Quick Lane Tire & Auto Center at Bill Brandt Ford

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Jacqueline Castillo
3 months ago
If I could give zero stars, I would this place completely tried to take advantage of me. I have been taking cars there for four years. I have been taking my Dodge grand Caravan for three years to this place. They have never checked my transmission fluid which doesn t make sense when I ve been taking my car there for so many years they tried to sell me a new transmission. I got a second opinion, and all I needed was transmission fluid. I took my car there for a tune up and instead of doing a tune up they try to sell my a new transmission for over $6000. Low life mechanic place to go to.

  Dennis Kayser
2 years ago
I had my oil changed and after the work was done I noticed a small amount of oil on my garage floor. I called Quick Lane and explained the problem they were very nice and told me to bring it back. They immediately took my car in and put a new gasket on the drain plug and replaced all of the oil. 1 day later I noticed a small amount of oil on my garage floor and call them again and brought the car back. They ordered a brand new drain plug and gasket no charge to me and completed the work. Jacob the mechanic constantly kept me informed about what he was doing and what the plan was to fix the problem. Incredible service excellent attitude I will go back for all of my service needs. Very happy!Dennis KService: Oil change

  April Poteat-Brittain
2 years ago
Great place to get an oil change, tune up, brakes, ect. Always excellent customer service from making the appointment to checking out. Affordable compared to other places that offer similar services. I feel they are truly honest with their assessment on what needs to be replaced or not. For example, today I was pretty sure my brake pads would need to be replaced but was assured that they still had half life left. In regards to an oil change, I love getting a detailed (easy to read) report on my car attached to my receipt. I save these to compare to past/future reports.

  M. Barra
2 years ago
So far I ve brought my car here twice and have been really happy with the experience. On this last service, they finished 90 minute job in 30 minutes. Prices are competitive, service and quality are great, and you re getting Ford OEM parts. Don t have a reason to go anywhere else.

  Hao Voqui
4 years ago
Service was great until the last time. I pulled my car to do my own oil change this time. The drain bolt is stripped and looks the the used an extractor to remove it last time. Instead of replacing it. They put back the stripped blot.

  Gary Killgore
5 years ago
I wouldn't buy another car from Bill Brandt Ford, but I won't let anyone else service my cars and trucks. Only Quick Lane in Brentwood. Gino the service manager, is simply the most professional and thoughtful service manager ever. You can relax if he's managing the work or giving you quotes. He's a straight shooter.

  Cascante Productions
4 years ago
I love this company. They always are ready to help with any emergency services of my car. I've called them the same day before with issues and as long as I can leave my car their they can take care of the issue.

  Earl Grey
a year ago
Asking for a battery change. They gave me a two-week out appointment. And I saw full guys chit-chatting in the shop standing around doing nothing.

  Jennie Pepitone
3 years ago
Love this place. Ao professional i never worry if they do something wrong. You get what you pay for.

  Alan Jones
4 years ago
Staff courteos but never knew they could take appts. No mention on website.

  Mark Porterfield
2 years ago
Booked out 2 weeks. Gotta go somewhere else.

  Timothy Reardon
3 years ago
Have been using their service for nearly 20 years.

  Joshua H
4 years ago
Did a great job the staff is really friendly.

  Richard Rogers
6 years ago
Got me in fast no appointment

  Ed C
2 years ago
It was great service ,great communicationThanks

  EricG NIS
2 years ago
very good

  keekeekee Keekeekee
7 years ago
GREAT PLACE FOR AN OIL CHANGE