Ray's Quality Cars
4.6 (66)
195 S Fortuna Blvd, Fortuna, CA 95540
(707) 725-6225
raysfortuna.com
Claimed
Service options
- In-store shopping
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Cami McKnight
6 months ago
**update: since my review Rays has blocked me and completely ignored me. I took the car I bought from them to a local mechanic and there's over $3,500 worth of repairs that need to be done. I hate this place & the fact that I trusted them!I would also leave no stars if I could. I purchased a car here the end of March, paid for it outright. Was told the car was inspected prior to purchase however the next day I realized the front passenger side tire was completely bald. I was shocked that this was overlooked in their "inspection" I called and let them know and I got attitude for questioning their inspection of the car. They ended up ordering me two new tires for the front and replaced them for me, as they should. Fast forward a few months, there are multiple lights coming on including the check engine & the car itself is acting weird. I called Rays to see if they could just look at it, read the codes and let me know what's wrong as I have children and don't feel safe in this car but since it was an "as is" sale they wouldn't even make me an appointment. This is how they treat their customers!? The woman I talked to on the phone told me she would call me back Monday & would do everything she could to help me. I never got a call back. I'm extremely disappointed in myself for trusting this dealership. I do not recommend purchasing a vehicle from them. They do not care about YOU only themselves and taking your money.
Nathan stucki
6 months ago
Very friendly and easy to deal with. Quite pleased with my purchase. Shortly after purchasing my truck there were some issues which they went above and beyond to make right. Even giving me rides home and picking up the truck themselves to get worked on.
Rabecca Rice
8 months ago
If I could leave a no star I would! I bought my van four months ago and was told they had done a tune up on it(this is relivent). Two weeks after bringing it home the check engine light came on! Then around that same time the window switch on the driver window stopped working properly. Then two weeks after that the hydronics for the back lift gate went out!!! I let them know about the light and all they said was they would hook it up to a computer. Luckily for me my dad is a mechanic! He already knew why the light was on, it did not in fact get a tune up!! The plugs and wires were jacked and the air filter was so clogged he could not see through it. Wail doing that he found an exhaust leak!!!
Laura Saner
a year ago
I really needed a replacement car for my 20 year old vehicle. I went to the website & found a car I really liked. When we arrived the staff was super friendly, very helpful (helped install a car seat) & just made the whole process & day wonderful! Not a pushy dealership & they even gave me trade in for my old car! All said & done I will recommend Ray's to everyone & anyone who is looking for a new car! Big thanks to Tristan.
Cody Ogburn
2 years ago
My experience with Ray's was delightful! Ray made sure I was able to get a good car within my budget, when other dealerships couldn't. Also, as a trans person I felt very resected! Ray used my correct pronoun and treated me like I was a friend. I would recommend Ray's to everyone!
Jeremiah Shepherd
a year ago
Just picked up my new Toyota the other day everyone there was awesome & they have a really neat shop! They eeven came & picked me up at my house! The whole deal only took a couple hours! Thanks guys for helping me get back on the road again!
Bob Gray
a year ago
Ray's Quality Cars is a true Family Business, they take care of their customers with out the bull s**t . Once you buy an vehicle from them you become part of the family. And what that means is that they will always have your best interests when you purchase a vehicle from them as long as you own your vehicle. Best of they have there own auto shop, incase you need a tune up and much more within serving your purchase vehicle. I like to say thank you and much love.
Lesley Bardwell
a year ago
I'm very unhappy with my purchase at Ray's. They sold me a car without a lugnut. I had to replace the air filter and spark plugs within the first week I had it. My car said the reverse light was out so I put new ones in and as soon as I screwed it in the trunk lid it went off. So basically I have to pay alot of money because it's electrical. I don't think it's fair and I would never recommend this place to anyone who wants to buy a car.
diamond larsen
2 years ago
Rebecca and crew was super helpful friendly and professional. Came in with my 2yr old and 1yr old who love to get into things and they kept them occupied very family oriented. Car is beautiful and drives well thank you guys for the wonderful experience definitely recommend going here this get your dream car
Joey Blaine
3 years ago
JR was so friendly and helpful in the purchase of our 2017 F-150. Super fair and reasonable. Will definitely be coming back when we need another vehicle in the future. Thank you, Ray s!
samantha v
6 years ago
exceptional service, quick and friendly, easy car buying experience. Shiloh at the front desk is wonderful! I applied for a vehicle in the afternoon and was approved by a local bank by 4pm the same day. Drove off in a 2012 Camaro the next morning. I would recommend going to Rays for your next used car purchase.
Robert Erickson
3 days ago
Never been so I don't know
don trucker man
6 years ago
I'm very happy with my Ford escape, Ray's is the place!
Humboldt Honney
5 months ago
Treated me with great respect even tho i didnt qualufy. Hes got the trucks at good prices
Jonathan Taylor
4 months ago
Great selection all year around.
The Mighty Grinch (TheMightyGrinch)
5 years ago
Customer service is very good. They are friendly and professional and didnt try and push me into a vehicle I didnt want. They couldn't get me approved but wont give them a bad review because of that.
Jessica Schrader
a year ago
Ray is awesome, he has a great selection of cars and is reasonably priced
Robert Lowe
a year ago
Love this place. I have brought at least 3 cars. JR is the man. JR well take care of you amd your car.
Gabrielle Stringer
4 years ago
Ray's has wonderful prices and JR and his team are absolutely amazing. Friendly, courteous and fantastic services and product.
Amber
a year ago
Great people. Help after sales. Been back for six cars over 3 years.
Sieanna Mueller
3 years ago
The people who work here are extremely helpful and friendly....they were able to get us onto the type of vehicle we were looking for..
Tracy Smith
5 years ago
Best place to buy a quality car and they're wonderful people to deal with not sure I would shop anywhere else because of their great cars and great customer service they really try to get you into the best car for you and your situation
Andy Delong
6 years ago
Rays cars is very good he is very fair and and does what he can to help and take care of his customers i would give him a 5
Marcus McCain
6 years ago
There always so helpful there when your shopping for a good dependable car stop by rays used cars you'll be glad you did
Caprice Stowe
5 years ago
I have purchased several cars from Rays.Happy every time!!
Mike Turner
2 weeks ago
Good people.
Shakota Kennedy
6 years ago
Ray is awesome extremely helpful and all in all a great person to buy a car from
Cynthia Hoffer
4 years ago
The people are friendly and they Turn over backwards to help you achieve your goals it's just my guess
Loretta David
5 years ago
Great people bought a van here....trying for another vehicle today...
Kevin Bradley
3 years ago
Bought my van from JR.....great place to buy a vehicle.