Arrowhead Self Storage

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Rene Obando
3 weeks ago
Their front office person (Jessica), is such a pleasure to work with. It's easy access to the property, well light and locked down at night. There are other storage units around the lake arrowhead - Crestline area but this one is easy access to me.

  Mike Foster
2 months ago
It couldn t have been made easier. They were so nice and we felt at home there, like we were family. I highly recommend that if you need extra storage space, this is the place to go.-Pastor MikeFirst Love Church

  Zachary Williams
3 months ago
Jessica was such a delight to work with. The service here was professional and prompt! I rented a storage unit (very clean unit) and was able to rent a u-haul with ease! Highly recommended and great price!

  Claudia Batson
3 months ago
When I came to the office at the storage facility, I was greeted by Jessica. She was super helpful and friendly. I can t say enough about the service I received and can recommend this place to anyone. The rates are also very reasonable.

  Ryan Kibbie
a week ago
Very clean and organized facility, management is extremely helpful and the prices are great! I would recommend this place to everyone

  Joshua Moore
5 months ago
Jessica at the office was kind and professional. She was knowledgeable and transparent. She had an answer for all of my questions. I managed to get a promotional offer for half off for 3 months with anytime cancellation. Highly recommend!

  Jovan Salagan
a month ago
I would highly recommend this storage facility. Staff were personable and professional and the facility was so clean and convenient. I will continue to do business with them for the long term :)

  Nora Ortega
4 months ago
Amazing quick and easy service! Rumors are true Jessica is fantastic and quality units at great rates! Highly recommended!

  Jaime Watkins
a month ago
Convenient location. Very nice and clean place. Kimberly who helps me is always great. Very friendly and helpful.

  CM
2 months ago
Assistant Manager Kimberly is fantastic!The rates are great and on top of that the specials- best deals in the county.

  BenJemyn Coon
7 months ago
Very helpful and made the entire process very easy. Showed up in a rush looking for help since we had only a single weekend to move everything and Jessica was very kind and helpful and got us set up. We got a good price on a 10x10 unit

  daniel keeling
4 months ago
The manager lady there was so sweet and very nice. Very easy to reserve. Get. Done. 5 stars.

  David Ferguson
2 months ago
Friendly staff. Easy access and clean premises. Couldn t be happier with my experience

  Michele Martinez
8 months ago
Jessica Duran is always so helpful. She's really a part of our community, full of good information and good cheer. I look forward to talking with her, because she helps me keep my storage accounts up to date, and she really listens and cares about people. She's a bright spot in my day. The people make this business a top-rated place!

  Debi Rightmire
a month ago
My Husband and I could not be happier with the service and cleanliness of this facility we give it 5 Stars

  Alexander Weaver
7 months ago
I was totally pleased with the help and process in acquiring a storage unit. Jessica, the Manager, was wonderful to deal with and she ensured the unit met my needs. I highly recommend Arrowhead Storage for your storage needs.

  April DuFour
2 months ago
Friendly & Knowledgeable Staff & good prices! It was a very smooth experience : )

  Bekkee DeVries
a month ago
They were extremely helpful and explained everything very concisely

  Coco Segaller
a year ago
Jessica was super helpful booking a storage unit from off site in LA, and got us everything we needed to move in safely and securely. It s always a gamble when you re not local and Jessica made it easy! Great service and clean, safe location.

  Matt Matthew
a month ago
My experience that I received there at that location in detail I only need to use two words" Jessica Duran"

  Suzanne Kampa
2 years ago
Jessica in the office was very friendly and helpful. She kept the administrative stuff flowing and we found an acceptable unit/price to meet my immediate needs. She was very helpful in providing a tour and overview of the facility and I am very happy overall with Arrowhead Self Storage.

  S.J. Preston
2 months ago
Very accommodating in every aspect. Highly recommend.

  Phil DeClerck
7 months ago
Very helpful, gave us great info. Very happy with our contract. Highly recommend this storage.

  Keven Theophile
11 months ago
Up the mountain far from most places people go. Is up a very windey-upscale road that you must be careful going up. Make sure you get gas before going back down. It will save you against the wind.

  Nancy O'Brien
5 years ago
When I first got a storage unit a five years ago I got a free key chain that lights up, which made easy for me to know what key was for my storage unit. They also gave me a free Arrowhead Self Storage coffee mug that I use all the time. I thought both of these items were a nice touch. Recently, I needed upgrade to a larger unit and they no longer offered any freebies. I didn't need another mug or key chain but I missed that personal touch. Then I was told that I needed to pay another $20.00 initiation fee for my new storage unit. I'm still paying until the end of of the month for my old unit and I'm paying a prorated amount for my new unit. I feel as if some type of fee should have been waived for being a loyal customer and always paying on time. They could have at least not charged me the $20.00 fee. I'm not trying to be cheap but this company would have made me feel appreciated by compensating me in some small way. The units are clean and well lit. The employees were helpful and nice. I wish they allowed their customers better hours for visiting the storage unit. They're not open late enough like other storage units. I found it frustrating when I had a truck full of stuff to drop off at my unit while I was moving but I couldn't because they were closed.

  Case K
a year ago
Valerie helped me through the process of getting a new storage unit. She was very professional and courteous throughout. The actual site is very clean and well maintained.

  Alma Diaz
3 years ago
I m a fairly new customer, and I am very impressed with how this business is run. They have been very nice, and very helpful. I had an issue trying to pay online and was able to get technical support very quickly and had the matter taken care of. The office person was very nice!

  Lisa Griggs
3 years ago
Cindy is so sweet and thorough. She showed us around the property with ease. The property is very clean and has a great 10x20 looking unit. Can't wait to rent first thing in the morning from them.

  Jerry Turner
a year ago
the manager is outstanding and is worth more than you can possible pay her. very few times have we meet a person with a desire to please her customers jerry and caroline

  Patricia Wells
9 months ago
Kimberly did a awesome job! Very friendly and professional, a great overall experience!