corporate the last lease payment that was not yet due, Corporate said Riverside was to send the difference yet now Riverside is BLOWING MY DAUGHTER OFF, saying they have no clue what's going on and that there is NOTHING they can do. Now corporate is billing my daughter for the balance. DONT BUY FROM HERE, THEY ARE CROOKS AND NOT WILLING TO HELP THEIR CUSTOMERS EXCEPT TO RIP THEM OFF. BAD CUSTOMER SERVICE,

  Gabriela Merino
a week ago
Love going to this location for my oil changes. They are very quick even without an appointment. Definitely recommend coming here for any services.

  kimberly miell
4 weeks ago
Fast and friendly! Debbie pitched in to start my paperwork so I didn t have to wait.They always look for coupons for me.Riverside Honda has the best service, every time!