Toyota of Clovis

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Humza Chowdhry
a month ago
Speaking of service only, this place is night and day compared to Fresno Toyota.I have had my Toyota Sienna serviced twice by Clovis. Quick, fast, responsive, professional and each time I was able to make the appointment over the phone. I'm not sure if it's an AI system but it's pretty good. Literally don't have to talk to anyone and can get an immediate appointment pretty much the same day.They offer ride share and have a very cozy wait room. Based on a very disappointing experience previously, I knew there was better service at Toyota just needed to go somewhere else.I have had service with BMW and Tesla in the past so my expectations were pretty high to begin with. But at the minimum your service manager should let you know the condition of your car is and be responsive. They shouldn't make you wait in the driveway confused and lost at what the next steps should be. At the minimum you should be greeted when you arrive with a plan of action for the day.Happy to continue giving my business to Clovis Toyota, keep up the great work.-review from a small business owner

  Diana Gonzalez
a month ago
Excellent staff in every way! They made buying a new car stress-free and I never felt pressured like I have at other dealerships when I ve bought new cars previously. Clovis Toyota has a customer for life now! I ve been telling all of my friends and family about them!

  Chelsea Cha
a week ago
I came by multiple times in the past month looking for my first car. Everyone was very helpful to the point where I will never forget their hospitality!! They always kept in touch with my visit and had really great customer service. I finally purchased a car and even though it wasn't a Toyota, Thai was able to help me every single step of the way! He tried his best to be very knowledgeable of the car and answered my questions, being very patient with me. I appreciate everyone I met there and is definitely satisfied with my purchase!!!

  monica rangel
a month ago
My experience was wonderful. Joaquine Morales and team provided exceptional customer service and exceeded my expectations. This was my first time purchasing a new vehicle and the hospitality was unforgettable. Thank you!

  steve carlson
2 months ago
We had not purchased a new car since 2,000. We used the Costco car buying discount and with David it was really easy without the old negotiating process that at the end I always felt ripped off. I look forward to visiting Clovis Toyota for service.

  Brenda Romtio
6 months ago
My experience here was the best. No pressure. No sales people rushing you. My sales man was Eddie. He personality was amazing. He went above and beyond to make my experience even better. Thank you Toyota of clovis.

  Gaurav Gary Choukse
4 months ago
I recently had my car serviced at Toyota Service Center and was very impressed with the overall experience. From the moment I arrived, I felt cared for and valued as a customer. My service advisor, Carlos, was friendly, knowledgeable, and took the time to listen to my concerns. He explained everything clearly and in a way that I could understand.The service was also very efficient. I got my car back much faster than I had anticipated, and the work was done to a high standard. I am confident that my car is now in good hands.I would highly recommend Toyota Service Center to anyone looking for a reliable, trustworthy, and customer-focused service center

  Karlina Soo
4 months ago
Took my 2020 Camry hybrid for 40,000 miles service. The wait time to get your vehicle checked in for a service advisor is way too long. I waited an hour in line. But other than that, the service to get my vehicle done took them about 1.5 hours. I would ve given a 5 stars if the wait wasn t too long to get my car checked in!!

  Knowledge King
3 weeks ago
ONE STAR - (tried to do a zero star) A complete disaster! Took our pristine, brand-new vehicle in for its so-called "complimentary" check-up, only to be met with sheer incompetence.After picking up our truck and unknowingly gambling with our lives for an hour on busy roads, we discovered to our absolute horror that one wheel was a breath away from disaster, hanging on by a single lug nut! This wasn't just an oversight; it was a colossal failure by the service department, a blatant disregard for human life and complete negligence. They forgot to securely attach all wheels except one before giving the vehicle back to us.Their shocking inexcusable lack of service, safety and oversight put us in mortal danger, transforming a simple service visit into a potential death trap on wheels for us and everyone else on the road.When we tried to discuss with the head person at Clovis Toyota, Mr Jason McCormick, we were left very little options. He explained that this happens and there's nothing much they can do. Basically go pound sand.

  John Casanova
a week ago
I recently had an experience with Toyota of Clovis that compels me to advise potential customers to exercise caution before agreeing to services, particularly those overseen by the service manager, Keith Kamimoto.During a routine visit, I was quoted an astonishing $2,890 for a car repair. Concerned about the high quote, I sought a second opinion from another mechanic. To my relief and surprise, the repair was completed for just $330, a stark contrast to the initial quote provided by Toyota of Clovis.This incident raises serious concerns about the pricing integrity and business practices at Toyota of Clovis. I am sharing my experience to inform others and suggest seeking multiple opinions for car repairs, especially when the quoted prices seem excessively high.While I believe in the value of supporting local businesses, it is equally important for these establishments to practice fairness and transparency in their services. My experience unfortunately fell short of these standards.Please consider this a cautionary tale and take the necessary steps to ensure you are receiving honest and reasonable service for your vehicle needs. Thank you for taking the time to read this.

  Julie Hang
a month ago
Excellent customer service! David Phetchumporn was very helpful, he made the whole process super smooth! No surprise charges and was upfront with everything. Would highly recommend David for anyone who is seeking for a new vehicle.

  Jesus Cabrera
2 weeks ago
Great dealership. I went to look for a used 2009 Camry for a commute car and they worked around my monthly payment to be able to get my car. Worked out great. Thank you Toyota of Clovis. I will definitely recommend this dealership to anyone.

  Elissa Gordon (G G)
10 months ago
April 4, 2023I was looking for a newer vehicle then what I had which was a 2010 Toyota Corolla. My boyfriend took me here to Toyota of Clovis to look & as we walked up to this vehicle a 2020 Toyota Corolla; I loved the way it looked. As I looked inside it even had what I was looking for in my next vehicle purchase which was a navigation system & a sun roof had to be a must. Josh the sales agent approached us & let me take it for a test drive (Josh was fairly new to the team he was very helpful, friendly & if he didn't know something he asked another agent who did know). I absolutely loved all specs this vehicle had. I love the leather & heated seats for those cold days. I have driven this vehicle for over a month now & I love all the features & the fast get up this car has. It rides smooth. The gas mileage is poor tho & that's the only thing I don't like about it. My other vehicle was very good on gas where this newer vehicle is not. I recommend your next vehicle purchase go look at Toyota of Clovis they will take care of you & Toyota vehicles keep their value so you can't go wrong. One last thing I love that they sent me the history of the vehicle from Carfax it's got the car care tracker where It basically lets me know when the vehicle was serviced & when it will need servicing again etc.

  Pedro Jimenez
2 months ago
Most of the sellers are very nice, what I like about it, they always work with you and do their best so the customer is satisfied. Thanks for everything, fourth vehicle I buy from this company.

  Scott Lau
2 weeks ago
Recently purchased my new GR Corolla here and had a great experience. One of the very few Toyota dealerships that DOES NOT charge mark-ups and honors MSRP. Special shout out to Joy, Jeng, and Daniel for their exceptional customer service and professionalism. Coming from out of town, they graciously made arrangements for me to be picked up from the nearby Amtrak station. They all kept their word in honoring my specific requests for the car I reserved. I was not pressured into purchasing anything I did not want and was in and out of the dealership with my new car in no time.

  Noel Johnson
2 months ago
Jose Silva was amazing! Best car purchase experience:)

  Robert Mueller
3 months ago
Received a coupon for an oil change in my email, a "gift" from Clovis Toyota. Went in around 10 am today (Saturday) without an appointment and was told they could have it done by the end of the day since I didn't have an appointment. I waited in the drop off lane for 30 minutes. Once I reached the front, I was told that the oil change couldn't be completed until Monday. Had they led with that, there would be no problem. However, I don't like having my time wasted. I won't be going back.

  Sayo Solorio
3 weeks ago
Service for a detail was terrible. Blake from the office was awful. No respect, didn t care about the work being done, and thought he knew it all while trying to explain why it was bad. Called another worker and they got it taken care of immediately. Dude needs more social training won t recommend this place to anyone.

  Miranda Chapman
5 months ago
I always have an easy and enjoyable experience whenever I come to Toyota of Clovis. They always ensure to take good care of me and my car. Paul helped me out this time and was thorough and super polite. Would recommend this dealership s services to any other Toyota owners.

  Anthony Escalante
3 months ago
Best car buying experience I ve had so far. I felt like I was treated fairly and helped out in a timely manner. Will definitely be doing business here again.

  Naykol Stinson
3 months ago
Roger is a great salesman he got me the perfect car in and out the door within an hour saved a lot of hassle

  Andrea Valencia
a month ago
I bought a new car on 2/16/24. I had not bought a car in 9 years. I decide to buy a Toyota Corolla cross. Tommy Logn is great. He assisted me with the whole process. He was upfront and honest, he let me take my time. So many things have change since last time I bought a car in 2015. Tommy Logn was patience with me, to make sure I made the right choice. If you are looking to buy a new car definitely go here and ask for Tommy Logn, he will take care of you. Two thumbs up.

  Marissa Chavez
a year ago
After an accident I had no choice but to purchase a car. I hadn't purchased a car in over 10 years and was super confused about the process. However, Eddie was great and made the process so smooth. He is kind, patient, and has his clients best interests at heart. He is very knowledgeable and made me and my husband feel comfortable about our purchase! Also, the entire staff at the dealership is very kind and welcoming. I will definitely be coming back here for my next purchase!

  Pahoua Yang
6 months ago
Very quick and easy service! We booked an appointment and we're helped as soon as we arrived. There was free wifi and drinks so I was able to work on my studies while waiting for my car to finish. Mr. Vang was also very reliable and explained everything to us quickly and efficiently! Pleasant experience overall.

  Nongnenj Vang
3 years ago
The employees were knowledgeable and easygoing and I liked how they gave me some space and time to look at the cars for a while. There was a wide selection of Camrys, Corollas, and Avalons. It was pretty busy but they still came to assist me. The lot s pretty small and the aisle between cars were sort of cramped, so watch out for cars! Also spotted the scratched headlights of an Optima another good reason to come in person!

  Garry
3 months ago
I had the worst experience with Andrew Keith, the salesman. He himself was very arrogant and giving the rudest remarks anytime a question was asked. Not only did he make it uncomfortable to continue to want to conversate but it came to the point where I no longer wanted to make the deal due to the unsatisfaction of customer service. i have been a faithful customer to toyota since 2003 and this is the worst encounter ive had.

  TGCal23
6 months ago
Excellent service experience! Jon made sure we were up to date on our Highlander's maintenance. He gave us recommendations on things that needed to be addressed. We will definitely be returning the next time our car needs to be serviced.

  Jun BrownSugar
a month ago
Purchased my Tacoma back 2020, Neng was our salesman. The business experience was awesome, no pressure, he was very helpful and courteous. Looking forward to our next toyota. Thanks Neng!

  Eric Sanchez
4 months ago
My experience at this dealer was great. Salesman andrew was very helpful and friendly. Answered every question I had. Would definitely buy from him again.

  W01017 TSM
3 months ago
The sales person listened to what I was looking for and didn't try to sell me anything I didn't want. It was a very easy and enjoyable experience. Very satisfied!