Gosch Hyundai Service

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Chase Gamble
5 months ago
Somehow every time my car gets serviced here, there's a new scratch on the interior (from the technicians 100 different keys), or loss pieces scattered around from when they checked the air filter. I remember when I first bought my car here, it was great service but its gone down over the years. Not to mention the rude customer service, they couldn't even give you an ETA on when service will be completed and when they do they give you an attitude about it.

  Diane Patterson
3 weeks ago
I met with Ric in the service department, and he was very friendly and very professional. Since I was waiting at the dealership for my service to be completed, he came to the waiting area and informed me that my car was ready to go. It was finished an hour sooner than I had originally been quoted, which is always nice. Everything was a very pleasant experience.

  Diem
3 weeks ago
I went for an oil change without appointment, and Jose was able to accommodate me as always. They have good service, and got my car ready in 2 hours. They also helped me set up an Uber as courtesy after dropping my car off. Thank you guys! Best of luck to your business- Diem Parker

  Jacque Wigle
3 months ago
I was treated like family. They are very courteous and efficient. They took my car on time and had it out 30 minutes faster than they said it would take. Your employees are Awesome!!!Your waiting room is inviting and comfortable.You should be proud of your staff and dealership.

  D. Will
2 weeks ago
Employee Review: Travis Owens, Theodore Parrish, and Paul Tatum - Exceptional Car Sales TeamI have had the privilege of working with an exceptional car sales team consisting of Travis Owens, Theodore Parrish, and Paul Tatum. These three professionals have truly elevated the car-buying experience, making the process seamless, enjoyable, and memorable. I wholeheartedly recommend Travis, Theodore, and Paul for their outstanding service and dedication to customer satisfaction.From the moment I engaged with this remarkable team, their professionalism and commitment to excellence were evident. They possess a wealth of knowledge and expertise in the automotive industry, ensuring that every detail of the car-buying process is thoroughly explained. Travis, Theodore, and Paul go above and beyond to make customers feel confident and informed about their decisions.One of the most striking qualities of this sales team is their ability to create a warm and welcoming environment. They make you feel like part of their extended family, fostering a sense of comfort and trust. Whether you are a first-time buyer or a seasoned car owner, Travis, Theodore, and Paul treat each customer with respect and attentiveness, ensuring that their individual needs are met.Travis, Theodore, and Paul excel in providing a stress-free experience, without ever making customers feel rushed or overwhelmed. They carefully guide you through the entire process, ensuring that you feel comfortable and supported at every step. Their calm demeanor and understanding nature create an atmosphere that puts customers at ease, making the car-buying journey truly enjoyable.Additionally, this sales team's commitment to honesty and integrity is commendable. They are transparent in their communication, providing a wide range of options and ensuring that customers have all the information needed to make well-informed decisions. Travis, Theodore, and Paul prioritize the customer's best interests, working diligently to meet their needs while respecting their budgetary requirements.In conclusion, Travis Owens, Theodore Parrish, and Paul Tatum form an exceptional car sales team that consistently delivers outstanding service. Their professionalism, knowledge, and dedication to customer satisfaction are truly commendable. Whether you are in search of a new or used vehicle, this team will make the process great, ensuring that you feel valued, informed, and supported throughout your car-buying journey. I highly recommend Travis, Theodore, and Paul to anyone seeking an unforgettable car-buying experience.I don t want to take away from anyone s commission but stick with any of these three, and you will have a great experience.

  Damon Alle
a month ago
Brought my 2016 Hyundai in for a check engine light. Paul the manager assisted me with finding the service center, he also asked if I wanted to upgrade my vehicle which was an awesome suggestion. After the whole process I left in a brand new 2024 Hyundai Elantra! With $0 down! Check them out, they treat you like family. Shout out to Travis, Brian and Paul and their great finance team over at Gosh Hyundai!

  Tina Lopez
a week ago
Within the 2 5 years I've had my Hyundai Elantra its been in for service 6 times. 4 of those are because of a clicking noise I front end. This last time nothing got taken care of. They said they couldn't duplicate the noise. Which is ridiculous cause all you gave to do is make a right or left turn and you'll hear it. It happens all the time. So now I've got to schedule service again and wait almost a week for you guys to even look at it. Which during that time I'm without a car. I can't afford a week of rental car. So not real happy right now. And my car at the time only had 60000 miles on it now I'm at 70000 miles And I'm still having the same issue

  Liz A.
a week ago
Love my Palisade. Isaiah made the car buying experience easy and enjoyable!

  diane knapp
3 months ago
Easy check in. The team keeps you informed via text as to the services needed/required now, or in the future. The treat their clients with respect. I watched the service techs discuss (with other customers) the service and , recommendations for their vehicle. I was impressed how they treated one very young, and one, very old customer with the same respect. And, there actions show their love their job.

  Stephanie Garcia
2 months ago
Great customer service.. Our salesman and his team worked with us another purchase. We re returning Hyundai customers because they take care of their clients. Service is great and everyone is very knowledgeable. Would definitely recommend them. I m super excited with my new car. They made it happen.

  Linda Belikoff
a month ago
As always Anthony got my car in and taken care of in a timely manner. I had the 60K maintenance done and I had my car back just before lunchtime. I'm always greeted by name upon walking in. Makes me feel like I'm a valued customer each and every time.

  Ronna Crowder - California
2 weeks ago
Buying my new Hyundai Santa Cruz was a great experience. Brian was amazing and he walked me through the whole process. I am so happy with my new (first!) truck and with the entire purchasing experience at Gosch Hyundai.

  tina williams
a month ago
Guy and Anthony are wonderful. I appreciate getting the appointment for my vehicle. The Service was great. I am always pleased with the service. I will continue to bring my vehicle to the dealership.

  Suzanne Bodell
a month ago
I have been getting my car serviced with Anthony and Guy for over 5 years. I won't go anywhere else! They always take care of me and my vehicles needs. Keep up the Great work!!! GO Gosch Hyundai!!

  Jackie Enciso
4 weeks ago
Carlos is always friendly and helpful, they know how to get things done. Even if there's a wait they'll give me lyft home or I get to sit in the lobby where they offer drinks and snacks. They have a great team there and I love going to the Hemet Hyundai for all my services.

  Arden Rodriguez
a week ago
Brian Martinez and Jose were very attentive to our purchase experience. They were very friendly and made the process feel seemless.

  DeAnna Robertson
a month ago
Anthony went above and beyond to help me and didn't make me feel bad for waiting so long to take care of my cars basic needs. The entire staff was friendly and professional and I will always bring my car back for the service.

  Kayla Hudson
2 months ago
The best dealership around! Customer service is unmatched! The constant updates and the hospitality Gosch Hyundai Service provides is 10/10. I will always recommend the Gosch Hyundai Service department to my friends and family! Thank you for making sure my Hyundai stays in top shape on the road!

  Robert Greathouse
3 months ago
Anthony s professional service was above and beyond my expectations. He called with good news saying engine replacement will be taking care of through Hyundai s engine warranty campaign and that a rental car would be provided that I didn t need. He said it would take 10-15 days to repair and we received car back in the estimated time frame. Everything I was told happened was as one would expect. I am definitely a Hyundai believer. I am not surprised at their best warranty in the industry. I will consider a Hyundai when I look for another vehicle.

  Deborah Paddie
3 weeks ago
Rick from service was the best. Contacted me almost everyday to update me. Fast and efficient. Only negative was having to pay for some of my car rental. Thank you Rick!!

  Kourtnie Green
a month ago
I always appreciate the fantastic service. They never try to upsell me but tell me exactly what I need and the best options. I will always use gosch for my maintenance and repair needs. Believe or not they are more affordable then one would think

  Bill Jones
a day ago
They paid for an Uber to pick me up from my home to get the car back which was beyond the call of duty as I had brought my car in for a recall and therefore paid nothing. Excellent service and car drives much better.

  Jennifer Bredeweg
a week ago
Gosh, Hyundai was great. Michael was our salesman. He went up above and beyond to find us the car we wanted.

  Malcolm McNeal
4 weeks ago
Anthony is in the service department, and he is awesome. He always takes great care of me. I really appreciate his commitment to excellent service.

  Scott Hanson
2 months ago
The best experience I ever had at a dealership. Very professional, they went above and beyond. I'm extremely happy. Thanks to Rick and the service team.

  Jessica Yelm
2 months ago
Salesman and Manager worked hard to get me the deal that worked for me. My new car is gorgeous and has all the options I wanted! Finance experience was fast and smooth. No pushiness from anyone!

  Dawn Goennier
2 months ago
Anthony was so nice, I went in to see about my upper tail light, he came out to see what I was cocerned about, and ordered a repacement part, a few days later, I returned and Anthony took such good care of the issue, my wait time was great, had my car back in super time, thank you for having super advisors at your service counter. Will return for sure!

  Musa kamal
3 months ago
Frankly, we were about to give up on buying a car after visiting other car companies around. Afterwards we met Marcos. I really think that it has increased the brand value of the Hyundai brand. Before, I only admired Japanese cars. But my opinion changed with Marcos. My second car now is Hyundai Tucson and we are very pleased with it. I'm thinking of buying an electric Hyundai soon.

  Mollie McElroy
2 months ago
Just really wasn t happy with customer service and the tech who looked at my car. Brought car in due to going through a flooded street to get home. Said I had a wet air filter and told me to replace it and I declined I had just replaced it before I drove it to the service team the following day after all the rain was gone, because the old one was definitely wet from the rain. I had told them that when they told me I needed a new one and I said it should be dry it s brand new and they said no it s soaked. So I still declined. I declined all the work needed except the oil change. when I got my car it was completely dry like I knew it was since It was brand new right before I drove it over there. Which just tells me that the tech didn t actually check my air filter they must have just assumed it was wet which is frustrating. There was more I was frustrated about but that was the icing on top lol

  Tonya Sears
a week ago
My customer care agent was friendly and professional. He got me in and out in record time. Thanks