Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Krista Jensen
2 months ago
PLEASE got somewhere other than this place. They are horrible. They are incompetent. They lack attention to detail. They had my car for over a month and when I went to pick it up even the simple things I asked were not fixed. Their entire company lacks attention to detail. My car should have been totaled due to frame damage but because I was a woman they thought they could just make it look pretty and send me on my way with a blown strut and frozen shock I noticed immediately driving out of there facility. When I went back and pointed out the errors in my alignment report they said have my husband or boyfriend come down and we will explain to him what we did. I had to finally tell them they were done trying to make my car right. They lacked the ability to do that. When I got my car back it had compound spray all over it, dog poop from their shop dog and dirty shoe prints in the car. They didn t reattach my roof rack properly and my car STILL has pock marks in the paint. I was told the manager Jesus would be personal handling my car and updating me every step of the way. I had to track my car only to find out it was at my tire shop. Unprofessional. Incompetent. Go to precision auto body or soscol auto body.
Brittany Ward
a month ago
Amazing service!! G&C repaired my car after the front was hit - was bad enough it was unable to drive. Drives great now and is cleaner then when it was dropped off! Chris especially was phenomenal! Great communication about what stage in the repairs they were at and updated estimates. Super friendly people! Definitely recommend.
Allegra Macedo
2 months ago
I rarely leave reviews but I was very impressed with the service here. Chris was great and super responsive. The work they did on my car was amazing- can t even tell it was rear ended- looks better than new! On top of that they even gave me a ride back to my house when I dropped my car off and then DELIVERED the car to my house after it was ready in just a few days. 10/10 customer service!
america baltazar
2 months ago
I can only speak for my experience but this place was the only auto body shop in Napa that took me in when I needed work done and was extremely quick. They were able to get me in within a week of my inquiry while every other shop told me they wouldn t get me in for a couple months. I did have to go back due to a sensor being left on but it took no more than 5 minutes for them to fix it and I went on my way. My car looks perfect and fresh off the lot again. Also took my car to Honda for a different service afterwards and they said my car looked and drove perfect! Happy with the work done. Thanks Albert and team!
Ian Nicholson
3 months ago
Wire hanging out of my door, rattling loose bumper cover from loose screws, interior bolt cap missing, and now my driver side window doesn't roll down all the way (they gave it back to me knowing this problem). Just doesn't seem like they put any care into anything. Nice customer staff but wouldn't recommend anyone to send their cars to thoes mechanics.
Anson D
4 months ago
Progressive insurance sent me to them. They didn't keep there appointment for repairs. When I called them out on it they claimed to have no idea about the repair order. If Progressive tries to send you here I suggest finding somewhere else. They didn't seem to understand the concept of a supplemental claim.Edit: Haris (the person who responded to this review) is the only person I dealt with. He was the problem and knows it. It's interesting that he decided to play dumb in his response. I assure you he doesn't want to have a conversation with me. He knows what happened. He's a liar.Go to Lito's
Deborah Meza
10 months ago
My experience at G&C Autobody was wonderful. The staff was very professional and on top of things through the whole process. A very special thank you to Nikki. She kept me up to date on changes and was very patient with me from day one. I would recommend this business.
Janice Hayes
7 months ago
The staff at G&C in Napa are great especially Nikki, she took care of my car like it was hers and it looks like new. The shop is clean and everyone is very helpful, I would recommend this body shop to everyone.
bryan teodoro
8 months ago
G&C did a great job, my car looks like new!! Kelly and Xochilt are very nice and professional!!Services: Painting, Body & TrimServices: Painting, Body & Trim
Stacy Barrett
8 months ago
The staff at G&C took good care of me and my car courteous, helpful, and quick turnaround.
Jozan Stevens
8 months ago
Customer service is number one. These guys are great. Everyone I dealt with was outstanding. Thanks
Dayna Betts
9 months ago
I highly recommend. They squeezed me in for a minor repair at that last minute and did a great jobService: Body & TrimService: Body & Trim
Meredith Hursh
6 months ago
Very helpful staff, great body shop
shelly vinson
2 months ago
Body work was done quickly & perfect.
Karen Gallegos
6 months ago
Super friendly staff and very quick service!
Lisa Accettola
8 months ago
The staff were friendly and very helpful. Outstanding service!
Justin Smith
8 months ago
Awesome staff, great work!Service: Body & TrimService: Body & Trim