RKL Heating & Cooling, Inc.

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Casey Dillard
4 months ago
Working with Robert and his crew was an all-around A+ experience.He came in to Little Rock all the way from Benton to do a quote on the job (even though there is a standard cost for mini split installation). His cost was lower and his work was better.We put a metal building/garage behind our house to make more room for ourselves. The rear of the building is 3 feet from a wooden fence, and Robert was the only quoter who mentioned mounting the compressor on a bracket over the fence line so it would get proper airflow. This took 4 workers at one point to hoist the unit onto the bracket.They did all this without adding to the overall cost.It was an honor working with them. They did great.Cheers

  D A G
5 months ago
Robert the owner was very helpful in making sure we were getting the correct air handling unit. And his crew were professional and explained everything to our satisfaction. They also went above and beyond and also installed a new hot water heater for us.

  Aaron Harris
5 months ago
We needed our furnace replaced and Robert came out to give us an estimate the same day. After we decided to go with them for the work he clearly communicated plans to us, his install guys showed up on time, completed the work and were very courteous and professional.Services: Installation, Heating system maintenanceServices: Installation, Heating system maintenance

  Sidney Heard
5 months ago
I recommend RKL. RKL is a very reliable company. I purchased a HVAC from them in 2022 at reasonable price among 4 bids! Currently everything is working. They crew were very professional and insure minimum debri in my home during installation.

  Gigi Breck
9 months ago
RKL installed new Heating/AC for us. The installers were great guys! They were friendly, knowledgeable, prompt and professional. The owners were so nice to work with and have been very responsive to our needs. They follow up after the installation process! We have used this company for many years for routine maintenance of our systems and been very pleased and usually receive same day service! Highly recommend using for all your Heating/AC issues!Services: HVAC system repair, HVAC system maintenance, A/C system maintenance, Heating system installation, Install thermostat, Install AC, Heating system maintenance

  Michelle Noakes
6 months ago
I called about an issue on Saturday and they had someone out by Monday morning! They were very nice and I am satisfied with my overall service! I will continue to use this company from now on. Kyle and Eli were my technicians and did a great job!

  Jason Williams
10 months ago
The RKL team was professional ,friendly and helpful. These guys know their stuff! We are a rural Church and they understood the critical importance of HVAC for our aging congregation and was able to accelerate our timeline to be sure they were comfortable. I am thankful that we were blessed to have come across this fine company. They do excellent work and care about people. Thank you so very much. I recommend them very highly.Services: Installation, HVAC duct & vent installation

  Bren Meh
8 months ago
our experience with them is five star they are great. They responded to us with a technician within two hours on July 14 when our house was struck by lightning and took the entire HVAC system out. the tech discovered a fire in the unit cause by a gas line blowout. Thank God, they came so quickly. when the actual installation began they showed up one morning at 8:30 and it was hot, hot hot. They worked so hard and tirelessly up in the hot attic for 6-7 hours, reinstalling all the new equipment and getting it up and running. They are a family owned business in Benton and I highly recommend them.Services: Installation, Heating system installation, Install thermostat, Install AC

  Brenda Womack
10 months ago
New customer to RKL. Responded to service request same day of request. Buddy Ayers was our service technician. He was prompt knowledgeable and had our AC unit back up and running in no time. Very friendly and kind. Answered all my questions. Very pleased with technician and RKL service! Will definitely use in the future.Service: HVAC system repairService: HVAC system repair

  arkansas visitor
3 months ago
I have a new home and my house was cold! I called them and they came out without any issues. Thank you so much for the fast and great service!

  Mark Helderman
10 months ago
We had our a/c go out on a Friday at 2pm and by 3:30 the owner was at my house checking our unit, he was out helping his employees because they were busy. He informed us that the unit needed to be replaced and got us the price within an hour and had they had it replaced and running within 24 hrs. Super friendly and helpful we won't be using anyone else but RKL heating and cooling!Services: HVAC system repair, A/C system repair, Installation, Install AC, Thermostat installation

  Gregory Snell
4 years ago
Making my appointment was super fast and easy. The technicians were very knowledgeable and friendly. They showed up on time and diagnosed my problem and gave me options to resolve it. I ended up getting a brand new American Standard/Trane 16 SEER unit and am very pleased with it as well as the price. The coordination of this company is spot on. If you need any HVAC work, give RKL a call, they will not let you down.

  Melissa O'Connor
9 months ago
We had both AC units out in our home and it has been hot! I called and within two hours, Robert showed up to inspect the units. LESS than 48 hours later, we had two new units installed. The guys that did the install worked very hard, were courteous, and got the job done! Amazing company and people!

  Lisa Garrison
6 months ago
I recently had some issues with my HVAC system.I had called RKL Heating and Cooling as a second opinion and estimate for repair or replace.Robert came out and reviewed all the issues I was having and gave me a fair and honest assessment of the situation and options to fix.I ended up replacing the HVAC system.The two gentleman that came out were prompt,efficient and very knowledgeable. I would recommend this company to anyone who needs HVAC repair or install.Services: A/C system repair, Installation, Heating system installation

  Jay Harrison
10 months ago
RKL Heating and Cooling is the best of the best. They have installed over 20 full hvac systems for me in different home build projects. I use them because of their quality of work, honesty and pricing. All the way from the owner to the front desk I have never had any issues. Quality people, quality work, and quality product!!! A1 in my book :)Services: Ventilated ceiling installation, HVAC system repair, HVAC system maintenance, A/C system maintenance, Heating system repair, A/C system repair, Installation, Heating system installation, Install thermostat, HVAC duct & vent installation, Thermostat repair, Repair HVAC, Install AC, A/C filter replacement, Heating system maintenance, Thermostat installation

  Ronica Crutchfield
8 months ago
This business is so awesome! Buddy was quick and professional. I had an appointment set for Tuesday, but my thermostat was running 91 degrees on Sunday. I explained my financial situation and they accomendated me! I HIGHLY RECCOMEND THEM!

  Jonathan Cupples
a year ago
Amazing work from start to finish. Robert came out and gave us a very reasonable price to replace a very antiquated system. He had it put in less than 3 days later. The installation technicians were very respectful and educational for our team. They cleaned up afterwards. Great experience all around.Services: A/C system repair, Installation, Install thermostat, Install ACServices: A/C system repair, Installation, Install thermostat, Install AC

  Chantelle Myers
a year ago
They were very responsive and came to the rescue in a very timely manner. Even on a Sunday and last minute, they are very well priced. We had another company out first that said we needed to buy a new AC...RKL came out and immediately knew what the problem was. Not only did they know what the issue was, Jeremy, our tech, had the parts on his van and fixed it in a matter of minutes. We will be using RKL if any future issues arise, and you should too!! Thanks to their company, we are enjoying the cool air on this warm day!!Service: Repair HVAC

  Robin Summers
9 months ago
Our air went out over the 4th of July weekend. As soon as we called, they sent someone right over. We needed a new A/C unit after 16 years with our old one. They were there the next day and had us ready to go that same day!! Amazingly FAST service! Complete Professionals that left not a trace behind! Very pleased! Services: A/C system dismantlement, Install thermostat, Install ACServices: A/C system dismantlement, Install thermostat, Install AC

  Laura Thomas
a year ago
This company stands behind their work like no other. I ve used them for several repairs over many years, and when the units were finally giving out we used them for replacing both the heating and AC units. Outstanding customer service!!! Professional and timely in every way.Services: HVAC system maintenance, A/C system repair, Heating system installation, Repair HVAC, Install AC, Heating system maintenanceServices: HVAC system maintenance, A/C system repair, Heating system installation, Repair HVAC, Install AC, Heating system maintenance

  Brian Carpenter
10 months ago
I asked for an estimate on Thursday, they responded quickly with the best offer, and had the complete unit installed by Tuesday. Very fast and professional work. Thank you very much for making the wife happy!!

  Dustin Dandurand
2 years ago
The team at RKL were awesome! Robert came to my home and diagnosed the issues i was having. Within a week he had a new system installed and Carlos was great in showing me what had been done. Fast, friendly and efficient. Great price with really nice financing options as well. A+ experience.Service: InstallationService: Installation

  Buzz Samples
11 months ago
My A/C stopped working on the weekend like always. I called RKL on a Sunday around noon. They were here and had me fixed up in less than a hour. Highly recommend these guys. Chillin on Sunday afternoon. Service: Repair HVACService: Repair HVAC

  Marisa Amundson
2 years ago
I cannot recommend RKL strongly enough. We used them back in July when our AC went out. Not only did Robert do an after hours emergency call when a dozen other places had an extensive wait list, he came back out three weeks later when the unit gave out for good. They replaced our AC unit quickly and even put a bigger unit in at the smaller unit s cost due to an ordering error and him not wanting us to go longer without air.We used them this week when our furnace went out. Again we had super prompt service and everyone was so polite. I needed a new furnace and he originally told me Saturday morning, but called me right back and said he could make today work so I didn t go another night with no heat.I will continue to use and recommend RKL to everyone I know.Services: A/C system maintenance, Heating system repair, Heating system installation, Install AC

  TreyDayEraDay17 (TreyDay17)
11 months ago
Rob did an excellent job accessing the issue with our A/C and fixing the issue. I truly appreciate him, his professionalism, and manners. He is not only a great and imperative asset, I can tell he is also a great person.Service: A/C system repairService: A/C system repair

  Ali Olmstead
2 years ago
We have been without AC for a while now because we were terrified it was going to be a hard and expensive fix. We went through another company a few years back and they fixed it , left, and not even an hour later we had to call them back because it didn t fix. They cost a fortune. RKL came today, and a man named Buddy was so friendly and sweet and fixed our AC within literally 15 minutes. And very VERY reasonable pricing as well. I could not be happier with this company and will definitely be back if we have any HVAC problems. I will recommend to anyone!Service: Repair HVAC

  Starr Pachosa
a year ago
Would highly recommend RKL heating and cooling. They installed a new furnace system today after our air went out on Saturday. So easy to work with and the crew, David and Kyle were very knowledgeable about what they do. Very friendly and prompt.Service: InstallationService: Installation

  Zach Cheatham
a year ago
We have been thrilled since discovering RKL last year when our AC suddenly died on a Saturday morning in the middle of summer heat. They were the only company I found locally who would come out on a Saturday morning and they fixed the problem at minimal expense that very morning. Fast forward to today, they continue to impress. Our 42 year old furnace finally died, again in high summer, disabling our entire AC system. Robert chatted with me directly and gave me a very reasonable quote for a new furnace on Friday... They estimated it might arrive early the next week... But incredibly they called me Monday morning to tell me they were on the way to install! By mid afternoon we now have a new, working system once more and I couldn't be more happy with their service and professionalism!Services: A/C system repair, Heating system installation, Repair HVAC

  sandyfromthefort
a week ago
Superior service, the whole team is a value to the community

  Sara Waddell
5 years ago
We have used RKL heating and cooling twice now and they have done an outstanding job both times. They are efficient in servicing you and they identify the issue quickly so they can get you back up and working in no time. We have had to call them twice-once at 7 on a weeknight and another on a Sunday morning. They were at our house within 15 minutes and were so kind in helping us. I highly recommend using them! You will be grateful you did!