Les Schwab Tire Center
4.3 (274)
275 N Fortuna Blvd, Fortuna, CA 95540
(707) 725-1169
lesschwab.com
Claimed
Service options
- In-store pickup
Introduction
Les Schwab Tire Center is a reputable tire shop in Fortuna, CA, offering a range of services including tire rotation, oil changes, wheel alignment, and more. Known for their exceptional customer service, accessibility, and diverse payment options, Les Schwab Tire Center caters to various car maintenance needs.
Services offered: Tire shop, Brake shop, Car battery store, Oil change service, Truck repair shop, Wheel alignment service.
Les Schwab Tire Center Reviews Summary
Pros
- Above and beyond customer service, staying open beyond closing hours to complete services.
- Free diagnostic services and willingness to address complex car issues.
- Efficient and quick service, especially for tire-related needs.
- Professional and knowledgeable staff providing excellent recommendations.
Cons
- Inconsistencies in appointment timings leading to delays in service.
- Higher pricing compared to competitors for certain services.
- Communication gaps regarding credit account approvals causing inconvenience to customers.
Suggestion
Improving appointment scheduling and communication with customers regarding service timelines and pricing can enhance overall customer experience.
Positive Words
Great, friendly, helpful, professional, excellent.
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Kirsten Gram
3 weeks ago
Great service getting a nail out of our tire .and did so 15 min before closing.
Keefe Brotherton
a week ago
This place goes above and beyond. Brought vehicle in for oil change with less than two hours till close. This place stayed open for 30 minutes after closing to finish the job snd sent me on my way. Great place with great customer service.
Gladys Brockway
4 weeks ago
My car's battery died while I was out and about. Thankfully I called Les Schwab and they were able to change the battery. Then they ran a diagnostic to see if problem was due to starter, alternator, or battery. All this was at no charge. They go above and beyond and I trust them 100%. Will definitely go to them for servicing.
Jackie Salas
2 months ago
They were awesome. I just wanted to get my tires rotated. And they took me right in and no time they had it done. Thank you you guys, you are all awesome. Thank you for your service You guys are great.
jd kronyk
3 weeks ago
Service was on point, and adjusted price to what I had found online, which saved me a bunch as budgets can be tight these days...
Carmela Amoroso
5 months ago
We're from Canada and had car issues. These guys were amazing! Friendly and extremely helpful!!
Brett Leonardo
a month ago
Always the go to spot! Excellent service, helpful and reasonably priced.
Fred Summers
8 months ago
My failed Tire Pressure Monitoring System had stumped the dealer and other service stations. Ricardo did the research and went the extra mile to fix mine. He even made a follow-up call! Well done.
WR M
a year ago
A real awesome team. I was concerned since the company had be purchased that the service would be reduced. It turns out the new company lets the manager run their own store. I was very glad to see that they have increased there line of tires. The team works very well together and they have some real good folks there. The attitude of everyone is outstanding from the front (Admin) to the shops. I know lots of people get upset when their vehicle is not working right and we love our vehicles but these guys do all they can to make things right. I know some people get upset when the cheapest company in town (not Les Schwab) does bad work. Les Schwab will try to fix things but don't get up set when you find out cut rate cost gives you cut rate work. Yes Les Schwab may cost more but you get your money worth and then some.
Shannon Cruz
8 months ago
I applied for the credit account since I planned on getting 4 of the best tires I could get, brakes, rotors and oil change so I planned on spending a lot of money there.. I applied and it said pre approved for x's amount of money and ALL I had to do was bring in my ID and get a signature and I'm set. I read all the emails and NOTHING said anything different besides getting my ID and signature. So I go in there and they say that because of something in collections (from 7 years ago... on my credit report everything has been paid 100% on time and I owe $150 on ONE card right now and that's it) that I would need to put half down or get a co signer. Why doesn't the email say that??? I'll take my business elsewhere.
Elena Friedman
a year ago
Went to two Les Schwab's. Our intention was to buy snow tire chains. First location sent us to the one with stock. I had never been to a Les Schwab before. I was impressed with the knowledge, friendly staff and cleanliness. Also appreciated that they stayed focused on the client they were working with instead of jumping around trying to help more than one at a time.
Todd Gregory
5 months ago
Checked in for a tire rotation gentleman said it would be finished about one hour. I waited for about an hour and 15 minutes. And no one had come to bring my car in yet. I m about due for tires thinking about taking my business elsewhere.
Gary Colby
8 months ago
My granddaughter's tire blew out on her way back to San Francisco. She wound up here in fortuna. We were in and out in 30 minutes. Great service!
colleen sullivan
a year ago
Les Schwab is a great place to bring your car. They patch my tire for free in the past they let me know exactly when my tires need changing. They are respectful and kind.
Laquita Agwiak
2 years ago
I've always had great experiences coming to this location. They have kind workers who will check your tire pressure, which I appreciate the most. I recently bought a newer car and wanted to make sure that I had good tires for it. So thankfully I was able to use their credit program to get some good ones.
Lori Barrios
a year ago
Thank goodness they were open on Saturday on Labor Day weekend. They had the needed tire s, so we bought 2. The changed both tires in 45 minutes. Very friendly and professional.
Denis Shirokikh
6 months ago
Very fast and high quality, the service is just super, convenient parking
Mike B
2 years ago
Great place with wonderful staff! Had a tire going flat on my fifth wheel camper. Being from out of state I Google tire repair. Called two other shops and they couldn't get me in before closing. Called Les Schwab, they said to bring it right down. Got me back on the road again in no time at all. Adam, my service tech was nothing but great! If I ever move to thisarea, or an area serviced by Les Schwab. They'll be getting all my business. Thanks again Adam and all the staff at Les Schwab!
Alexander Hampel
2 years ago
Had new rims and valve stems mounted, and got an alignment. I was only charged for a front wheel alignment, as the rear wheels were fine. Made an online appointment a couple of days ahead, and immediately got a spot on a Saturday. Very happy with their work, excellent value.
Timothy Strahan
2 years ago
I started using Les Schwab when they were first starting and their store was at the northbound offer northbound off ramp Ferndale.I have been a loyal customer of their since. I really hope after the pandemic is over they start up their popcorn machine too.. As an Iowa country boy by birth I love popcorn.
Todd Gregory
2 years ago
Have alway had a good experience here. In the past have left work early because I can t get there during their regular business hours. Today I did the same and was denied rotation due to closing in 15 mins and notified me they had stopped taking service 1.5 hours prior to me coming in. So if they close at 6pm and stop taking customers 1.5 hours before then how does a business say closing is 6pm? I work in service too. I understand walk-in business, and folks continue walking in till closing time and I still provide service. If you say open till 6 and don t accept appointments you probably should serve your customers till closing time.
Zach Evans
2 years ago
The team at this location were incredibly kind to my family and I. We were headed to Shelter Cove and ended with a pretty bad flat.They got us right in, were so kind to my kiddos and fixed it right up. I couldn t have asked for a better experience.I highly recommend this store!
Kitty Felix
6 years ago
This store is fantastic! First, their price for a full synthetic oil change is the best I've seen on the entire west coast. But their friendly service is unbeatable. When I first visited, my son was 7 months old and very curious. He wanted to see all the tires and eventually watch the men and women working in the shop. After a few employees noticed my son giggling while playing 'peek-a-boo', they began entertaining him through the window. I later found out they also had young children. Sometimes as a mother of young children, it's hard to feel welcome during these necessary errands. They really helped take the pressure off of entertaining my high energy little guy and made it a positive outing for us. Thank you!
George Glanville
a year ago
Made appointment.Had to wait 45min for them to start .The Mechanic did Great job. Air BagsVery happy.
Kristen M Rees
3 years ago
Absolutely stellar staff work at Fortuna Les Schwab. They have done good, fast work. They are professional and have helped me and my family many times. Their free checks, customer service, and guarantees are fantastic.
Ro Tambura
2 years ago
So I had my oil change today (Feb 18th, 2022) and the guy said they checked my tires and made sure the air was just right. So nice of him! From there I drove straight home to Bridgeville, and when I got out of my car I noticed I was missing a hubcap. Immediately, I called Les Schwab, and the guy who picked up the phone said the mechanic who did my car was on lunch break and he said if it was okay to call me back. I said "Okay", but the guy has not called me back and it is already 3pm. I live up on the mountains of Bridgeville with no neighbors and the only place I go to everyday and park my car at is the school where I teach at (Van Duzen Elem). And I swear I had all 4 hubcaps before I went to Les Schwab for oil change today. (Rommel Tambura)
Mia Mia ShaRich
2 years ago
Tyler was very helpful, not only did he put new tires on he also took the time to show me where my spare was and tell /show me the process of getting it out to be used if need be. Great experience, was in and out in less than an hour.
Chris Martin
6 years ago
Awesome employee's, got me back on the road quickly after a knife went through my tire and rim. Thanks again guys.
Skyler Lipinski
5 years ago
The staff here makes this place what it is. From the ladies being so helpful and friendly up front, to the men doing the quality work out in the garage. These folks deserve 5 stars for quality and customer service. I will always bring my vehicles here.
Darrell Holbrooks
6 years ago
While the staff was friendly, I was. Or a fan of waiting over two hours for 2 tires to be changed. I recommend Costco or the Internet for tires in the future. The prices were at least 50 dollars more per tire "grade" compared to local stores. Had this have not been an emergency I would have gone to Costco. i don't believe I will be returning, and don't have the desire to return for the routine rotations... I would rather pay to have it done in a reasonable amount of time. I don't believe the store was busy, as a majority of the staff was socializing with customers, and family or friend visitors. I have also visited the mckinleyville location for a replacement of 4 tires, " in that case I also had an appointment" I highly suggest saving the extra money by going to Costco, or supporting a local business and paying a little extra to save some time.