Mountain View Tire & Auto Service

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  April Pico
2 months ago
When I talk about a life saver LET ME TELL YOU.Long story short I didn't put my tires on properly after servicing my own brakes. Commuting up to the high desert in the pouring rain I felt my front end shaking. So I had to stop somewhere fast!With a convenient location I was able to stop at Mountain View Tire & Auto. They had customers so I was expecting to wait a while because I was just going to ask to use their torque wrench. The nice gentleman named Martin at the front desk said they'd be able to help.They got me in and out super quick and very helpful! Less than 15 minutes Gilbert and Mike got my car jacked up and tires balanced properly so I was safe to drive.Thank you!***be prepared for the cold weather***

  Jenn Zehnder
2 months ago
Please, please do not do business with this location. My family and I have given them lots of business but not anymore. We had taken one of our cars to have an oil change and they recommended two tires. We trusted their judgment and told them to go ahead with the two tires. When they called to inform us it was completed we went paid, drove off and trusted all was good. Three weeks go by and the low tire light comes on. We decided to take the car back and upon arrival the manager ask how he could help us and we told them the tire had a slit in it and they looked at the tires and he didn t understand why the tires on the car didn t match the receipt. He is the employee whom sold them to us. We realized they never installed the new tires we purchased in the first place. We have all of our necessary receipts. We are very disappointed and sickened that this location would do this to us especially after all the business we have given them.

  Amber Turner-Macari
2 months ago
My husband and I were heading back to Las Vegas when our car began experiencing problems. We googled the closest mechanics and found these guys and they saved the day. After telling them the urgent nature of the situation, they made quick work on looking at the vehicle to determine the problem. Once identified, they ordered the part and had us back on the road in no time.A huge shout out to Ryan for his excellent customer service and to Mike for changing the part out quickly!

  Miki Crough
a month ago
Don't use them. They over tighten everything. My girlfriend used them . They put water in the oil and blamed me since I just changed the oil. They cleaned it out at no cost...hmmm. Then they did her front brakes, they only did one side. New bads on the right and the old pads on the left. I rotated my new tires today and had to use a extension on my breaker bar cause they must have been torqued to 300 ft lbs. I discovered the latter stuff later and didn't feel like confronting them now. I usually don't do this but this is worst example of bad mechanics I've ever experienced. Beware!!!

  Shayan Amiri
3 months ago
I got a call that my dad was in the hospital and needed to get to him ASAP but when I hopped in my car I saw I had a flat tire.I called up Mountain View Tires and they were able to do a quick 15 minutereplacement with no hassle and really saved the day.Thank you so much to the guys at Mountain View Tire & Auto.

  Kathy Porter
2 months ago
I visited this business for a tire repair. I called and was told to come on in and they could do the repair. There were two people ahead of me so I went to have lunch. There are many restaurants within walking distance and other stores to visit which made my waiting time go by fast. Repair cost very reasonable.

  Fossil Destroyer
2 months ago
I called asking if they do transmission fluid, engine coolant and inverter coolant exchange for a hybrid car. They said yes except for the inverter coolant since they honestly dont know what it is. I agreed to it and they did transmission fluid and engine coolant exchange and was done in a couple of hours. About 2 miles away from the shop, my engine light turned on, hybrid engine malfunction kept flashing and my car stalled in the middle of the freeway. I almost died twice as trucks flew by inches away from my car. I was able to crawl the car to the roadside and called their mechanic. Mechanic came after an hour and said he just drained and exchanged the fluids and didn touch the engine. I had to get my car towed to the dealership where they found out that the INVERTER FLUID WAS COMPLETELY DRAINED. Technician said that it must've been drained (accidentally?!?)when they did the exchange. What?!?! Definitely top5 worse days of my life since I almost died twice and I trusted a company to do their job properly.

  Kristy Rockney
9 months ago
I was on my third tire. I had a tracking device put on my car. My friends didn't even believe me. They were telling me it was my car and my car was called the cube even though it was a Nissan versa. SMH, and one of them was even a mechanic!!!!!! Mountain view tires put my car up on the rack and found the cube GPS. I'm so thankful for them. And if you've ever been in the same situation you would understand. I just want to say thank you to all the workers for not making me feel like I was crazy and actually finding the GPS that was strapped underneath my car. I cannot express the gratitude and the freedom and the peace that you have given me. . You guys deserve 10 Stars.you are awesome thank you so much for your service.

  Ruth Zaragoza
a year ago
Please do not go here! They took advantage of the fact it was raining and I had a flat tire. I was charged over $380 for one tire. I confirmed that it was the cost for one tire and the manager gave attitude and began tapping his fingers as if I was bothering him, no one else was in the store. They scam on woman that come in alone when it s convenient and easy for them. My tire was completely flat and I couldn t just go anywhere. I will never go here again.

  John Martin
11 months ago
My #1 go-to place for any auto needs. Vincent is super nice and the techs are extremely fast every time I go. I don't believe these "scam" reviews at all. The prices were always great and the service was fast. I'm never going to America's Tire/Discount Tire again.

  Viviana Pizano
a year ago
do not go to this location. they will scam you.I came in to replace two tires. I asked about the price of new and used tires. I didn't want expensive tires, but I also didn't want super cheap tires either. I was quoted $410 for the cheaper tires and the newer tires would be a $60 difference (so $470 for the new tires). I chose two new Yokohama tires at $175 each ($350 for both tires), plus labor, fees, and tax. $470 sounded about right to me. we agreed on those tires. I asked if I needed to sign anything, the store manager said no, I left him my car keys, came back when my car was ready, and paid.when I looked at the receipt, I realized I paid $550. I also noticed warranties were added without my knowledge. I understand that tire shops are a business and they need to make money somehow, but charging almost $100 over the quoted price is ridiculous.I really felt like I was taken advantage of because I am a female and do not know about cars.when I asked for help and clarification on prices, I was told I couldn't be helped and had to wait for the manager the next day.the staff was being weird, didn't want to answer my questions, and the whole transaction felt off.do yourself a favor and do not go to this location.p.s. my brother was quoted $25 for a tire patch and was also asked to pay a higher price later ($45).

  April Miller
7 months ago
They are bunch of scammers, I was quoted today for rear brakes and rotors over $600. I got a second opinion and was only paid 353. They lied saying both rear rotors were bad and beyond resurfacing. I only needed one rotor replaced. It's a shame how they take advantage of women especially single women with a child

  Jesica Rodriguez
11 months ago
Took my car to just replace tires, but they also "changed" my sensors for a better price. Couldn't get a receipt because I paid cash, and would upcharge if I did it with card. My tire light was on since i left this place. Took it to another shop and was told the "new" sensors this shop installed are actually very bad. Beware.

  Lillian Esparza
2 months ago
Always courteous and friendly. I never forced to do Anything, I m not scheduled for.

  Jocelyn Poston
9 months ago
Received prompt, professional and courteous service. The manager was excellent. Will definitely bring all my cars to this location for service.

  Kyle Fulkerson
a year ago
The team here was great! Just installed new tires and needed an alignment done... They were taking walk-ins and had me in and out quickly with everything in spec! Definitely would recommend to anyone in the area!

  J diaz
a year ago
Great service! We were on a road trip from Columbus Ohio to Santa Barbara when the truck started shaking. Initially had gone to another shop who were going to take a while and charge for the inspection. Glad I called Mountain View. They took a look free of charge and fixed the DRIVE SHAFT in no time. Thank you Kenneth and the mechanic Mr. Diaz

  Jamie
a year ago
The cashier was EXTREMELY RUDE & UNPROFESSIONAL! I don't know him this was my first time being in his presence & he spoke to ad if we knew eachother. He spoke to me using the words "I'm a liar, I'm trying to be slick, i know the difference between buying a tire on a warranty as opposed to without a warranty" which are all false statements. I don't want a person that should be a professional talking to me like I'm a personal friend or enemy.

  On The Brink Ent.
a year ago
They helped me out in an emergency, more than I can express. They knew I was in a bad position and went above and beyond to help me get my tire replaced. I would highly recommend them to anyone, without a doubt.

  Enrique Quintero
a year ago
Traveling through, I began to notice a problem with a wheel and managed to make it here... The manager understood the urgency as we're traveling and made room for us. Additionally, Hernan made all the difference as he was keen on giving the best possible diagnostic and eventually found the issue which was easily corrected ...my son and I are grateful!

  ernest powell
3 years ago
Looking for reliable, trust worthy mechanic, that was honest and could get the work done. Spoke with Mike and he explained everything. Worked with Jorge when I dropped off and picked up my vehicle. True professionals and they do great work. I'll be bringing all my cars here now. Also honored the 15% Costco coupon.

  Adrian Smith
3 years ago
I brought in my truck for some routine maintenance and an alignment. Mike and his staff are true professionals and didn't try to upsell me additional service that wasn't needed. Mike took the time to explain the paperwork from the alignment and the before and after effects. I used my personal vehicle as a test run and since the service was superb, I am moving my fleet vehicle service over to Mountain View from my current provider.Services: General repairs & maintenance, Wheel alignment

  C. Hudson
3 years ago
I stopped in to have additional air put in my tire.Upon inspection a nail was identified along with a worn out valve stem.The Technician out of the kindness of His Heart.Repaired & remounted my tire.And wished me Safe Travels. What a blessing

  monte global
2 months ago
Up charged and waited 3 hours on a oil change

  Angel Soto
2 years ago
there are tons of other stores you can go to. they really tried tellig me its $30 to mount and balance a SINGLE 14" tire LMAO went to a different place and got it done for $60 all 4 tires place is just a SCAM

  Terri Adams
3 years ago
Came in today @8am and was taken right away. They had an oil change special posted outside, didn't need a coupon. Mike was quick and courteous and made this visit the best!

  Diana Reyes
3 years ago
We'll definitely be back for future services. The shop is immaculate, great service and knowledgeable techs who provide you with all the info to make the best choice for your budget and vehicle.

  Jonathan Garcia
2 months ago
Was fast and and job well done

  Christina Chavez
2 years ago
This place is a life saver and they took the time to figure out a solution even when it was a very busy day I am so very thankful to the wonderful customer service I received. I will diffanatly bring my vehicles back to this location...Sooooooo Happy

  Vanguard Fabrication
4 months ago
Quick and professional, Edwin is great.