Jiffy Lube

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Caitlin Cartwright
2 months ago
The new manager of this Jiffy Lube location, Daniel, and his team were excellent. Extremely prompt and courteous service, they began working on my car right away and I was informed of a couple of suggestions tor service. I normally don t add on extra service but the pricing was a good value and the team was knowledgeable, so I decided to add the suggested services. I m really happy with my experience as a customer and will definitely return!

  Laurie Valkis
a week ago
Very clean shop. Employees were polite and helpful. I have used this shop for years and will continue to have my car serviced there.

  Juan Segoviano
5 months ago
I had a positive experience at Jiffy Lube. The team demonstrated a high level of professionalism, taking the time to thoroughly explain the services offered. What stood out to me was their genuine concern for my needs, creating a customer-centric atmosphere. The cost of the services was reasonable, comparable to industry standards, and the proximity of the location added convenience. Overall, I appreciate the excellent service, transparent communication, and fair pricing, making my visit to Jiffy Lube a satisfying one.

  Michelle Rumaker
a month ago
I always come here for my oil changes. The team is always amazing , Robert was super helpful today. He explained the difference in synthetic blend and full synthetic. I honestly won t go anywhere else . Thx to the entire team !!

  Charlotte Vaca
3 weeks ago
Came here to Desert Hot Springs Jiffy Lube and I m gonna tell you I m giving them five stars gas because they were nothing but Gentlemens I had a problem with my transmission and it was a little overfilled and they helped me But I just want to leave this five stars because Daniel and the rest of the crew was awesome. Totally awesome go Desert Hot Springs, Jiffy Lube,

  Jasper Jones
a month ago
Will not spend my money at this location again. Worker's aren't skilled at all. Also you shouldn't check a air filter and bang it on the customer car not smart oil on my hood and bumper I keep a clean vehicle for a reason.

  Margaret Emerson
3 weeks ago
My car was making a loud unidentified noise when I accelerated over 20 mph. Unable to find an open mechanic shop, I decided to ask the team at JL if they could recommend a shop to diagnose the issue. I spoke with Daniel and Robert. Daniel immediately saw that the skid plate was hanging from my car and offered to take a look at it. Within ten minutes Daniel had me back on the road. I m so grateful! Thank you, Daniel and Robert. I highly recommend the DHS Jiffy Lube and will definitely be utilizing their services for all my auto maintenance needs.

  Thom Uber
a month ago
I will not go back again-----1. Did NOT check engine filter(After being asked)2. Did not check cabin filter3. Did not check tire pressure4. Did not fill washer fluid5. Did not clean exterior windows.I live right down the street,BUT I WILL NOT GO BACK.I'M DONE

  Reggie Reid
4 months ago
The poor quality of service has stopped me from coming here. The first time I went in, I had to go back and have them properly screw on my skid plate for my car. This is second time I ve been back for the same issue! This time the manger said he was going to replace the skid plate. He took off the skid plate and said he was going to replace it. I went back in 4 days later after no response. And the manager Daniel said that corporate would not replace my skid plate due it hitting something. Daniel the store manager is very rude. Unprofessional. He literally hijacked my skid plate.Update: a district manager contacted me and apologized for their mistake and said that he would reimburse me for my skid plate, (I have this in writing) that was damaged and taken off by their employee.The district manager has now ghosted me. I ve sent an email with an invoice, also left a message, and a text message. No one has got back to me. As of now, the $100 oil change has cost me another $180 to replace the skid plate. Poor service from beginning to end. From the service manager Daniel, all the way up to the manager Abron.

  Erika Ohara
a month ago
They always service my work truck. I think George was his name.. I hope that's right.. top notch 5 stars. Thank you guys !

  robert roberts
3 months ago
I have trusted Jiffy Lube for several years. The guys were outstanding in their mannerisms, handling information, and efficiency. Give those guys a raise!!

  Jasmine Ferrari
11 months ago
I went to the one in Desert Hot Springs and they were absolutely fabulous. I didn't think I had enough money to do it. But then I went online used to coupon and it worked out absolutely perfect. They had a hard time getting my oil filter off because I haven't been up on doing the changes but they worked on. It worked on it finally got it off and everything was fine they were extremely nice. And very polite and professional..

  Tydreona Carter
2 months ago
If I could give them 0 stars I would they messed my car then try s to say it was fault and they not paying for the damages they did reminding you I ve had this car for almost 3 years I always go to jiffy lube to get my oil changed and never had a problem as soon as I bring it to this location it just stops working sad that I will have to take further legal action when they simply could of fixed their wrong doing

  Linda
5 months ago
Daniel at the Desert Hot Springs location was very professional, welcoming, offered me a seat and kept me apprised of the process. My impression was that it was a well managed place.Service: Oil changeService: Oil change

  Esme Sanchez
6 months ago
I always go to this location!!! Great customer service!!! Andrew is always on it! Love the team, they all work as one! LOVE LOVE THEM! Thank you for always taking caring of me!!!I would give it 10 if I couldServices: Air & cabin filter replacement, Tires, Brakes, Battery, Oil changeServices: Air & cabin filter replacement, Tires, Brakes, Battery, Oil change

  Ana Flores
8 months ago
This is absolutely the best location hands down. These techs go above and beyond in giving amazing customer service. They are quick and efficient not to mention knowledgeable. I really appreciate their work. A big thanks to Andrew, Greg and Ricky. Quality fast service and employees. I strongly recommend this location. See you soon guys!!Services: Transmission, Air & cabin filter replacement, Oil changeServices: Transmission, Air & cabin filter replacement, Oil change

  TheUndagroundqueen
10 months ago
The staff here is amazing. Seriously, a breath of fresh air. These guys seem like they love their job and enjoy working with the public. I came in for a Lyft/Uber inspection. They got me right in and made the process so easy. Gregory helped me out and he was super friendly, welcoming and courteous. He had great communications skills and kept me informed every step of the way. The other guys working were also very friendly and it seems they work as a team to ensure a great experience. I would definitely come back here for service. Thanks for everything guys!!

  alberto vazquez
3 weeks ago
The employees were very friendly and helpful and knowledgeable. I will come back again.

  David Sherman
a month ago
The manager was very helpful. The soda machine took my money and didn't dispense the soda or change.There was no number to call so he gave me the money backHe didn't have to do it because it's a vendor issueThis is above and beyond customer service and he solidified a customer for life!

  Lawrence Stoyanowski
3 weeks ago
The gentleman that helped us out was excellent and very nice!! Well done!!

  Julie Bleau
7 months ago
The staff was pleasant and polite. They were busy on a Saturday morning but got me out of there quickly. I will definitely go back!Service: Oil changeService: Oil change

  Alexis Rutledge
11 months ago
I cannot stress how wonderful these guys are. I m coming from Crestline but do work in Palm Springs and I will always go out of my way to use these dudes.I ve never had better service and my car has never been treated better. : )Thank you again to this amazing group of guys. Especially as a lady, cars make me nervous- but these dudes are so caring and thoughtful. I ll make the drive to see them any day!Services: Air & cabin filter replacement, Tires, Oil change

  Janis White
a week ago
Such great care. Love this place

  Charlie Dyson
7 months ago
I've been to jiffy lubes all over the country and always had ok service but this one in desert hot springs is consistently better than the rest. Super friendly staff and highly professional.

  Susanne Reyes
2 months ago
Excellent service fast friendly and efficient I really recommend them

  Jasmine Wright
a year ago
I had a great experience at the Desert Hot Springs location. The staff always take great care of me each time I come. They all are so friendly and helpful! I am always taken care of whether I come to get air in my tires, an oil change or my fluids checked. The guys at this location get it done! So grateful for their diligence and care! Great job DHS Team!Service: Oil change

  Elreana Jenkins
6 months ago
Literally the best customer service, very reliable and trustworthy especially if you re a girl w/o car knowledge aha.Services: Tires, Oil changeServices: Tires, Oil change

  Adam Hale
a year ago
Very nice crew, but I won't return. Maybe it's CA sticker shock for me, but what would have been $140 for an oil change and an air filter, all done nice and quickly, isn't the best price. I ended up using 2 coupons for $30 off, but still paid $108, for a Chevy Trax with a very small engine. $50 in labor alone, that's what I paid in total almost back home. Great crew, too costly for me.

  Nope King
3 weeks ago
Everyone that works there makes you feel right at home .

  Francisca Friend Bobb
11 months ago
This team was fantastic, fast and easy to work with. They were customer service at it's finest. The cabin filter at $50 seemed pricey.Services: Air & cabin filter replacement, Tires, Oil changeServices: Air & cabin filter replacement, Tires, Oil change