Gosch Toyota Service Department

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Eric Yopp
3 weeks ago
Had one decent experience here, and when I returned for service it took over 3 hours for them to do my oil change when I had an appointment and told them I would be waiting for my vehicle. 2 hours in I went to check with my advisor and he said he would go check and came back to say it would be another 20-30 minutes. 30 minutes later he was still "building my estimate".Update: they also unplugged my dash cam and didn't even reset the service light. Feeling pretty sketched out about this experience now.

  Gabriela Rivera
a month ago
I have been going to this service center for a while and I had Toyota care. There were numerous times that I had to advocate for my car because the individuals there wouldn t take my word for it. Like one time I brought my car in after stating that battery wasn t working. And it wasn t until they had to go turn the car on and saw that the car no longer moved. I had my brakes serviced at 40,000 miles and brakes had not been checked during each visit. Until I had reached 60,000 miles and brakes were at -1. I do not brake hard, I do a lot of driving and cannot believe that Hemet would not check when they did tire rotations. And went to the dealership in Moreno Valley and was shown that Hemet had supposedly talked to me about needing new tires, new brakes but stated that client had declined. Which I was never informed about needing those services. So they lied on their report. Because that is false. I was told at Moreno Valley, how close I was to damaging the parts of the brakes. I will not be going back to Hemet for service.

  HUGO RODRIGUEZ
4 weeks ago
We will recomend Jason the service agent, he is always very nice to us.

  Luis Gomez
a year ago
Skyler York is awesome! Has to get my truck towed in cause it wasn t starting, he made sure it got looked at same day and I was able to bring it back same day.I felt like he actually cared and went out of his way to give us great customer service. Highly recommend Skyler and this Toyota for maintenance!Service: Auto engine diagnostic

  Tina Bueno-Inkrote
a year ago
Yesterday I went with my 86 year old dad to drop off his Toyota Sequoia to have 3 recalls performed on his vehicle. His Service Consultant Ric DeAzevedo is very kind and explained all the repairs in detail. Within 30 minutes he called to let us know that one of the parts needed had not been ordered and they would need to have his car overnight and they would have it ready mid-day on Friday. All the repairs were completed on time and we had the best experience at this Toyota dealership. I highly recommend Ric and Gosch Toyota.

  Katrina Arrieta
a year ago
I love it. Everyone from the sales manager Keith to the parts shop Jonathan! Everyone is so helpful and so nice. I come here a lot for my oil changes, tires, etc. and I have never had an awful experience.

  Viviana24 Z
5 years ago
Hands down the best experience I ve ever had at any dealership. Steve from internet sales was on top of it all. He knew what I wanted and wasn t pushy and gave me the best options. He is amazing at what he does and he went far and beyond to get us what we wanted. Everything was laid on the table and they didn t try to hide fees or anything. Him and everyone was great and friendly. I really appreciate everything they did for me on getting my new car.

  Crystal Gutierrez
4 years ago
Shout out to Ricardo Arreola & David! They made it happen for my dads Tacoma :D.Very Respectful And helpful people. I recommend Coming here, they sit and talk to you through every step. Loved the customer service here (:

  Chris Trujillo
5 years ago
I had a great transaction with Victor Contreras with my used 2017 Toyota Tacoma. He helped us take this baby home for a great price. I would highly recommend seeing Victor with your Toyota needs. He s a great guy who helped us walk out the door happy. Thanks Toyota Gosch.

  myriam saldana
5 years ago
Definitely take their time and recommend what is best for you. They went to the extreme lengths to find something that benefits me. We have a a relative by the name of Art and we have been bought 3 cars from him. If anyone is looking to buy a car I definitely recommend coming to him. He will not disappoint you.

  William Stovall
4 years ago
I had a great experience here at Gosch Toyota. I was greeted by sales agents Art Ramirez, and he showed me the vehicle I was interested in and walked me through the whole process. It was a great experience and Art made me feel comfortable during the whole process. I would absolutely recommend any one looking to buy a Toyota to go to Gosch Toyota in Hemet.

  Jennifer B
5 years ago
Ben B. Sonny R. And Chad J did an amazing job! They helped my mom trade in 2 cars, get a new car a lower interest rate, and better payment than the bank. Highly recommend.

  Rebeca Galvan
5 years ago
All of the cars my family has got from this place have been great and it s always a pleasure to go because of the amazing customer service we always get! Love the receptionist Paulina who goes above and beyond to make sure our time there is pleasant and overall a good experience! If you re looking to buy a good affordable car then this is the place to and Paulina is the person to start with.

  Brenda Ruvalcaba
3 years ago
Took my car for recall service. I had an early appointment and was told the car would be ready before the end of the day. No call, so the next morning I called and car was still not ready. Called multiple and no one in that dealer could give me an update. They kept my car for three days, and during the course of three days no one call until the third day with no apology.

  Heather Robaugh
4 years ago
Shout out to Jesse for making it happen. I can t express enough how awesome and honest Jesse was when purchasing my 2020 Toyota Camry today. Not only was my service exceptional, all staff worked very hard to get me where I need to be with payments and my whole package deal. I thank you Gosch Toyota staff and will always refer everyone I am in contact with looking to purchase a vehicle.Heather H :)

  Collette La Monica
2 years ago
Definitely worth coming back and getting my car serviced ;) . I had to fix the recall in my Corolla and also my check engine light came on & tire sensor .The guys made sure that all my issue were taking care of in a timely manner , despite not having a schedule appointment, appreciate the great customer service they given me .Services: General repairs & maintenance, Auto engine diagnostic, Vehicle InspectionServices: General repairs & maintenance, Auto engine diagnostic, Vehicle Inspection

  miriam garza
3 years ago
I had a great experience here at Gosch Toyota. I was helped by Jason and he showed me what my car needed for today as far as my oil change and alignment. It was a great experience and Jason made me feel comfortable.

  Debbie Lester
5 years ago
What a wonderful experience! We were treated so well and will be coming back for our next car. Steve was helpful and very informative. I highly recommend Gosh Toyota and Steve if you are purchasing a new car.

  Yemanya
3 years ago
I've been here many times and workers are always polite and willing to help. It's not just help but good service. Shout out to Jason, he has helped me the times I bring in my car for serviced.

  Ana Solorzano
a year ago
Great service department. Really helpful pair of gentlemen! Totally recommend :)Service: General repairs & maintenanceService: General repairs & maintenance

  John Ritchie
3 years ago
I took my car my truck to Gosch Toyota in the backseat of my truck with a dremel Sawzall DeWalt and couple other tools when I went to a job site today and when to use them they were gone somebody a Gosch Toyota stole them no an are but I know they were in there when I drop the car off I figured it was safe but it wasn't people do not take your car here do not trust these people okay they're thieves I will never take my car there again never and I used to take my car there all the time after this happen don't take your car here learn by my mistakes thieves don't deserve your business it could happen to you it cost me a job because they stole my tools yes gosh Toyota stole my tools somebody that works there did

  isaac_XP
3 years ago
Ricardo Arreola helped us out. Supper helpful, Kind, talked us through everything, very understanding and let us take our time as well as give us our space while we talked thing over.

  Richard Craycraft
5 years ago
Micharl Jernigan great salesman got us into a car no fuss.In the Door out the door all with a great buy on a Corolla.His professionalism and no pressure buying made it a terrific experience.Richard and Michele Craycraft

  Noah C
5 years ago
Gosch Toyota's experience was solid. Among the other dealerships we tried to use for the vehicle we purchased, this one was by far the best dealer.

  Kay Smith
5 years ago
Great service great place to buy a vehicle

  Steve Quesada
5 years ago
Great friendly service and a successful car buying experience. Many thanks to Trevon for paying attention to what I was looking for in a car rather than just trying to make a sale.

  Alberto Garcia
3 years ago
I was helped by Hector Garcia, very professional and great customer service. Made the whole parts buying experience easy. Gosch Toyota Parts

  Rossi Hill
3 years ago
Thanks so much to Joseph Santos for helping my girl friend get her tire fixed quickly and with awesome service! Thanks guys we will always return!Service: TiresService: Tires

  John Kage
5 years ago
Ben B was a great sales rep for Toyota we got a new Camry and love the car. Thank you Ben and everyone who helped us get a car today.

  Elizabeth del R�o
3 years ago
Friendly and fast service! I made my appointment last minute and they were happy to help me out.