Pick Your Part - Fontana

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Uriah Cisneros
a month ago
DO NOT GO TO THIS PLACE FOR BUSINESS . the lady who works at the yard ( white lady ) doesn t know how to write checks properly, on top of that , the service is HORRIBLE .. having me call just to wait for a call back that never got returned .. did i mention this happened 4 times back and forth over the phone to where me and my husband went to the actual location .. where you guess it !! the lady at the front just turned us away with YET ANOTHER UNPROPER CHECK . Not to mention how rude she is .. not only did i have to go through all this distress , they have yet to work with me to fix this , i ve had to pay $ out of my own pocket just to also go back and forth to the location due to this happening . they play with peoples money . all and all just FIND A BETTER PLACE

  Rolando Gonzalez
3 years ago
Good place to pull your own auto, truck and SUV parts when you find the right vehicle.

  Daniel Chavez
a year ago
I couldn't have been to a worse place. After repeatedly being hung up, by the automated system they have when you call, I decided to go out there, because in the photo the car was complete and had all the parts that I needed. When I got there and found the car it was completely stripped. Talk about a huge waste of time.

  A C
a year ago
I was going to buy a new switch on Amazon for 40 dollars but everybody said try LKQ instead. So after 3 hours digging thru multiple cars scattered around the lot, I finally found my switch. Final cost was 75 dollars and they threw in a free body pat down because they think I was hiding other parts in my skinny jeans.Just remember that your paying for the experience as well. Where else can you pay almost double the price and be accused of being a criminal at the same time. After you have been exonerated you almost forget that you paid double the price for a used part versus buying a new one.

  Laly Puly (LalyPuly)
3 years ago
Good prices and wide variety of vehicles and parts!

  LaRobert Barnwell
a year ago
Rude customer service from the guy at the checkout window. I was just trying to get my core returns $20 after spending $247.96I misplaced my receipt changing my parts in the parking lot. I paid with my debit card around 2hr ago. The return is going back to my card away yet he kept trying to agitate me to refuse giving me a refund.

  Foolish Wisdom
3 years ago
This is by far the best location to me out of the bunch. It is well organized, the staff is friendly and not power-drunk. They treat you like you are a customer and not an inconvenience. I find some incredible deals every time I have driven the extra mile past 3 other lots, one being 5 mins from my home in Wilmington . It is worth the drive, trust me.

  Jack Retes
3 years ago
A plus is when one of the employees handed me an inventory of the vehicle that I was requesting. But the checkout guy said that the year between 99 and 2003 it should fit no problem. it didn t. I paid for the warranty and they redeem my money. It s clean and organized. I ll even take my kids for a picnic there.( )

  Ray Amaro
2 years ago
A total and complete disaster, I went to one yard to purchase a rear shock of or my car and they charged me $9.47 plus tax . Then I went to a second yard to purchase another one, and the cashier said that the price was $32.76 plus tax.I then called the corporate office and explained what the problem was, and all they did was give me the time around for almost four hours. Very frustrating situation to say the least.

  Iridisent
10 months ago
Worst lkq I ve ever been!! Buy parts from eBay cheaper! And don t waste a lot time to come here!!! Zero stars!

  roblesmotorsports1
2 years ago
Bad customer service i ask in the front door for a vehicle , they send me to customer service inside but i had to pay. They didnt had a vehicle but when i ask for a refund they just said it was my problem that i had to check my phone for inventory. . So whats the point of asking for help and getting charge the entrance

  Rick Piros
a year ago
SICK of competing against parts collectors. Junkyards are a waste of time and money. What was 500 for a motor is now 750, if I pull my own motor.I hope this place goes out of business.

  Gus Arias
3 years ago
I was selling a vehicle to LKQ. I told them the documents I had they told me it was fine. They told me that they would be at the property at 8-10 am . After I called 3 times and they couldn t give me a real time what time they would show up. Finally at 12:04 the driver calls me and told me that he would be there in 10-15 mins. After all this they said that they couldn t buy my vehicle due to the paper bill of sale that I had. I wasted all of my Saturday morning on them. They are unprofessional and incompetent to do their job.

  Josue Gonzalez
4 years ago
Pretty much this place is self service in the fullest term. If there were self checkouts there would be no need for employees. I attempted to bring my transmission jack in the yard to make the process easier but was not allowed due to policy. Understandable. Once I removed the transmission I took it to the counter and paid for it and requested help to load onto my vehicle but again they said they could not help because of policy. I have always received help at other LKQ's but this one is I guess in a league of its own. Good thing I found a good samiritan around the lot to help me out. Perhaps he could run the place better.

  Lance Nash RPCGA
2 years ago
This is my favorite pick apart. It seems very clean and organized. There s not oil everywhere. It had a lot of parts that I needed. The staff that work there are very nice.

  Richard Ray
a year ago
Most Parts are overpriced. I can get new items for cheaper on amazon an rock auto.Savage yards arent what it used to be

  Maurice Harris
2 years ago
If you're a DIY type person LKQ is for you.From radio buttons to motor's & transmission's they have it. Bought a heater control switch for my silverado on Amazon last wk. for $127.00 they sent the wrong part. went to LKQ on Boyle found one for $32.00, I have heat now.

  Karina Ambriz
4 years ago
Most horrible service! From going to the junk yard and calling the place for questions. We went all the way to the junk yard to ask about what we need and they didn t want to tell us nothing! Gave us a number to call and we call and the lady and she was so rude! Wouldn t even let us talk. Don t bother with this place. Would give it 0 stars if I could.

  DONALD STEELE
a year ago
They have cars on line ware they are in there lot. Exp. Row 26 spc 26 did not spend time looking. And I think that's marvelous. Good job people

  Mrs Coronado
a year ago
Smallest of all the ones we ve been to. But still full of vehicles. Wheel barrels to use for parts. Good prices

  Gerardo Torres
2 years ago
Do not seel your car here. They are thieves that pray on the public so trying to sell a volvo and oscar the inspector said it doesn't have original catylitc converter so knocks off 100 dollars from already a poor price offered for the car talks to Oscar the manager and gives same reasons theoretically original and after market converters must have same parts and materials especially because California is a very struct emissions state but they will point out anything to give you less money I will never come here to purchase parts nor sell a vehicle again

  Jeff Pinero
2 years ago
Quiet spot, not a lot of foot traffic and that can be a good thing. Selection is limited due to it being a smaller place but still had a good time removing things I needed.

  Max reveles
2 years ago
Today I bought a sunroof regulator and the cashier lady charge me for the regulator and for the glass but I didn't get the glass, I ask her that if she realized she is charging me for something that I didn't take and she said yes but she have to charge something cuz the part was to big for that price... I keep my receipt to prove it...

  Johnithan Kussart
2 years ago
Organized, just didn't find the part I needed.Online states free admission, all these places charge $3 entry

  Isaac Guzman
3 years ago
Do not sell your car made a appointment yesterday so they can pick up my car today waited 8 hours and no one came when they finally came guy who came and picked it up said he couldn t take it and didn t want to do his job he didn t say nothing and just left and then called to see what was going on and they told me they couldn t do nothing about it do not sell your car here

  Marco Palomino
a year ago
Only 3 stars bc they didnt have my car 2013 fr-s how ever crew is willing to help look for a vehicle in their system

  fatima sandoval
2 years ago
Excellent service lkq Fontana caWorse service ever on lkq Riverside caSame roof rails for 09 Odyssey in Fontana less than $70.00.LKQ Riverside ca they want to charge $132.00

  Nonosbroncos A (Nono)
2 years ago
Horrible got accused of stealing in not so many words not my FAULT!!! they didn't mark the part when I walked in cuz they 'were too busy TALKING TO EACH OTHER!!! not DOING THERE JOB!!!

  Edgar A Poe
2 years ago
It's okay you don't have much to go on for price difference has pretty much almost the same but considering I did get the part cheaper than what listed for that's the guy behind the counter realized way too much for what they wanted

  Jorge Benuto
5 years ago
prices Prices going up a lot Use Radiator $51no warranty And you gotta pull You self Come on guys you guys Need to be Reasonable If you wanna buy something you better check the price 1st