Sunrise Honda of Rogers

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Alan Woodward
6 months ago
Great experience buying a new bike and helmet. Would recommend.

  Tylor Gray
5 months ago
Really great selection, really nice, cleaned up shot superfriendly staff and a gentleman named Matthew helped me out when I was in a really tight pinch on my bike. So I'll be forever grateful to this shop.

  Bradley Whitman
7 months ago
My wife and I recently purchased a couple vehicles from there. It was on a Saturday and they stayed late to seal the deal for us. Super friendly and helpful folks to deal with. I highly recommend these guys for anything powersports related. I'll definitely be back again.

  Brian Phillips
a month ago
These guys and gals know customer service! Very friendly and knowledgeable!

  David Kleyweg
10 months ago
These guys were great I have a victory vision , a bike they've never worked on, changing tires involves dropping the suspension,and they were able to change the front& rear tires for me as I waited. Highly recommend them!!

  Jason Fielding
2 years ago
Nice store with lots of bikes to choose from. I been waiting for my bike in arrive at the store. It finally came in last week and I absolutely love it.

  Joe Barnes
2 months ago
Great place to do business lots of nice people

  Kristen Schmitt-Dykes
a year ago
Spent $15K on a SXS 8 months ago, only to try and start with no luck. Called service and was told that more than likely I needed a new spark-plug. Suffice it to say, I was pretty upset as it hasn't;t even been a year, and I have no idea on how to change/fix. Manager was of no help. Good idea to provide operational to-do's for new owners!!

  DANA HUFFMAN
10 months ago
Ryan was so great so helpful. Went above and beyond to help buy my bike Took time with me I love my bike.

  DOUG MAHON
2 years ago
On a trip from Oklahoma City to Rogers Arkansas.To ride that pig trail When the chain went out on my wife's Honda 750. Took the bike in on Tuesday and they were Booked solid. They got me in and I had my bike back 1st thing Wednesday Morning ready to ride. Ryan and his team saved my vacation From being a total bust. The price was great. I will not complain. Thanks very much we'll check in the next time I'm in town.

  Shawn Mihal
3 years ago
An outstanding dealership with employees who care about your experience.I purchased a side by side a couple weeks ago and all the employees were extremely helpful and made sure my purchase went smoothly. They were also nice enough to deliver it my home about an hour away. I will definitely buy from Adventure Honda again.

  Snipe s Gaming
2 years ago
Put 2,000 down on a cbr500r 6 days ago. Right after I basically buy the thing Im informed it has a recall they knew about the whole time they were about to sell it to me. I was told that the reflector was ordered with expedited shipping and that it should be here by Tuesday (because Monday was memorial day). So I thought I could wait. So Tuesday rolls by it's 5pm so I call and ask if it's ready, i was told that it didn't come in today and my sales rep would call me after they checked the shipping. Needless to say I didn't get a call. So now Wednesday rolls by and I figured it came in late so I'll call a hour after opening when they aren't busy according to google. I was told it didn't come in last night, probably got delayed because of the holiday and they will most likely have the bike ready tomorrow. So I'm patient and politely and wait until Thursday so Thursday rolls by and at this point I am getting a little annoyed because I've been told twice in a row that I could grab the bike on a certain day I couldnt, but I'm patient so I wait until 11ish today(Thursday) and find out they still havent got the part mind u it's not hard to look up a tracking number and very rarely do they say it's out for delivery and then never shows up especially for commercial pruducts. And they tell me today for sure I'll get it to you, and it's out for delivery today and we will have it soon it's now 13 minutes from closing and I haven't heard from my sales rep yet. And it'll probably be the same thing tomorrow. Just to top everything off they knew the bike had the recall 2 days before I came in to look at bikes so they sold me a new vehicle with an open recall(ILLEGAL BTW). If my bike isn't given to me tomorrow I'm going to see if I can get a refund and I'll never be going back to rainbow again. I'm not mad they aren't getting the part I'm mad I keep getting told tomorrow tomorrow tomorrow and today was one of the best days to ride so far this year. Oh and when I walked in because I looked young no one was taking me serious until I said I have 2,000 for a down. Idk if people think they can bs me because I'm young, but I'm most certainly not dumb.

  Cody Reece
4 years ago
Great people and even better customer service they had me on a new bike in less than an hour. They re sales man Genuinely want to find what s best for you and you don t feel pushed or uncomfortable a bit. They definitely earned a customer for the rest of my life.

  H Moats-Mason
6 months ago
Bought a bike. Awesome experience all around.

  Billy Simpson
5 years ago
Loved it the lady that works there went out her way to get me finance d I drove 312miles to get my four-wheeler they had it waiting on me outside the paperwork ready not to mention they stayed way passed work hr..s on me loved it no other Honda shop could get me finance d because they would not take the time they was leaving it up to the computer to do the credit score this is really messing business out of a lot of business because they do not look at the person s credit history them selves . Thanks rainbow Honda .

  Jw Woodard
6 years ago
UPDATE: My experience with this dealership had been poor in the past, but a few weeks ago I went in to look at helmets and I had prompt service - I didn't get the helmet but I was pleased with the visit. I believe the guy that helped me was named Jimmy. He had salt and pepper hair.Today they made me very happy. I purchased a 2016 NINJA 300 ABS from the Cycle and Marine store across the parking lot. They have a "no ride until you buy" policy so I bought the bike, end of day and only got to ride it a little in the parking lot. I was happy with the deal I got but that's where the happiness stops. (I'LL WRITE A FULL REVIEW ON THE CYCLE AND MARINE LATER WITH VIDEO) Needless to say my clutch lever engaged WAY too far out. Three times Cycle and Marine said it could not be fixed. I took it into Honda today and Jimmy fixed it in 3 minutes. Rides EXACTLY how I wanted it to. I won't be doing any business with Cycle and Marine but I can say that my experience at Honda has been improved.ORIGINAL RATING 1 STAR: I heard this place was the best...but I guess that was in the past. I've gone in twice to speak to someone In the service department and the vibe was like your problems are an inconvenience. The customer service is terrible. Just go see the lady at the service desk, Jackie, you'll see what I mean. Her face says "I hate my job and I have no desire to help you". This place doesn't deserve the Honda badge.

  Sean Harrison
4 years ago
They made the problem much worse.I don't want to write a negative review. Honestly. But come on. I took my new bike in for general tune-up and to diagnose a drip. Nothing major: overnight I'd have a quarter-sized oil spot. I just wanted to make sure it wasn't something symptomatic. Among the several things they came back with one was "you need a new petcock." Ok...(that's the switch valve to turn your gas on/off/reserve for the uninitiated like me.)So now I have a new petcock. When it is turned to ON or RESERVE, it leaks like a sieve. If I leave the switch on overnight, I have a 6"x12" puddle of gas under the bike the next morning. Nice.I should've suspected something when I gave them my bike with a full tank and they gave it back with just enough fuel to get home on RESERVE. Little things like that do often indicate untrustworthiness on the important stuff. It proved to be so in this case.

  Chris Treece
2 months ago
Great people to deal with

  Amber Atkinson
3 years ago
My husband bought a 17 TRX500 and they weren t pushy like the normal dealerships are. Very polite & was here every step of the way. Recently had a small issue with it and brought it to heartland Honda of Springdale instead of the Rogers one due to moving. Right off the bat they weren t to trustworthy & was giving misinformation, also talking bad about the Rogers dealership. Didn t even ask what was going on with it. Called the Rogers dealership, was told exactly what it was & corrected information! Strongly recommend the service advisor! Thank you guys for everything!

  Shatay Freeman
2 years ago
The people there make you feel so stupid when you ask any type of questions. Even on the phone you can t talk without any of them interrupting you as you speak. I do NOT recommend you going there or calling to ask for any advice or have any questions to be answered you will be treated so horribly and they don t care.

  Josh Hood
3 years ago
I have a HONDA and they won't put tires on for me. Was genuinely confused when he told me no. Maybe it was just the person I spoke with but their customer service is awful. Would not recommend to anyone based just on that.

  Bagwell Motors
4 years ago
I bought my Africa Twin and my wave runner from Mike Trailor. the first time I was in and out in about 30 min. and the second time they had my paperwork waiting and I was out in about 15 min. This is my go-to place for anything powersport related. Highly recommend this place.

  Jim Tull
5 years ago
had a bike that rode straight and true with no hands on a shreded back tire doing to drop it off here fort a new tire. i picked up a bike with a new tire that wobbles at 55+ pmh . i cant do 75 with BOTH hands..they are trying to make excuses not to be accountable. NOT HAPPY

  Andy Boecker
11 years ago
Rainbow Honda is one of the best motorcycle shops I have been in! They have fast and very friendly service. The salesman were very active and knowledgeable. I would recommend this store to anyone and everyone. Thanks for caring about the customer Rainbow Honda.

  Dana Hall
5 years ago
Today was the 2nd time taking my trike to them for am issue. And again they fixed it the same day. I will be using them from now on. Nice, helpful, prompt, and they care.

  Brian Ewert
10 years ago
1 Star is 10 times what they deserve! An experience so bad that it is painful to describe! They had my Aquatrax all summer but were simply incompetent to fix it... yet every time I came to get it they would proclaim it fixed and tested yet the same problem immediately manifested itself as soon as they were back in the water! My STRONGEST recommendation to STAY away from them!!!

  Damien Fischer
8 years ago
My experience for this dealership so far hasn't been good. Now I will say the folks were real nice and all but the used bike I got was very disappointing. I originally thought to go to a dealership to hopefully buy a good bike, something that I could trust thinking it has been gone through and looked over etc.. This is my very first bike and was excited and my first time buying something from a dealership. This bike is a 2009 Honda Shadow Aero and was just what I was looking for. Well the day I went to pick it up it the bike had an engine issue which they said they changed the plugs. This seemed curious low milage bike and needed plugs.. OK so no biggie they said it had a new tire which was good and they got the thing running after an hour or 2.. so started to ride home and the dang bike ran out of gas, the to top it all off my first ride out with it a guy pulled me over and the rear fender of the bike nearly FELL OFF! YUP the bolts were not attached but just put in the holes, made the bike very dangerous and nearly some costly damage to it. Lost several of the crome bolts and while I was inspecting this mess I noticed one of the rear turn signals was electrical taped and is busted! They charged me top dollar for this bike and after all the things I found wrong with it feel I got ripped off... I talked with the sales man and said he was going to talk with his manager and never heard back... So I have repairs right off the bat, I feel nervous on this bike, and already need parts.... Avoid this dealership they are selling you mediocre bikes at top dollar without looking them over..

  Derald Compton
9 months ago
Had just what I was looking for. Good inventory. Friendly service

  Lee Fox
3 years ago
Unfortunately I had a Honda Talon with a bad motor. Honda corporate did the bare minimum, but Mike the shop manager there went above and beyond. Even when I was upset Mike was cordial and got me taken care of. Good shop.

  Stephen Volsted
a year ago
Great service and a great selection of bikes friendly sales and service personnel I loved it there