Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Rita Shaby
4 months ago
Good mechanics are hard to come by. I m so glad I found Henry who found me a difficult battery replacement quickly. I ve been using him ever since. He s an excellent mechanic, honest, and communicative. His prices are also reasonable. Thank you Henry!
Solomon Shumake
4 months ago
I just wanted to take a moment to express my heartfelt gratitude for all the times your company has shown its dedication to doing things the right way and considering the customer's needs. Specifically, when I brought in my 2005 Toyota Rav4 on a late Tuesday afternoon with an issue of sudden failure. You quickly diagnosed and repaired the car within a couple of hours. This level of service is truly exceptional and something I have witnessed from your team time and time again. But this time, you went above and beyond by discovering a gas cap breakage that was causing the dashboard check engine light to be on. It is truly a pleasure to do business when you know that the people you are working with genuinely care about your vehicle and your best interests.
Artrice D Bennett
4 months ago
I called Henry to ask if they could fix my trunk that wouldn't close and he told me to come down right away. When I got there he helped me right away, looked at my trunk and knew what was wrong. He fixed it for me for free! I was very appreciative because it had been stressing me out the past couple of days and I thought I would have to replace the whole trunk latch. Everyone was very nice and I would recommend Henry Chin's Auto to anyone that needed car repairs.
Andre Nicola Khalilieh
10 months ago
Best shop in town! Very friendly and great prices. I called to get my ignition coils changed and they got me in within 10 minutes and finished the job quickly, even parking the car outside and holding the door for me. Really great family that owns the shop. They have a really cute dog at the shop too. Highly recommend this place to anyone needing work done on their car!
S G
6 months ago
Always offer best/reasonable price for any service. Staff is very friendly and always willing to help. I needed a copy of an invoice from 2015 and they instantly provided me an electronic copy.
Alice Kassinger
a week ago
Friendly and very generous with his time and recommendations! Highly recommended.
Ingrid Farnbach
9 months ago
I've been taking my 2004 Golf to Henry and his team for years and they've kept it running great! When I needed a new catalytic converter, he quoted $1000 less than the dealer. Now my 81 year old mom has moved nearby, and he treats her and her Honda with great kindness and care.
Gerrad Greenberg
3 months ago
Henry and his staff are honest and intelligent, what more do you need to know.... also saved me from buying a new clutch!
Renata Fineberg
9 months ago
When you find a mechanic you trust and can fix every problem in the most economical way, why would you ever go anywhere else? This is the only shop we have gone to for 25+ years!Henry Chin s is the best!
Jonathan Sorce
2 years ago
Henry is great. I've taken my car here three times once for a dead battery, once for regular vehicle maintenance, and once for a flat tire and every time he gave me a fair rate. He's good at explaining what the mechanics are doing even for people like me who don't know a lot about cars. Today he even buffed out some scratches on my car for free, telling me "it's a shame to have a nice car looking like this, I'm going to fix it up and I won't charge you." Highly recommend!
Jen Hansen
2 years ago
I ve been coming here for more than ten years and I ve always been taken care of wonderfully. I trust Henry s judgment on all our car issues and it s really nice to know I ve got someone to go to with any questions who isn t going to take advantage of me!Recently had a computer error on my car that would have been recommended as a new transmission by Toyota, but he unplugged it and saved me a ton of money and worry.I highly recommend this place, I wouldn t go anywhere else.
Jessica Zebrowski
3 years ago
Henry Chin's Auto is exceptional. They always provide excellent service at great prices. The thing I value the most about their business is that they always are willing to thoroughly explain to me (in a non-condescending way! Rare for being a young woman going alone to an auto shop!) the services they are doing and why, and quote an approximate price before you mutually agree that the service is necessary. Their communication from drop off to pick up is awesome, and I highly recommend them to all of my friends.
Sherry Q
2 years ago
I heard a loud scraping noise coming from the bottom of my car (found out that my splash shield was dragging after driving through an unavoidable pool of water) and not a single mechanic around was willing to take me in EXCEPT for Henry!I was looking for a same day appt since I had a drive to SoCal planned for that afternoon, and Henry was gracious enough to take a look at my car and remove the portion of the plate that was dragging even though he was fully booked. From start to finish, I was out of there in less than an hour.Super friendly, reasonable pricing, and a pro at what he does! 1000% recommend!
Hannah Plowright
3 years ago
I have been using Henry Chin's Auto care for 4 years and it is the only place I'll take my car. When I got a 2012 Prius and took it to the dealership, they were going to charge me $4000 for issues with the tires, ac and engine. I got a second opinion from Henry and he didn't find anything wrong with the AC or Tires and managed to fix the engine problem for a total of $800 in less than a day. I won't take it to the dealership again. I then had to take a roadtrip across the country and back, covering over 10,000 miles. The check engine light didn't come on once. I am so grateful for all the years of service Henry, for keeping my cars functional and not breaking my bank account to do it. Best service in town, hands down.Services: Transmission, Electrical repair, Exhaust, General repairs & maintenance, Electrical, Auto engine diagnostic, Engine repair, Brakes, Oil change
Jasmine Samontina
5 months ago
amazing service! affordable, transparent, and efficient. I can't recommend this place enough
Lauren Richmond
6 months ago
Henry has great attention to detail, is very thorough, and very fair. Great business would definitely recommend!
Justin Page
a year ago
Went in to have my brakes fixed - after replacing my rotors on my car, my brakes were extremely squeaky every time I used them. Went in to have it fixed on FOUR SEPARATE OCCASIONS, of which they would take my car for a day and never fix it. They have wasted days of my time, and now I need to find and pay a separate auto shop to actually fix my car after months of this problem.I have never felt the need to write a bad review in my life until this experience.Service: Auto maintenance
Nick Jones
5 years ago
Phenomenal service. Went above and beyond to accommodate my schedule for a job that was likely his smallest of the day. Will be returning.EDIT: Had an unrelated issue two days later, with an hour left before Memorial Day weekend. I won't go into details, but what Henry & his team did to ensure that my car was working that weekend showed an unprecedented level of service. While I didn't call to thank him (I thought he'd heard enough from me this week), I'm hoping he'll see this review and know how much I appreciate the help.
Ethan Cheng
6 years ago
Dan and his team are great! I've been taking all my vehicles here for many years and continue using their services. They are honest and transparent about their pricing / services.One time I had a burned out turn signal bulb and brought my car in. They put in a new bulb in less than a minute and told me no charge!
Sarah Yang
a year ago
My recent experiences at Henry Chin's Auto Care have been positive. He's honest, cares about quality work and charges reasonable rates.I would definitely go back.Service: Auto power window repair
Alexander Winter
6 years ago
I ve been here twice, the first time I had to get a new tire because it was somehow damaged and made a weird noise. They fixed it and it was all pretty easy (although I waited for 6 hours, which isn t their fault since they told me they would call, and it was UPS that was late). The second time I had a nail in my tire and they fixed it quick and easy, and made it convenient for me. There s a coffee shop next door with delicious food and good coffee, so that s a nice extra perk if you re waiting for your car.
Wells Dunscombe
4 years ago
Came here the day before New Year's Eve needing new breaks and new rotors. I called at 2pm and they said come in immediately and had my car ready to go just two hours later. This shop was extremely timely, professional, and best of all reasonably priced. I will be back here for all future repairs and 5/5 recommend anyone coming here.
Benjamin Dierauf
4 years ago
I've had an excellent experience with Henry's Auto Care ever since I was referred by another well-regarded auto repair shop several years ago that didn't want to take on the complications of my salvage-title Prius.I've always found them to be honest, fair, and timely, as well as being reasonably priced.Henry is indeed a top-level diagnostic wizard! He recently solved a complicated problem with the car's electronic control module shutting down, due to what turned out to be a malfunctioning air flow sensor. We had agreed to a 1-hour labor charge for the diagnosis, which ended up being much longer because of the complexity of the testing protocol, but he kept his word with the diagnosis charge. Hopefully from now on it will just be simple tuneups and oil changes. :)
Morgran
2 years ago
Honest and dependable.It's difficult to find a place where it doesn't feel like the mechanic isn't trying to scalp you. I think it's because cars in general are very expensive so there's rarely "good" news. I go here, my girlfriend goes here, and so does my brother and sister.Stop looking, and just go here, this is the place you want, promise.
k. marcelous
4 years ago
Said he was backed up 2 weeks the second I told him my vehicle is a 1985 model. This is the second time I I contacted him about repairs for my vehicle...So he is either really good and slow, or chooses which vehicles he really wants to work on.
Machiko Noguchi
6 years ago
DO NOT GO HERE!!This place will RIP YOU OFF and they are NOT honest!I brought my car in because the brakes weren't working. I looked it up on the internet and found out that a lot of people have had the same problem on my same car and so I googled the part that was causing the problem and saw that the most expensive place that was selling the part was selling it for $150. I also watched a YouTube video of somebody replacing that part in my same car that lasted 7 minutes. Some of it was edited, so for the sake of simplicity, I figured I would be willing to pay somebody an hours worth of work to replace it since I didn't want to do it myself. This garage charges $120 per hour for labor, so I figured, with taxes and fees, it shouldn't be more than $300. This place wanted to charge me $900!!!! UNBELIEVABLE! When I said I saw the part online for $150, they told me to bring my own part and they would install it for $350!! When I said I watched somebody doing it on YouTube and it took them less than an hour to do it, he said, "then why don't you do it yourself!" If I wanted to do it myself why would I have brought my car to a garage???DO NOT TRUST THESE PEOPLE!
Tone Gee
6 years ago
Terrible customer service. The owner was very rude and unprofessional towards my mother and I. We just were passing by and asked how was his prices and he asked if we came from the shelter near by. I said we were just picking up my mother's property because she found housing. His response was that we couldn't afford his shop and he laughed. I told him that was very rude and for him to apologize he then said that he could say anything he wanted because he owned the shop. He then said goodbye and called my mother a shelter mom as he was smirking. Very unprofessional and ugly ways towards potential customers. I really feel sorry for this lonely man who probably has family problems.
Liliane Nienstedt
4 years ago
We stopped by to see if they could attach our new license plate bracket (moved from out of state and didn t have a front plate, also didn t bring any power tools with us). They did it for free and were super helpful and nice! Will 100% return:)
Renee O'Connell
10 months ago
Helped me out when I had a nail in my tire! They were so accommodating and kind.
Jaqueline B
2 years ago
They fixed my car super fast. Henry understands everything about the cars. Great service