Hollister Ace Hardware

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Steven Escover
2 months ago
Today, I went to purchase another fig tree. The same exact shipped carton of fig trees prices were raised 7.00 per tree. Total price gouching !!!!! They no longer respect the average consumer!!!! Why shop here!?

  Vicki Ferguson
2 months ago
We had an outage in our area so went to get batteries. They were open, friendly and helpful. Can't ask for better

  Alexander Reichstadt
6 months ago
Have been a customer of Ace Hardware for the last there years. The service is mostly outstanding. I had never had issues with returning things I bought that either failed me which can just happen or that turned out I didn't need. In some regards they even beat Amazon and other competitors in price. Even though it is small compared to Home Depot I get most of the things I need for framing, plumbing, electrical and drywall. For outlets and switches they even beat amazon and other retailers.

  Melanie McDaniel
4 years ago
Always a quick shopping trip, great customer service and inventory! Whenever I need something, their knowledgeable staff helps me locate everything that I need. They have such a wide variety of items and services that I feel comfortable that they will have everything I am looking for, and things that I didn't know I needed!

  jose rocha
2 months ago
Employees always very helpful. Sandy at front counter went above and beyond!

  willy roland
7 months ago
Not the best! They send you coupons $10-$20 and never gets subtracted correctly.Watch out for the posted tag sales listed on the shelves.The cash register scanner always has problems reading, you end up paying more.This happen a few times, it's embarrassing! I hope it improves

  Jesse C.
5 months ago
Ace is the place no matter what town your in. All hometown heroes with great customer service.....

  AB Godschild
2 months ago
Nice, growing garden section & helpful staff.

  Tomas Gonzalez
2 months ago
My go to store always find what iwant

  Kathy
a year ago
For as many people that work there I always have to track somebody down .. I feel that they are not knowledgeable when I went in for a simple part for a Delta faucet a basic Delta kitchen faucet nobody knew what to do or what I needed !! Out of three employees not one person knew anything about the part I needed... It's a disappointment because before you moved to your new store service was great... You can walk in and they would greet you and help you find what you were looking for.. now you walk in no one will even look at you in the eye and I always have to seek out help.. last night I went in to purchase a heater and the guy that was helping a guy look for a lightbulb I asked him for assistance only to reach the top shelf which was around the corner, next aisle he totally ignored me and was down that aisle with the guy for a good 10 minutes instead of directing the guy wear to look while he came and helped me get my item off the top shelf and he could have gone back to the other guy and would have taken him like less than a minute but no I had to go walking around the store to find somebody which was actually the guy pushing the broom by the clothing area and he found me somebody to help me and both of those kids were great and very nice and helpful ...

  Beto Ortiz
11 months ago
Great place !Thanks for your help I definitely recommend this wonderful store I was more than happy to find this gem wonderful staff, excellent parking and over all a great small town store and thw employees more than helpfulThank you !! A 5out of 5 for sure

  Michael Hastings
11 months ago
What a pleasant surprise! They had a huge selection, and everything was top tier quality brands. Very glad to have a good alternative to driving up to Gilroy to one of the other big box stores here in Hollister.

  Trent Delta
3 years ago
It definitely sucks having to wait in line but overall the staff is always kind and courteous and willing to help

  Drag racing 1
a year ago
So overpriced its ridiculous. I try to support local Businesses but when you are 3 times higher in price forget it. The items i bought were not at the price on the shelf then they tell me they have not been able to change the tags in the shelf yet . "WHAT"" THIS TOWN NEEDS A LOWES OR HOME DEPOT DESPERATELY!!Maybe then will Management pull the head out of the rear...

  Rory Benedict
2 years ago
Nice selection. Sale prices are pretty good. Regular prices are high. Update 2.26.22: pretty good sale on plants today. 50% off of most of the established plants to make room for a new batch. Picked up a couple of 8 ft trees for less than $40! Usually can always find what I need at this Ace.

  Rita Moreno
a year ago
So very glad we have Ace Hardware. I needed to purchase a replacement for my worn out door handle and lock for my security door. It had to be removed and replaced the same day since it was very loose and worn out. I asked for the new handle be keyed to my house key. The work person who was going to help me install the new handle was only in town for a short time so I needed it asap. The cost was reasonable and thank you Alex for doing the job before closing for the day. Had the new door handle installed same day and everyone was able to use same key as the old handle.

  Rena Dortch
5 months ago
Average. Items are a little higher priced than going to Gilroy.

  Gail Muhilly
2 years ago
Great customer service always!

  Michelle Bet
a year ago
Love this store for their service is great and so are the products. A little on the pricier side but there s nothing else close by so it is what it is

  Kathy Crawford
3 years ago
Been here a few times and the staff are really top notch.It's a small-ish town so the service is definitely more personal and attentive.Good folks willing to go that extra step to say "You've chosen well on where to spend your hard earned $$$"That's really appreciated right now.Mask up because THEY CARE

  Daniel de Vera
2 years ago
The customer service was good. Staff was very good friendly and patient. I am a regular customer and I felt like a valued customer. Keep up the fine work. Remember that when you continue to serve your customers well you solidify your future employment.

  Nuria Bron
2 years ago
I love the idea of having an Ace Hardware employee at the entrance of the store because either they guide you to the right aisle or call for somebody to help you out. It saves me time. So far, everyone has been nice and they do the extra mile to help you. Keep it up!

  sanchez 610
a year ago
Went to buy items and saw a associate at check out being rude n mean to customers. She didnt say hi did u find all u need or have a good day no she was playing with her nails and making mean upset faces talking with attitude.A customer left item on counter n she was already taking to put back on shelf until customer said those r mine she made a mean look to the customer. Has the i hate my job attitude and no smile no courtesy. Looks like she is there for a check no customer service skills or manners. I luv all the staff but Alyssa is the one who is bringing the negative vibe n bad attitude to our local Ace. I personally believe if you are not there to help dont come to bring negative to a great place. Maybe someone needs to find another job.

  Nick Arnold
3 years ago
Ace is always great. They always seem to have more than enough employees working and it s never a problem finding someone quickly to help you. I only gave them 4 stars because in my opinion the prices are a bit high on a lot of items. But maybe that s the trade off for having good employees to help you out.

  Jim McCarley
4 months ago
Friendly, helpful staff.

  Nowell Solesbee
2 years ago
Super Easy and Convenient. Rachel Was Really Helpful. I only went to cash a check, but ended up opening an account. And my Direct Deposit even hits my account 2 days faster. Thank you Rachel

  Michael Enos
2 years ago
We are from out of town. It was easy to find a friendly associate to guide me to what I needed. I'm surprised but extremely happy they had what I needed. Thank you Ace and employees. Great job.

  M. Barra
8 years ago
We always come for the helpful service. Staff is super friendly. They also have an entire aisle dedicated to various nuts and bolts. In the process of building a new computer, this ended up being super helpful. Will continue to go here for all my hardware needs.

  Liz Tausend
a month ago
Love the plant variety!!

  Mark Bass
2 years ago
I have been shopping at Ace Hollister for years and have had great experiences. I agree that the person at the front entry is extremely helpful in guiding me in the right direction. I have bought about 10 cacti there and they are all thriving today. Shout out to Pat and Kerry Lyn who I have seen go above and beyond just their job duties!!