FedEx Ground

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Tashina Johnson
3 months ago
I took the day off to get a package and the driver lied and said they attempted delivery. We have cameras, and a loud bell and I was sitting where I could see anyone come up. So apparently the driver is harry potter under their invisible cloak. This is the second time they have done this. The last time I drove 3 hours to be home for the delivery and they lied the same way. If you don't want to do your job then find a new one.

  Wenjie Fu
8 months ago
My business partner spent $37 for second day delivery with direct signature. Noted call the receiver at the gate. I waited for a whole day and checked the status online. The driver came to my gate without calling me, just left a door tag and left. I know he wants getting off. Never choose FedEx again.

  Dave Grigg
10 months ago
Bizarre ritual of waiting at the gate for them to bring me my package. The outrageous security is extremely off-putting and standing in the rain sucked. Pretty sure this didn't need to be such an unfriendly, unwelcoming experience. At least the staff were friendly and seemed embarrassed by the circumstances.

  J House
a year ago
Normally I have had great success with FedEx but today was different. I ordered an expensive camera that required a signature. Both the store and FedEx said so. I was sitting in my room when I got a text that the package was delivered. I went to the door and it was there but no signature. When I looked up the Proof of Delivery it had my signature printed there. I called Fedex and they said this was unacceptable.

  leaf fright
5 months ago
Any company that make tons of money and will not pay there workers a fare wage because of greed deserves, one star!

  Morgan Schell
a year ago
Won t deliver certain packages without a signature and I work all day so they returned my gift for a baby shower since they refused to leave it at my door as I instructed. And the rudest customer service people. When you tell them you don t have time for a signature they freak the hell out. It really is a control problem with this facility. They re holding peoples packages hostage and taunting the customer with delivery updates that don t work. Like you say deliver at door and they refuse without a signature.

  Serra Blaine (Mommy.goo.goo)
a year ago
Delivery driver is refusing to deliver packages and lying that our home is closed. We were even outside the truck and he sped off. No one will answer the phone to assist, and online delivery instructions doesn't seem to work either because these drivers are incompetent.

  Dalton Stephens
2 years ago
First off I'll start by saying that I was dumb enough to take a day off from work and wait at home all day. Just for the driver to get here (late), open the door, go in the back, rummage round, hop back in the driver seat and take off all while I'm standing on my front porch watching them. They then proceed to drive a hundred yards from my house, stop, put their hazards on, and update that they tried to make a delivery attempt. Don't even bother calling the corporate number (which I did) because they won't be helpful at all either and they'll tell you that there's nothing they can do. Stick to UPS, they aren't liars

  Cindy Cosby, Century 21
a year ago
Fed Ex drivers, at least ours, are great people. Packages arrive as scheduled unless held up from a storm, and tracking any issues is easy.

  Candace Miller
3 years ago
The drivers leave packages, in plain view from the street, when there's better places to leave the packages on the porch...like behind a pillar or bush. I have directly contacted FedEx, but the situation is still occurring. UPS hides the packages, but FedEx doesn't seem to care if our packages are safe.

  Lanell Hoover
4 years ago
If I could give them a "0" I would. This is the second delivery that the delivery person drove right by the house, without even slowing down or stopping, and promptly sent a "Unable to deliver, no one home, or business closed" via text and email. Didn't bother putting a door tag up. I called Fedex but got the "gee, I'm so sorry" routine. The drivers don't have company communication, so no way to contact the driver. So now we wait again for tomorrow. Absolutely unacceptable. We had a trucking business and would have gone out of business if we treated our customers this way. So much for the Fedex reputation.

  Daniel Paiz
8 months ago
Brandon seemed to have a unhappy home life and take it out on the customersWhen I told him I d complain he said he s been here 15 years in a small town they won t fire himGreat service ! Lol

  Marietta Reid
a year ago
Was an address mix up. They dropped my package in Paradise at Walgreens safe and sound the same day!!!

  Jeremy Britton
2 years ago
The delivery drivers for fedex are a bunch of lying sons of b****** they say they can't find the address when they get back to the yard because they're too d*** lazy the to d*** lazy Gloria glorified swift drivers It's the only company that can deliver a package right as UPS And the Post Office

  Jeff Larsson
6 years ago
FedEx has Absolutely horrible customer service. They flat-out lie to you and really have no idea where your packages are, or when it's going to get to you.However, this location was very helpful when I needed to pick up a delayed package.

  idk yomaamma
5 years ago
somehow managed to try to deliver my package to the wrong address when they already had the correct address on the tracking number. so now we can t even trust you guys to get the address right? thanks 530 fedex.....

  T R
3 years ago
Delivery driver lied and stated I was unavailable for delivery. I've been at home all day and didn't get a knock nor a door tag.

  Ruby H
11 months ago
The Durham, CA facility was great and contacted me when the shipper complicated things.

  Joseph Fillerup
2 years ago
This facility is very organized and sophisticated. The employees are professional and truly seem to have a passion for the service they provide.

  Serena Ferea
3 years ago
Phone experience is horrible. I needed help getting a w2 and the guy on the phone was brain dead. Couldn t find the number to one of there own locations but I could. They don t try very hard

  Les Teems
a year ago
The company's sending should have better boxing .to reduce any damages.

  Marcus Palmer Jackson
a year ago
Thank you for helping me with my anniversary gift amazing service

  Dawn Mattox
5 years ago
The online information says they are open 24/7. It is Sunday not a holiday and they are closed

  Brandon
3 years ago
They re horrible please save you re self and go thru ups they all are liars

  Ron Amberg
5 years ago
You guys do a great job!

  Cody Cudlip
5 years ago
Everyone is always friendly

  Nicole (ND)
3 years ago
Staff are very nice

  nick supalo
2 years ago
Horrible

  Richard Cueto
5 years ago
Great service

  Perez Elvis
4 years ago
Communication sucksComunicaci�n sucks