Automotive Consultants

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Kay Woods
5 months ago
Women and Out of State Customers Beware. I was visiting CA and was recommended to Automotive Consultants (AAA approved). It was a great initial experience with a quick diagnosis that I needed a wheel bearing repair (1) and was quoted an estimate for 2 hrs labor fee. I waited at shop during repair service and it took 45 minutes to replace wheel hub (start to finish). I was soooo excited for the quick service. However, upon receiving invoice I was still charged estimated 2 hour labor ($350.00) service fee. I ask why labor fee charged was the same 2 hour estimated labor fee rate? I was given no explanation. I felt had not choice but to pay for service since repair was completed and I'm non confrontational. I totally feel that I was taken advantage of, not sure if it was because I'm female and/or from out-of-state, after much thought and contacting other near repair shops including dealer service that $350.00 labor fee for less than an hour (1) is very excessive! Again, BEWARE

  Andy Bilich
a year ago
Rick and his team are the best auto team I have ever purchased from. They are incredibly professional and absolutely know their stuff, but what makes them stand-out is how honest and customer-focused they are. They talk to you at your level and help you understand things with the focus on getting you back on the road safely and efficiently. If you are in need of car service in the Bay Area - well worth visiting Rick and his teamServices: Transmission, General repairs & maintenance, Auto engine diagnostic, Auto brake repair, Brakes, Auto glass replacement, Auto maintenance, Battery, Oil change

  Vanessa Victoria
4 years ago
I've brought my Toyota Highlander here for years. Rick has ALWAYS had my best interest & I respect him VERY much. His daughter is awesome as well. He does good work & he gets you back on the road in a timely manner. Wonderful family & great business!!

  Agustin Beltran
2 years ago
I was in Dublin when my wheel bearings went out and wheel started smoking. My truck is a 1954 GMC and the parts are very difficult to find. Rick and his crew were very professional and were able to repair my truck by 3 pm the next day.Automotive Consultants is the real deal and I highly recommend this auto shop.Services: Wheel alignment, BrakesServices: Wheel alignment, Brakes

  Jacob Stansky
9 years ago
I have finally found my mechanic in the Bay Area. I've been a Bay Area resident for 35 years and have taken my rides to everything from the Dealer to the "Big" auto care spots. Rick was the first owner / mechanic to walk me to my truck, show me the issue and tell me the real options I had to resolving the problem - not just "that's X and it's going to cost $XX". Peace-of-mind is priceless in health and auto and I definitely have the later locked down with Rick taking care of my 10 year old truck.

  Kaulana Shum
8 years ago
Jenn at the front desk is an absolute sweetheart! She is very helpful and has been great at helping me come up with a solution to my problem. Rick is very knowledgable and pleasant to work with. I had a problem with my compressor, and brought it in for a second opinion. I brought my original estimate and had them check against that. Rick's team ended up costing about $300 less, refuting what the original estimate said I needed.Although I just moved from the area, I would happily recommend my friends to take their business to Rick.

  Clyde JOHNSON
4 years ago
Tony and his family owned business is the BEST out there. They offer excellent customer service, they are very attentive and very helpful owners. This was my seventh vehicle I purchased from Tony and I am sure I will be back in a year from now. This was the second vehicle I purchased from Tony without seeing it first. I trust Tony because his word is his bond and I know he will be my advocate when I call on him. I have never had a bad experience with My Auto man. Highly recommended Tony to my friends and family. Keep up the great work My Auto Man.U-Da-Man!!

  G Gamon
2 years ago
I have been using Automotive Consultants for years. They are friendly & reliable. They never try to up sell extra work. If I only want the most necessary work done they never question that. I like having a mechanic I can trust.

  joy newlin
3 months ago
They were knowledgeable and did a good repair

  gaurav kapoor
3 years ago
I wanted to give them negative stars, but no option. They are fraud and scammers. They will try to squeeze money out of you by telling lies. Don't trust them. My car got broke and went to them and he gave me an estimate of $600. He was trying to make fool out of me. I got this repaired with another auto repair for just only $190. Don't ever go to them ever in life. They should be taught lesson that they have to pay a huge price for their behavior.

  Jack Grady
5 years ago
Stay away as far as you can from Rick. He seems like a nice guy, but he isn't. He starts an argument over everything. He serviced my car. It's a Mark 6 Golf GTI. It needed an oil change, and the correct oil to use is 5w40 fully synthetic. But, once I got the car back, there was a very small leak, just a dribble. I took the car back, and learned that he didn't put a washer back on the sump nut. Then, he went the other direction, and tightened the sump nut so much that it couldn't be undone. I learned this when my car said it needed a service fairly soon. I decided to get an oil change done, filter as well. My car was taken to a place that just does oil changes. It's ran by a woman, and she is brilliant. She took a look at the oil, and it was black sludge. Rick either didn't change the oil at all, or put old dirty oil in. The other problem was, when she went to open the sump nut to drain the oil, she couldn't get the nut off. It was totally over-tightened; she had to go through the dipstick to drain the oil. DO NOT let Rick or any of his workers anywhere NEAR your car.

  Kyle Mann
9 months ago
I go here for all my alignments, some of the best work and service out there. Super knowledgeable and very convenient location

  Steve Thomas
5 years ago
I broke down in Dublin on the way to Washington and was referred to AC by America's Tire. Rick and his crew were super friendly and patient and they REALLY hustled to get me back on the road by the end of the day on a Friday. They are AWESOME!

  Reuben Camacho
8 years ago
Rick worked on my Friends 2003 Accord and did 90k timing belt change. Car runs like new and price was much less than any wear else! Awesome work!

  Sid P
3 years ago
Jen and Rick at Automotive Consultants were great to work with! They were professional and looked out for my best interests when working on my minivan. I highly recommend them.Service: General repairs & maintenanceService: General repairs & maintenance

  RajeshP Review
9 years ago
I have a 2011 BMW X5 diesel with approximately 73,000 miles on it. BMW's recommended service schedule says the transmission fluid is for "lifetime". I purchased this car new (not a lease) and intend to drive it for about 200,000 miles.As part of my preventive maintenance I wanted the transmission fluid changed. More specifically I wanted to exchange as much of the old fluid with the new one - without resorting to a power flush.Besides being very expensive, many BMW dealers didn't want to change the transmission fluid and gave various reasons as to why it should not be done. I knew my transmission was in very good working condition and issues related to "moving the crud" around did not apply to me.I sought out Rick Camacho at Automotive Consultants and asked if he could do this fluid exchange for me. Rick has done several wheel alignments for me in the past - I go to Rick because I want my wheel alignment set to a specific value, not just get the alignment into spec. and call it done. Rick has always delivered.Rick and I discussed what I wanted done - not just a simple drain, but try and get as much of the transmission fluid out as possible plus change the filter/pan. If this job is not done right (as in not following the bolt tightening pattern, etc.) you can create new problems - fluid leaks, etc. As expected Rick did a FANTASTIC job - yes the car continues to not shed a drop of oil!What sets Rick apart are efforts like this one: Rick gave me a choice of fluid I can use on this transmission - BMW branded fluid or ZF branded fluid. ZF is the manufacturer of this particular transmission. Once Rick had the part number for my transmission he called his friend at San Mateo who only deals with ZF transmission.Rick gave him the part number for the transmission and his friend told Rick the exact ZF fluid used by ZF on this specific transmission. Rick then called me and suggested I follow his friend's suggestion. It turns out this fluid was slightly cheaper - and yes Rick charged me the lower price, not his initial quote!Rick started off with Porsche but now works on Mercedes, BMW, Audi and other foreign as well American brands. Yes I wholeheartedly recommend Rick if you are looking for an honest auto mechanic who will treat you fairly as well as takes deep pride in getting the job done right every single time.

  Laveda Williams
2 years ago
The staff was nice and very informative. I appreciate them thoroughly explaining what I needed done on my vehicle and why. It's a great place to take your car. Thank you very much.

  Karen Williamson
4 years ago
Would not recommend. I had him do a new clutch and flywheel he replave the slave cylinder which was new and brought it back because the pedal was still sticking he then replaced the whole pedal mechanism it still stuck.but he didn't replace the master cylinder which should have been part of the 2500 clutch job. Just felt milked.

  rickyon0072003
5 years ago
Rick is a great guy, and you will know why people like him and his shop when you meet him. Great crew he got.

  Janice Sangster-Phalen
2 years ago
Excellent service! I've taken a variety of cars to him and nothing has been a problem. Over 35 years of great service!!Services: Transmission, General repairs & maintenance, Electrical, A/C installation & repair, Air conditioningServices: Transmission, General repairs & maintenance, Electrical, A/C installation & repair, Air conditioning

  Adam Bieneman
3 years ago
I took my car in for a wheel alignment and brake issues. Ac automotive consultants found the brake issue and fixed it at no charge. Thank you Rick and crew.

  Nandor Krause
4 years ago
Rick is the best! He will give you the straight scoop on what you need, and importantly what you don t need!

  Sheri Graybill
5 years ago
Rick is an honest repair man and always gets the job done right! Thank you so much!

  Jennifer Murphy
7 months ago
Rick and crew are awesome!!

  Lily A
4 years ago
The nicest guy ever, I went to the store at closing time but he was happy to help me

  H.J. Petersen
7 years ago
Pretty helpful. They'll helped even when they were going to shut down. Pretty nice of them.

  Gregory Staude
4 years ago
It was fast accurate reasonable they are very knowledgeable and polite

  John Chang
8 months ago
Fast work and seems honest!

  Greg W
5 years ago
Great service, great knowledge and totally trustworthy.

  Joe Bou
5 years ago
Awesome people, kind and skilled, the know there stuff