Walmart Auto Care Centers

3.5 (82)

  27470 Alicia Pkwy, Laguna Niguel, CA 92677
  (949) 360-9437
  walmart.com
  Claimed

Oil change service Auto parts store Car accessories store Car battery store Car repair and maintenance service Tire repair shop

Accessibility

  • Wheelchair accessible entrance

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Evgeny Shatskih
4 months ago
For years we have serviced our three vehicles for usual Walmart auto care jobs at this store. Their service is always professional and friendly. Highly recommend this team.

  Hassan Mahdavi
4 months ago
I took my car for 4 new tires. I had a squeaky noise right after new tires. They said I need a new brake. I took it as a coincidence. I took another car for oil change and now I am having a cracking noise when I start the car.No more Walmart auto center for me

  A T
8 months ago
The guys that day - were fun, kind, informative & respectful of my car.Really a GREAT experience! Also, price was good.Note: this was the first time to use Walmart auto. And now I feel silly for not using your services before.Thanks for being there for our community.Al

  Bryan
3 months ago
Buy a car battery at Walmart but do let them install it.Retired Mechanic for 40 years they do not Know what they are doing they wanted me to leave the the engine running while disconnecting the battery to replace battery That can fry your alternator or worse the ECU replaced the battery myself .Never leave the engine on when you disconnect the battery ever it could explode or fry all the electrical in your car.

  Lee Strz (ExceptionL)
6 months ago
Staff was very friendly and helpful. They were able to change my tires and oil quickly even without an appointment

  J Corder
a year ago
Auto center had minimal wait time when I arrived at 9:45am and shortly after there was a huge line behind me. Glad to have gotten there when I did. Prices for tires was competitive as all other local tire pros wanted double or more per tire

  Julia Cornell
a year ago
So reliable and easy! They were super transparent with costs and options and services which is so rare to find at auto shops in this area. They accommodated me right away even though I was a walk in and replaced all 4 of my tires in about 45 minutes. I will definitely be coming back here for future services! :)

  Andrea Campanelli
5 months ago
My hood was stuck and would not open, both the Valvoline staff and another mechanic tried but couldn t get it to open, stopped by at Walmart and asked the manager of the auto care to take a look since i had there my latest oil change, the gentleman got it fixed in 2 minutes, stellar customer care!!!

  Brenda Leon
6 days ago
The person working there was very nice and helpful.

  Nicole D.
4 months ago
I ve been coming here for years, the service was always good! Kudos for them for keeping up the good work!

  Beezy Bee F
3 months ago
Did not have my tire and could not repair a run flat tire, but very helpful.

  Mike Mir.
2 months ago
Why should there be an issue with the keys to the car. I have to ask for my keys for 10 minutes after the service is completed. Why?

  Michael BT
a year ago
Came in for a battery replacement yesterday and couldn't ahve been more pleased. Within 30 minutes, i had a new battery installed and was ready to get back on the road. Take the reviews you see with a grain of salt. Treat others with kindness and respect, and it goes a long way, and i think some customers that have had a negative expereince perhaps don't understand that.

  dave g
5 years ago
Good battery service. 5 year battery for my diesel truck was $30 less than competitors, plus free installation

  Alpha Bo�tis
a year ago
Walmart need to indicate which makes and models are acceptable for an oil change on their website nationwide or local. Frustrating to show up only to be told that your car cannot be serviced. I mean, it just a simple oil and filter change. Are staff not trained and unable to perform this service?

  Justin S
3 years ago
I usually get tires done here. Sometimes ill find tires on Walmart website or elsewhere and ill have them install them. Very happy so far.

  Kaferin Aceves
a year ago
I went in around 2 pm on a Wednesday to get an oil change for my car. There was several cars in front of me, though I didn't have to wait . Quick and professional service. Exceptional customer service and performance.

  Shapi Shah
2 years ago
I had a sudden serious problem today and I have to start my trip to Northern California tomorrow (Sunday morning) I just went there, because it was the only place was open on Saturday evening. They found me struggling with the problem and helped me fixed the car but, they didn t even charge me. The nicest people I have ever seen in my life. Just wanted to thank them for their wonderful job.

  KLRguy
3 years ago
The Walmart on Alicia Pkway is where I take my van for oil changes and (some) basic services - they have always been friendly, professional and caring. For the price, you do need to be realistic and have patience. You are not the only one trying to be frugal with your car maintenance so yes they get busy. I appreciate that they still wash my windows and check tire air pressure even when just getting an oil & filter change!

  MELISSA VENEGAS
6 years ago
It received perfect service here in 2015. I need to get my battery replaced again and called right now for quotes. Mark was very kind and helpful and said that my Battery could be under warranty still which I was not expecting. I will be taking my car in again for a new battery this coming Monday and hopefully get the same great service. Thank you.

  Queen C
a year ago
We needed some tires so we were able to purchase and have them installed within an hour.

  Andrew Guerrero
11 months ago
Garbage customer service! The worker just was on his phone the whole time and didn t want move or look up anything. He was gross all around can t believe I came to Walmart for tires.

  Brian Walker
10 years ago
I've been coming here for the past four years to get both of my cars serviced (oil changed). I've never had any real complaints. This past Sunday I took my 2011 Camry in to get an oil changed. I pulled into the lane and was greeted by two technicians. Gave one of them the keys and waited in the waiting area. Service was completed, paid, got my keys and drove home. On the way home the car smelled like oil was burning off. This didn't really concern me a terrible amount because I figured they had probably just spilled some oil on the manifold as can happen with oil changes. It usually just burns off in 20 or so miles. Well, it still smelled like oil was burning driving home from work on Tuesday, so I popped the hood. To my surprise there was oil all over the engine block and it was also dripping from underneath the hood. The oil cap wasn't put back on. In fact, there it was, resting in the corner of the engine bay. Naturally this mad me a little angry. I phoned walmart and was connected to the tire and lube department, but after 5 minutes of ringing and no answering, I got in my car and went over there. I asked to speak with a manager.I was greeted by a man named Mark, who I assume to be the manager. I told him my situation. He didn't believe me. He asked me if I had took it any other place. I told him no. He asked me if I have driven the car. He then told me that it doesn't make any sense. Mark, the manager, had the gall to say that if the cap wasn't on and the car was driven for two days that "it would explode (these were his exact words)." I told him I don't understand what he is saying, because what he said was nonsense. He then clarified that there would be smoke. I told him, yes, there is oil burning off. I'm not sure how this guy became manager. Anyways, he comes out and takes a look at the engine and then finally believes me. He tells the technician to clean it up, check the levels and top it off. Then he says, "sorry about that boss, have a nice night." What a dick.Anyways, the technician cleaned up the oil, checked the levels and topped it off. He was actually a stand up guy and took the blame for it, even though I knew it wasn't his fault (his name was on the receipt, but I know he wasn't the one working top side). I appreciated his candor though, and his willingness to right a wrong. Unfortunately I did not catch this gentleman's name. Walmart should consider replacing the manager with this guy. Anyways, won't be back.

  Doug O
a year ago
Got four new tires there for my Prius. Great prices. Fast service. My second time going there for tires, highly recommended.

  Mohammad Ali Azimi
2 months ago
They are very slow and unreliable in their work

  Kaelin Howeth
4 years ago
very unorganized and overall not very good service. I sat for almost 10 minutes waiting for someone to address me. Finally someone came over and got my information. Waited for about an hour and the man at the desk was friendly, which was the only good part about it. After I waited again for almost 15 minutes before I got my car because no one had come up to me to check my paper and give me my keys. Very dissatisfied and I will not be returning.

  Joe Bergeon
6 years ago
Got the car back after a lube and tire rotation. The engine oil life light was not reset, no next oil change reminder sticker was put on the windshield and I got a tire pressure warning light on the dash, which wasn't there before. What a disaster!!!!!!!!!!!

  Lisa Wilson
2 years ago
Horrible ! I just got YELLED at by one of their employees for walking out the associate door.The main door was locked and I had no way of getting out.He also slammed the door so loud everyone took notice of his poor moodThat man should be fired, and I will follow up on that .

  Sarmad Alnakeeb
6 years ago
When I arrived there, I saw other customers complaining about the waiting time and the service they received, and after waiting more than 20 minutes, I got help from the manager himself and he was rude and once he started to show me the batteries, another customer came and he left me. So I complained to the Walmart customer services and purchased my batteries from Costco instead.

  Tom Nouri
2 years ago
Usually horrible service but this time was taken care of by Hidar completely different. Was helpful and attentive to what I needed done. Torqued all lugnuts, test drove, etc cared!

  Opening Hours

Monday 7 AM-6 PM
Tuesday 7 AM-6 PM
Wednesday 7 AM-7 PM
Thursday 7 AM-6 PM
Friday 7 AM-7 PM
Saturday 7:30 AM-6 PM
Sunday 7:30 AM-6 PM

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