O'Reilly Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Dennis Cordova
3 months ago
Had a great experience dealing with Steve assistant manager, he help me work out an issue with my truck alternator. Solved my problem, set me up with a new 1. Great employee's Jorge did his best to try and get my issues solved. I recommend this store if you want professional support and great customer service.

  Lee Hail
3 months ago
Just called to price a headlight relay for an 08 impala. Stephen said the horn relay is the exact same part as the headlight relay to switch the two put to verify the relay is the issue. Not many people would go the extra mile like that. Thank you Steven!

  Sam Euston
5 months ago
The staff I've worked with at the Clearlake store are very helpful and knowledgeable.So far, the quality of their products has been good and priced competitively.

  Carmen Thielemann
7 months ago
Thank You very Much ! My battery gave out after a year of no problems . They guarenteed it & replaced it at no cost. Their employee, Jorge was the best customer service person Ive ever had at an auto parts store. I'm impressed!!!

  Angelique Johnson
2 months ago
I REALLY DO HAVE A DEEP RESPECT FOR THE STAFF AT THE CLEARLAKE CA O'REILLY'S!!!! IN THE LAST FEW..(PLUS) YEARS.... THEY HAVE HELPED ME.. BEYOND JUST BEING PROFESSIONAL... I CONSIDER THE ATMOSPHERE... AS FAMILY!!!

  Linda Bill
9 months ago
They have not failed me yet. Anytime I request a part they got it and at a decent price. The people are super nice and helpful. As a woman who fixes my own vehicle(s), I feel comfortable here and I don't feel like they take advantage of me being a woman or talk down to me either.

  mimiaria8 townsel
3 months ago
They were very friendly and helpful!! They made the rest of my day stress free fr fr!!

  Cheryl Tapella
3 weeks ago
These people are always willing to help you figure out what is going on with your automobile.

  Jada Strong
4 months ago
Even though it's hard to get them to answer the phone. They do have very competent staff. Especially steven

  Juan Gonzalez
3 years ago
Had to drive from Hopland to go get a alternator ukiah didn't have it. Then I get it installed it and it was bad. The clip where the wires connect was off. Look like a factory defective, good thing the ukiah store excited it.

  YLesaMarie
3 years ago
*Please like, thank you!O'Reilly Auto Parts is a great store with fantastic customer service, selection of product and reasonable prices.There's a parking lot available in front of the store.Easy to get to location.

  Robert Kuschel
5 months ago
They always have what I need. Very helpful answering questions.

  Karina McWilliams
a year ago
Fantastic service, always greetings with a smile, informative. I'm a women and this store my opinion matters and I'm not treated like I don't know what I'm talking about. So there all you males who think women don't know about cars and such. I'll beat I could teach you a thing or two!

  Daneen Thompson
a year ago
Steven was awesome! When I called someone told me they'd have to order the part. Called back and got Steven it was in stock and he had it sitting there waiting at the counter when I arrived! Thank you Steven you renewed my faith in OREILLYs.

  Fluffy Panda
2 years ago
Decent place, knowledgeable people there, but you tend to have to look for help. Having worked hardware in a mom & pop style store, you'd expect to be offered help as soon as you walk through the doors (if it's not slammed)

  Adam Joy
a year ago
Had everything I needed and at reasonable costs. Staff were friendly and from what I could see with their interactions with other customers they were very knowledgeable.

  Anna M
a year ago
I love the customer service.. Such sweet people who know what their doing!!And they always have what I need in stock!Excellent....love it!!

  James Heimbach
5 years ago
I got headlight bulbs and windshield wiper blades and was surprised to have the guy checking me out offer to install them for me for no charge. I know how to do it, but really appreciated it, because it takes time and can be a messy job.They've definitely won my business!

  Mark Hillman
a year ago
Great place to buy parts! Staff are helpful and very knowledgeable! I left with more knowledge about my automotive problem than when I got there.

  Roberto Lopez
11 months ago
Worst place to get parts service is the worstAnd workers are always giving wrong parts to customersGood thing there s an autozone next doorAnd again worst place to get anything

  Casandra Howard
2 years ago
The employee was so helpful I was very happy with the service and his experience made the product choice very easy for me thankyou see ya soon .

  Kenneth Cooke
a year ago
The people at the counter were a great help with helping me with my ignition problem and my battery replacement. Good people

  Firstname Lastname is allowed
4 years ago
Absolute worst customer service i have experienced ever in any business. They sold me a cordless tool that when i got it home and opend it there was no charger inside. I try to return it and they would not help me. Now im stuck with a 100 plus dollar paper weight!! When i was leaving a different customer was trying to get a battery for his car and it ended up with two employees in the parkinglot squaring off with him trying to fight the guy!!! The employees did this!!! Absolute worst place i have ever been to! Plus the guys that do help you after standing there forever dont know a thing about cars or the parts they are selling. Total joke, go to napa across the street. Very professional and they know what they are doing. I regret coming here to do business with them so hopefully you dont make the same mistake i did!! Stay away from here because you will either get robbed or beat up by the people that work here

  Al. B.
2 years ago
No I know my experience was really good I went in and found an item that I didn't think they'd have for a new truck but to my surprise they had it kudos to O'Reilly's they've got my business lastly they met and exceeded my expectations thank you

  Jo Ann Turner
2 years ago
I don't normally shop this particular O'Reilly's. As it is in Clearlake, California. On Clearlake in Lake County. It's not as close to me as the one in Lakeport, on Clearlake in Lake County California. On the day I stopped in at this one. I was doing other business in Clearlake and hoped to avoid having to go to lakeport later that day. As most franchise businesses go. This one is well maintained and the people who work there knowledgeable and friendly. The reason I'm only giving a three star review is, first off this stores parking lot is a hazard to get in and out of. Especially for those who have a physical challenge. The parking lot wasn't always this way. When the store was first built it had plenty of room for a larger parking lot. Unfortunately someone decided that it could be cut down and part of the space could be sold for an additional business. There by making it a harder place to park and access while other cars are entering the narrow parking lot. So for those of us who are physically in need of mobility assistance, be aware of this parking lots hazards when accessing the store. I did purchase the item I was looking for, it was reasonable in comparison to the other three major Auto part store we have in the area.

  brandon givens
9 months ago
I have been going here for over 20 years and have never been disappointed

  MARIA KING (Pets Have Hearts 2)
5 years ago
It was good I order a part on line that they had in stock paid for it and waited for email .. Well they haven't had to many of this type of issue so it tought them something else there store does but they was a lil freaked out because the person from the last shift had gotten it ready but they had no idea where they put it 4 employes looked and found it and We was all Happy .. We are not perfect and learning is a everyday experience I am.very happy with my service and there on.line shopping ...

  Kayla Seder
3 years ago
Could be better. Had to go back 3 times for the right part. But I do love the fact they rent out tools supper handy. Thanks O'Reilly's

  Tracy Williams
2 years ago
Went in for windshield wipers. Employee was very knowledgeable and offered me a variety of options. He even replaced them for me in the parking lot at no charge.

  Jayson Danning
10 months ago
The employees are awesome my favorite is Joe because I mess with him when I go there