Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Julienne Roberts
3 days ago
Amazing!! My former mechanic was in this space and after he retired I didn't know where I was going to go. It is such a pleasure to deal with the El Sob Town Garage. Professional, friendly, fair prices, and tech savvy Diagnostics; so the customer can see the issues prior to approval. I stopped by today (4/11), after calling to request they order a battery. Once I arrived, Jose tested my battery and it was ultimately determined; that I did not need one. I value HONESTY!!
cristhian canales
3 months ago
El Sobrante Town Garage is amazing. Very friendly staff, incredibly thorough and professional. I bring all of my family vehicles here. 10 years of doing business with them, looking forward go many more.
James Freeborn
7 months ago
Great local shop. Brought my van in for an issue I thought it had and they told me that everything was fine. Didn t try to upcharge me or offer services that weren t needed. I wish more garages were like this.
Max
5 months ago
Great mechanics, always able to help, gave me a free diagnosis and have been giving me plenty of tips to fix my car.
Inga Tran
a year ago
I took my son s Jetta in for service based on a family member s recommendation. I found the business to be great! I called for an appointment and dropped off the car. It was for oil change and to check a noise from the back as well as check to make sure everything is ok. Natalie was great with all communication. I especially like the fact that they sent me pictures of everything and why they recommended the work to be done. They found the sway bar link broken (ie the noise), the rear break needed to be replaced and 2 new tires. My husband and I agreed with everything they recommended. We had to leave the car overnight while they waited for parts. We found them to be professional and knowledgeable. Their prices were very reasonable and they guaranteed the work. We will definitely take our car back here again on the next service.Services: Tires, Tire rotations, Vehicle Inspection, Wheel alignment, Brakes, Auto tire replacement, Auto maintenance, Auto brake replacement, Oil change
Gabrielle C
10 months ago
Brought my truck in for an oil change and got an inspection with the service. The inspection findings were explained to me and shared in a report complete with photos. I was given lots of opportunity to ask questions and get more information. I really appreciate the time and care that was put into even this common service. Thank you so much!
David Weintraub
8 months ago
Taken two different cars in 3 times. All 3 times fixed perfectly and two of the times he tried to not even charge me. I paid anyway. Knowledgeable, quick, explains problems clearly and more than reasonable pricing.
Dean Allen
a year ago
Great Job! I've been bringing my 2004 Acura RL with 380K miles here for last few years and Jose and his staff have always taken good care of my car and provided great service and very reasonable pricing. Highly recommend El Sobrante Town Garage for your automotive service and repairs.Service: General repairs & maintenanceService: General repairs & maintenance
Gary Barsetti
a year ago
I always trust this shop! I went in for a tailgate that wouldn t stay open and some electrical work They inspected the entire vehicle as well and gave me an accurate timeline as to what was needed now and what was safe to wait on. Up front about costs and scheduling. Reasonable and very professional. I won t go anywhere else.Services: Electrical repair, Auto power window repair, Vehicle InspectionServices: Electrical repair, Auto power window repair, Vehicle Inspection
Craig Ritter
a year ago
El Sobrante town garage was very friendly and professional. Their Mechanic did a fine job on my 4 wheel alignment he adjusted and checked and rechecked. I will definitely keep them in mind for any future needs.Thank you Jose as well as all the Staff of El Sobrante town garage Service: Steering & suspension repair
Sean Beale
a year ago
I was referred by a good friend to EL Sobrante Towne Garage. They were up front from the start about the cost of repairs, the customer service was impeccable, and the overall work outstanding. If you are looking for a honest mechanic El Sobrante Towne Garage is the place to go.Service: Engine repairService: Engine repair
Craig Reubens
2 years ago
El sobrante Town garage has for years provided me and my 1999 Nissan quest minivan excellent service at reasonable rates. I cannot praise them enough. They do great work, they care, and they know how to do great work. I recommend them highly! My one fear is that if enough people read this and flood the business, I'll have to wait longer to get service in the future!
Diana Chavez
a year ago
Jose and his team are excellent. I have been here a couple of times, and the work and customer service are excellent. They were efficient, professional and clear about cost, and how long it would take to finish job. I am very happy with the work and will return in the future.Services: Auto windshield repair, General repairs & maintenance, Brakes, Auto maintenanceServices: Auto windshield repair, General repairs & maintenance, Brakes, Auto maintenance
Rebecca Feeney
9 months ago
This review is long overdue.Great, professional people that are very accommodating and reliable. Thank you, Town Garage for your consistent great work.Services: Auto engine diagnostic, Tire rotations, Engine repair, Vehicle Inspection, Brakes, Auto tire replacement, Auto brake replacementServices: Auto engine diagnostic, Tire rotations, Engine repair, Vehicle Inspection, Brakes, Auto tire replacement, Auto brake replacement
Joanna Hirschi
2 years ago
Always have professional service at El Sobrante Town Garage! They ve been keeping my vehicles in good shape for the 6 years I ve been bringing them there for service. So glad to have an independent, family-run local business that I can trust to care for me and my vehicles.Services: Air & cabin filter replacement, General repairs & maintenance, Auto engine diagnostic, Oil changeServices: Air & cabin filter replacement, General repairs & maintenance, Auto engine diagnostic, Oil change
G a c h a
a year ago
El Sobrante Town Garage is AWESOME! From beginning to end the process was painless and transparent and Natalie and Jose kept me updated and every step of the way. I have found the place for all my repair needs!Services: General repairs & maintenance, BrakesServices: General repairs & maintenance, Brakes
Divinely Protected
2 years ago
The receptionist was super supportive and helpful. She went out of her way and found tires in my price range and was able to get them to the shop same day and i picked up my car that same evening.Super efficient, professional, friendly and down to earth.. highly recommend!Services: Tires, Wheel alignment
Nancy Transue
a year ago
I had oil change, shocks replaced, and replaced brake pads, hardware and rotors and four tires. I use this business because they are honest and don t try to sell you more services than you need even though you might be a women, a lot of businesses do. They gave me a ride home and pickup while they had my car. I was only going to get two tires that were really bad and the other two could last for a while however they informed me since I was going on a long road trip I should get four tires to be safe so I did. They do look out for their customers. I will continue to do business with them for as long as I drive.
Diego LaTorre
3 years ago
Jose and his crew are the best. They take care of all of our cars and have made sure that when our cars are on the road they are safe and won t break down.We take our Subaru Outback, Mercedes sprinter van, and Toyota Prius for maintenance and repairs. All cars are serviced accordingly and on time.Super honest, transparent, great service and fairly priced services. A+
mary ivas
a year ago
I highly recommend ESTG. I ve gone to them for years and they are affordable, honest and totally reliable. I no longer drive to Albany for auto repairs. We re so lucky to have these guys here in El Sob!Services: General repairs & maintenance, Auto brake repair, Auto tire replacementServices: General repairs & maintenance, Auto brake repair, Auto tire replacement
Corbet Cross
a year ago
Jose, Natalie and the rest are great people. I ve been there twice for two different issues in the last month! Nothing but a purely positive experience each time. Jose is an honest, professional guy who does great work, I won t even think of going anywhere else in the future. It feels good knowing I ve found a shop I can rely on. Thanks you guys!!Service: Steering & suspension repair
Peter Schell
4 years ago
Just got my 61 Caddy back earlier today after having some upgrades done to the Carburator and ignition systems. Jose and his team had a few hurdles to deal with and handled them with no problems. Car is running really strong now. I am very happy with the outcome and recommend this shop.I will definitely use them again for future projects on my car.Thanks again!
Ernesto Godoy
2 years ago
I can only speak about my own Character and opinions. And Jose and his business has definitely earned my business due to the fact that he carries himself the way i believe In one should be all about. Character and integrity and the 3 times I've been here he is always upfront and honest,communicating with me what is needed and what isn't. I always get everything done but the fact he explains some things can wait it truly shows he cares about his customers. I can say as long as he owns this place he has a customer for life with me and my family!!Services: Steering & suspension repair, Auto engine diagnostic
Katrina Vaillancourt
3 years ago
Jose and his crew are the best! Professional courteous, good people. Jose makes sure you understand the diagnosis and recommendations and are in full choices as to what repairs you want to move forward on, and what you are choosing to put on hold. His honesty is stellar. He ll take the time to show you exactly what he and his crew are seeing so that you can rest assured that they have your best interests and considerations for your finances - if you are working with financial concerns, they will give you their best recommendation as to what you should cover ASAP, and what you can hold off on. I ve been a customer of theirs for the last four years and it s been my best auto experience to date. I highly recommend checking them out!
Crystal Crowe
2 years ago
Wonderful service. The crew there go above and beyond what is expected or that I have experienced in the past with any other car service.They keep detail records and the work they do is keeping my car on the road safely. No extra add on to a bill and will go thur the list of wha it s need if I am tight on money and honestly charge me.
Phillip Gonzaga
a year ago
Hi all,"Never give a review unless you're ready to stand by your words." - my father."Re-read before you post." - my dad.As of this writing, the service provided for my 2007 Ford Focus SE in mid-October (engine mounts, transmission mounts & plugs) can be described as nothing less than above expectations.Expected; to find a lack of customer service & concern, to pay a "considerably" larger sum (I got estImates & receipts), to wait an anticipatedly longer period of time, to find 'issues' after use.Above & beyond!Customer service was profound. "Let's do the engine mounts, then see if the vibration exists before we do the tyranny mounts.""Considerable" cost was ... 'You sure this is all I have to pay?'Time...I actually had to adjust my schedule because it turned out to be same day service!THAT'S FOR JUST WHAT WAS REQUIRED.Week later, I go back and have my air conditioning (NorCal, Bay Area...low priority) issue addressed.Same Customer Service, "Cost" and Time was provided!Glad I did my homework. Hope you do, too.-Philp.s., a AAA memberServices: Transmission, General repairs & maintenance, Auto A/C recharge, Auto engine tuning, Engine repair, Vehicle Inspection, Transmission repair, A/C installation & repair, Air conditioning, Auto maintenance
Melissa Gabriel
4 years ago
Great customer service! Armando called with estimate of costs for work needed on my truck. He discussed which work items were needed and which work items could wait until next time. Team is very thorough with their explanations, their inspections and services provided for my truck. Happy to have them now as my car service goto!
First
a year ago
1st time customer 24Aug22. Dropped my vehicle off to diagnose a braking issue. It was determined that the vehicle's manufacturer had a "recall" on the vacuum pump system. El Sobrante Town Garage (ESTG) could have kept quiet about manufacturer's "recall" and repaired the issue and ESTG could have charged me for the repair and I wouldn't have know otherwise. Instead, El Sobrante Town Garage explained the issue and advised me to have the manufacturer repair /replace the defective part(s) at no cost to me. That's doing good business! I will be bringing my vehicle(s) to ESTG from now on.Thanks - El Sobrante Town Garage!Services: Vehicle Inspection, Brakes, Vehicle safety inspection
Robert Milkshake
3 years ago
Jose was very helpful and had a professional demeanor. Abby at the front desk was super friendly. Price seemed steep for an oil change/tire rotation, but I get the impression that they are the kind of people you can trust to get the job done right. Would recommend!Service: Oil changeService: Oil change
J F
3 years ago
Recently, I had my first experience at el Sobrante town garage. My check engine light came on and I brought it in to see what code came up. Jose informed me that he wanted to check the code, clear it and go for a drive just to see if that would take care of the issue.He let me know that if the code were to pop back up during our drive that we knew the car had an actual issue and that the code didn t pop up accidentally due to the sensitivity of the engines computer. I know absolutely nothing about cars so this was all very informative :)We went for a drive to see if the code popped back up and it remained cleared for that day. Jose said that if the check engine light popped back up to bring it in and we would go from there to try and single out the issue. A day or so later the check engine light came back on and I brought it in. From there Armando kept in constant communication with me to inform me of their processes and where they were at with fixing my car.They had my car back to me in 2 days :) Armando walked me through the costs and other potential issues that I might want to consider fixing for safety s sake and their costs were totally affordable. Armando s communication was professional, informative and super friendly at all times.On a personal note it means a lot to a woman that she knows that she can take her car into a mechanic and know that she s not getting screwed on the price or recommended services. I ve been looking for a solid mechanic since I moved to the bay almost 4 years ago and I m so glad that I finally found one :) One thing I know for sure is that I will be back and no matter where I move to these guys will definitely have my business for years to come.