Brake Masters

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Chad Conners
6 days ago
I have been coming here for awhile now there amazing staff Jesus has always gone above and beyond for his customer anyway he can I can say I found a place I can trust and depend on with any of my car needs top tier customer service for a car place is quite impressive tbh

  Jackie Neely
a year ago
I've heard of this place and decided to give it a try when my coolant was low. We were immediately greeted with friendly faces but the one that stands out the most to me was Alvaro! He was so kind and patient, a great listener to all my questions and even made some great suggestions for further care of my car.I will definitely be back whenever my car has needs!

  Christina Deangelis
a month ago
Took my truck in for them to check out. After hearing what they were quoting for just my brakes and rotors I decided to wait. Got there to pick up my truck and wheels were still off. Took my truck elsewhere to get the brakes and rotors and before even touching my truck the mechanic walked around it noticed my lugnuts were missing and one of the bolts was snapped of. Called Jesus at brake masters and told him of this discovery and he talked to me as if it was my fault and response was why didn't you bring this to our attention. I infor.ed him that they were already closed when we found out so therefore I am telling now. He responded with what do you want me to do about it. I then told him he needs to fix it and I'm not paying for something they broke. I mean his mechanics failed to place all my parts back on my truck and then broke one and didn't say anything. Then he proceeded to question if it was my other brake guy which I know wasn't him. Problem is they knew they failed to place them on there and then broke one from over torching it and dint say anything g and let me drive off with toddlers in the car. Poor service poor management this could have been bad tire could have fallen off while driving with my toddlers in the car. He also stated they don't use the gun but use torch stick which is a lie as you can hear the gun they use to remove or loosen and tighten the lug nuts when ur there so there is no way they could have over torched it to break it. This place is bad news. And this is not the first time we've had an issue with them over doing it and something breaking.

  Chris Lunden
3 years ago
Brought my Camaro to have the brakes flushed. Service is excellent. Jaime the guy that worked on my brakes, always took extra care to cover the fenders to protect the paint. He was knowledgeable about his work. Alvaro worked the front desk. He was friendly and offered great customer service. He was flexible with my issues. They also offer many other services than just brakes. Oil change, differential seal replacement, alternator replacement and many other services. 12,000/1 year warranty on most parts and labor. Some parts offer lifetime warranty.

  Jessica Mcdowell
3 weeks ago
They do a great job always get the warranty it will save you on the back end every time.

  Jose Garcia
a month ago
Great service! Jesus had us in out within an hour for a full brake job we came in for.

  Abdullah Hussein
9 months ago
Great service at a price $60 lower than what my dealer quoted me for the front brakes. They also give you a lifetime warranty on the brakes. Larry was very friendly and helped me with a smile on his face. Norberto, the mechanic that worked on my car, was very friendly as well and did a fantastic job. Thanks guys!

  Shawn James
6 months ago
They do their job. Cant say that I dont feel overcharged, but I feel that way everywhere. They seem trustworthy enough that I take my brakes there for both cars.

  Larry Craig
3 months ago
Great service. Been coming here for years. Thanks Brake Masters

  Nick Falini
a year ago
Larry and Al took amazing care of me and my vehicle. My car had a faulty brake light sensor and they were able to replace that and do my alignment fast! Great conversation with them as well. Honest and sincere service! Thank you guys!Services: Auto brake repair, Wheel alignmentServices: Auto brake repair, Wheel alignment

  Crypto Jo
a year ago
Made an appointment by phone with Larry, he got me right in at the agreed upon time as soon as I arrived. Got a four wheel alignment done in roughly 45 minutes or so. Staff was very professional during my visit. Will be returning if I'm in the area and need some work done!

  Candy Lopez
10 months ago
Great shop I've taken all my high end cars here for axle replacements and there pushing well into the 1000hp range my c6 corvette Zo6 replace both axles in 1 day .. my trackhawk axles replaced bo issues after even my hellcat great shop managers are always nice nd professional

  Msfrenchie_saysay K
3 years ago
I was referred to this place and boy was I glad. I shopped around before I went and they had the best prices. I didn't feel over priced or ripped off at all. The staff were amazingly polite and helpful. They answered all my questions and had no problem checking their work when I had concerns about my air conditioning. They kept in contact with me the whole time about my services and my vehicle. I felt safe leaving my car with them. Crazy part is they completed the work in half the time I was expecting. I had family business to attend to and they were so accommodating. I will be returning and referring my friends. If they see this thanks guys, I highly appreciated your services. I'll be back soon.

  KC (Sassy Kel)
a year ago
I was referred to brake masters through American tire ( love them too) I went in when they opened, and I just had The Best customer service from Larry from the get go.. im not very knowledgeable when it comes to my vehicle problem and he took the time to explain to me on a way I could understand.. long story short, something that I knew nothing about and was quoted approx. $200 cost me $20.. they could have taking advantage, but they didnt.thats BIG in my book.. Thank you Larry!

  Stephanie Solano
a year ago
Very helpful and professional. I always feel taken care of here. There's never been a time when I felt they were trying to take advantage or try to sell me things I don't need.

  Elvin Urbina
3 years ago
Super honest workers won't do any jobs u don't need just to make money off you. The quality of work is as if it was their own car! They definitely take care of you here plus they have good coupons to save $$$ on their website

  Alfred Salazar
8 months ago
Fast friendly service. Very clean and organized, you can tell they take pride in their work.

  Aaron Brownlee
3 years ago
Excellent service. Great place. Honest business. It was a delight to be treated with courtesy and respect as everyone should be. I will go there for all of my brake issues. I was told by Redlands Jeep that l needed front and rear pads. Al and Larry in Fontana inspected the pads and showed me and told me that the pads on my car were relatively new. I was not charged for the inspection or their valued information. Everybody should visit Brake Masters.

  Ter Kawan
6 years ago
This is a great place to do the business, they are very fair, they are honest about the estimates, very courteous, fast and efficient. this was my third time going there, I had not have to get second quote as I knew they were competitive and any job they do is perfect. I definitely recommend Brake Masters for repair. its good to know their technicians are NOT on commission as compare to other repair shops,. that's why they will not over sell you the parts which you may not need.

  Shaun Prather
7 months ago
They were great I was in and out within 35 minutes

  Maggie Ornelas
4 months ago
Great experience! Thank you

  Jayson
3 years ago
Professional, fairly quick service despite multiple customers at a time. Was referred by America's Tire and got $30 off wheel alignments. Employees were respectful, hard working, and quick to help. Will be going again.

  Raymond Romero
5 years ago
Brake masters a must go to quaintly work providing at it finest, super clean shop and respectful. Bought a used car the other day and the alignment was all wrong so I step in and talked a mechanic/salesman to get a quote for my vehicle. (Prices varies on your personal vehicle)Showing up later after my quote I was greeted and fairless serviced and had my vehicle alignment fixed all around in a jiffy.Now my car rides smooth!!!

  Sara Boyle
2 years ago
If I could I would give No stars!!! I called for brakes on a 2016 Honda and when I got there they said I said 2006 and I would be more... then they told me I would need front and rear Rotors and the job would be Over $830!!!! And that I could apply for credit!!!! I was like No No No give me my car back wnt to another brake place Which I HIGHLY recommend DO NOT GO HERE IF YOUR A WOMAN!!! GO to AUTO WORX they did front and back for no kidding Half there price!!! Auto Works are honest straight up Ladys!!!

  brandy martinez
5 years ago
Yesterday I needed a oil change very fast I only had my lunch break. Larry Garcia in Fontana took care of me making sure I was done and ready to go. Not only did I not need a appointment, I was treated great. I will definitely will be going back in again. Thanks Larry Garcia.

  J P
2 years ago
First time there they seemed like honest mechanics that won't rip you off. I replaced brake pads. They gave me online discounts, I will be returning soon to get my brake flush.

  Alex Franco
a year ago
Been taking my family s cars there for years . They do a great job ! Larry & Al have good customer service skills.

  cameron franco
8 months ago
I love break masters quick reliable services just use your own quality parts thanks for everything break masters

  Alexandra Beltran
3 years ago
Took my car for an oil change. They were pretty quick, had it done in about 30 minutes. Gave me a free brake inspection and offered to fix it while I was there but I opted out. The oil change alone was $54 with a coupon.

  Roberto Campos
6 years ago
I needed my rotors resurfaced and went into this location at 540 and they let me know that they did resurface rotors but couldnt do it cause he said his workers wanted to go home like really it wasnt even six yet. Another worker told me it takes 30 minutes to do them but i got them done somewhere else in like 20 minutes. Overall bad customer service.