O'Reilly Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Leticia Victorious
2 weeks ago
Excellent customer service from Robert. My sister and I walked in and were like deer in headlights. We were way out of our element. Told Robert what our issue was and he went above and beyond to help us. He was kind, professional, and treated us with the utmost respect. Thank you, Robert!

  lorenzo rodriguez
2 years ago
Great place to get parts and great customer service

  Lawrence Goddard
4 months ago
Jaun M. He made sure that I was a safe driver to fix my headlight and very grateful to him

  Lue Vue
5 months ago
Customer service is 10 out of 10, unlike other auto parts store, aka the zone. I called for my part, and they had my parts ready for me when I walked in.

  joseph zimmerman
10 months ago
This store is great they have nearly everything you'll need or looking for and the people here are very helpful and professional and the parking is great just don't park in front of the store as most of the car with the right of way most likely won't let you back out

  Jennifer Lopez
a year ago
My experience was awesome! I do not know much about cars and am new to SD. I have no family or friends that know about them either but after one visit I felt comfortable asking questions and they were very knowledgeable. They were also able to direct me in the right direction to fix my vehicle.

  Jeff C
10 months ago
Had to return my parts I could no longer use due to the fact of crashing my truck but the cashier was quick, helpful and sent me on my way with ease.

  Gregg Fajardo
11 months ago
I Came In For Some 30 SAE Motor Oil And Only Found Some 20/50 Motor Oil. I Took It To Cash Box And Asked If This Was All They Had? Yup The Nice Part's Guy Went & Found Some Other Customer, Oh Yeah Put A Bottle Of 5/30 In Front Of The 30 SAE. He Grabbed Me What I Wanted. I Liked How He & O'REILLY'S Treat You . I Recommend Them!

  I GOT U EMPIRE
a year ago
They are super honest! They tested my alternator and said it was fine. I had gone to AutoZone first- on highland and they said they couldn't test it . AutoZone on E st said it failed and I needed a new one .

  Bratch
2 years ago
Probably the best auto parts store around. I go here first if I can, but sometimes the other O'Reilly on Paradise Valley Road or over on Broadway in Chula Vista. Staff is always helpful and they have parts in stock (it's a hub store).

  Roberto Nava
8 months ago
Knowledgeable people willing to help with auto parts and mechanical questions, also testing and diagnosis of car codes.

  DJ_Daddy619
a year ago
I love O'Reilly, they have eeeverything I'm looking for! I stopped calling around other autopart shops because most places never had what I was looking to buy in stock. Every time I call O'Reilly they have it in stock at a great low price with friendly customer service, I'm in and out of the store in two shakes of a lambs tail #BraaapBraaap

  Mary Ann Abbott
2 years ago
My air conditioning compressor went out so I went to the closest auto parts store O'Reilly's in National City and bought a re built one, not cheap $344.00 installed it but it was defected I had to uninstalled it and wait a day in a half so O'Reilly's could re order another compressor, that's three day job instead of one. (The store clerk pretending the manager wasn't in the store but he was the manager or at least that's the name on his uniform "MANAGER" because he DIDENT want to own up to his word in replacing the freon wasted on the install of the faulty compressor.) I can't believe he thought maybe I couldn't read.

  Jim Bennett
3 years ago
Went in for tie rod inner and outers. They had them and the tool to remove the inners.The employee that helped me was very informative and made sure I had everything I needed to complete the job. I'm very satisfied with O'Reilly's!!

  Andrea Rincon
5 months ago
Very kind and helpful staff

  Kilo s Moto Madness Garage
3 years ago
I've been going to this place for years and have always had a positive experience. The staff always gives you their best effort to find the right part.

  James Kane
3 years ago
Customer service was extremely helpful and friendly. Got us the parts we needed and made sure all parts were exact. Thanks for such great service.

  Antonio Mandujano
a year ago
nice employees when they want but always are able to help you

  Luis Sanz
a year ago
They had a lot of people walking around in the store that work there but only two at the counter and we're trying to help more than one person at a time so I was not too satisfied

  Ricardo Vera
2 years ago
My battery died in the parking lot and they were super helpful in getting me a new battery letting me use tools and just overall being super helpful would highly recommend this spot. Thanks Gerry n Tito.

  WildBill Hickok
7 years ago
Amazing staff funny always make me feel at home shout out to Amanda she always has what I need thanks again for the best customer service Everytime I come in like five times a month

  Benjamin Garcia
2 years ago
The only thing I can say is that they need to tell customers which line to get in. Other than that it's good service.

  Arturo Salcedo
2 years ago
Great customer service, I asked them what I needed,and they had what part's I was looking for.thanks.

  shop foreman
6 years ago
I READ A LOT OF GOOD REVIEWS, IT'S INTERESTING BECAUSE I CALLED THE STORE AND I GET A GUY WHO RESPONDS WITH "YEA YOUR GUY IS HERE, WHAT DO YOU WANT?" NOW WHAT KIND OF SERVICE OR CUSTOMER SERVICE IS THAT ?!?! JUST BAFFLING TO ME! I WORK IN AN INDUSTRY WHERE CUSTOMER SERVICE IS VERY IMPORTANT AND TO GET THIS KIND OF RESPONSE IS JUST UNACCEPTABLE. I RUN A SHOP HERE IN NATIONAL CITY AND NORMALLY I HAVE A PARTS GUY WHO COMMUNICATES WITH O'REILLY BUT TODAY WHEN I CALLED AND I GET THIS RESPONSE ITS APPALLING.

  Eduardo Sol
5 years ago
Bad Customer Service. Some lazy employees. I called and asked about resurfacing some rotors (time,price,ect).When I got there a lazy employee didn't want to resurface rotors because "it was going to take long" even though he talked to me over the phone . They have a few bad apples hope they don't ruin the rest. I am going to a different O'Reilly next time.

  Jennifer Dymond
a year ago
So helpful, had a check engine light on and told me what I needed and what was wrong. Leo was the salesman. So awesome!

  William Johnson
2 years ago
I mainly use this store for getting rid of all my used oil. But when I need to use a brick and mortar auto parts store, I visit this store. Big store with all the parts.

  Frankie Guerrero
2 years ago
Other autoshop: "watch a youtube video" O'Reilly's: "here's what you need..." Thank you guys so much! I barely spent 5 minutes inside and came out feeling more confident and w everything I needed. 5/5

  Luisa Ottieri
3 years ago
Ramon was great! Excellent customer service and great sense of humor! I would definately recommend this store and be a returning customer because of Ramon.

  Zachariah Galindo
3 years ago
Lately I've been noticing that O'Reillys usually has more uncommon items in stock compared to Autozone. Take an exhaust gasket I was looking for, autozone only had their brand paper gasket. But when I checked O'Reillys they had the Felpro metal gaskets. When it comes to exhaust I'd much rather go with metal gaskets.