AutoZone Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Beth Orr
4 months ago
Jeremy H. Is very helpful and always polite. He has helped several times getting the correct parts for my truck. And changed the battery today. He is professional and knows what he is doing. Highly recommend this store and Jeremy H.

  A & B
4 months ago
I m a loyal customer, 3 generations. Dedicated to auto-zone. I am so unsatisfied and aggravated with the service I received as an instore customer in batesville, Ark. They literally stayed on the phone for 30 mins talking to a phone customer that probably wasn t going to purchase anything and neglected an instore customer that was trying to do business with them. Pls auto zone correct this or advanced is going to take over. I went two minutes down the road to an Advanced and the phone was ringing off the hook but there wasn t any long lines of customers that wasn t getting taken care of.

  Issaac Carrillo
9 months ago
I ve been going here for years now, an I wanted to really thank Jeremy Hennings for everything he s ever done. He s always gone way above an beyond not just for me but a lot of other folks!!! If anyone deserves any type acknowledgment for their hard work, commitment and duty, it s him. He s outstanding worker. If not him Chris grant is also right there next to him.

  Mollie Stokes
5 months ago
took cart for fixing small things in the parking lot, good prices and friendly service

  cushman 11 Firefighter
10 months ago
Very lazy on getting back on setting up a job interview and once a interview is set and done they never let you know if they gonna hire or not called back and still no decision on the job very lazy to call anyone back so I went to apply somewhere else and got a job some other parts store sad when you put a in a application some other plac and they get you the job and over month still no word LAZY MANAGER

  Paul Strickland
9 months ago
Happy to help with any and all your needs, even will come out to make sure that you are using the product right

  Deb Murphy (MurphyBits)
a year ago
I was assisted by Maggie on 9/12/22 with the replacement of my car battery. It was an unexpected failure and I had no tools with me. Let me say this young woman not only did an excellent job with a wrench, she also is great with customer service. It was late, I was worn out, and she was so easy to work with. I usually don t go anywhere but napa or bumper to bumper, but they were closed. Maggie made my autozone experience pleasant and professional. I don t usually shop there, but if I am ever in a jam again, you bet I ll be back. And hopefully she will be working so I can thank her again for the kind and professional service.

  Miah Reynolds
3 years ago
I truly was disappointed by the staff members... I don't like leaving bad reviews but when I say I was disappointed I was really disappointed. I walked in to buy clips for my door panel. I walked in and truly felt unwelcomed by the stares of not only the customers but the staff members.. they didn't ask if I needed help with anything. I searched for a good 5 minutes before I asked for help the woman who "helped" me rudely pointed at a display and told me to look there, when I asked for further assistance she acted like she didn't care at all as a matter of fact when the phone rang she ran to answer it. Assuming that it was important I waited by the front it. A few minutes had passed and I felt so humiliated so I just left and as I was leaving she had the audacity to yell "well I hope you have a good day!." I wouldn't recommend going here unless you know what your looking for. Clearly the staff members have more important things to do than to assist customers with their needs.

  Judy Ellis
a year ago
I didn't have a long wait but would have been an unpleasant experience for me. I have used AutoZone for several years when Curtis Vance was the Manager on until Jeremy Hennings became Manager. Both men showed nothing but true professionalism at best. Always welling to help in any situation. I applause these men for their assistance in every respect. We need more of them in our community. Thank you!!

  Ben Hightower
a year ago
Went in for a part that the website said they had. I was very rudely told that they didn't have it, but could have it in two days. I went home, checked the website, saw it was still listed as in stock, ordered it for pickup, and it was ready in 30 minutes. Would have been a whole lot easier to sell me the part the first time.

  barbara oliver
a year ago
The sales girl was unhelpful and didn't bother to look up or for the part , which was a fan belt, just needed a different size. She looked at it and said , Nope dont have it.We said goodbye. I hope to never go there for anything.

  Teresa Brown
a year ago
The employees at AutoZone are so nice and helpful. I am sorry I can not remember the name of the guy that went out of his way to help me find a solution to my car problem. Then went out and installed the bolts. I bought 6-6-22 at 17:14.Thank you so much.

  Gary Williams
2 years ago
Didn't have oil filter so ordered it said be there next day I went there they said it would be there late that night so I waited till next day too much gas to burn I recommend to others to find a different parts store

  Southern Auto Restoration LLC
a year ago
Best place to find parts. They can get parts not in stock faster than anyone and at a lower price than any other parts store. That's not just this store in general, its the company as a whole. Now obviously I can't speak for every AutoZone but the ones I have shopped at have had exceptional parts aquire ability than any of their competitors. I know a lot of people hate when they hire young uns but everyone has to start somewhere.

  Rachel Freeman
3 years ago
Ordered and paid for a passenger side mirror 2 times. Neither were correct. The 3rd trip I was spoken to very rudely about another mechanical issue.I walked out with a refund and stated I wouldn't be spoken to that way, or be returning to this store in the future.I called to speak the manager about it. Jeremey apparently thought it was amusing. I give up. Won't be back!!! Don't recommend them!

  Big Red Clifford
9 months ago
Thank you Zach and Jacob D. For helping get my part in so fast.

  Vincent Provenzano
4 months ago
Always great service

  Daniel Winston
7 months ago
My go to place for my auto mobiles if they can't get what you need they will let you know where you most likely can find it

  Sherry Viter
a year ago
Had get a new battery and the clerk put it in for me in about 10 minutes.... great Guy

  Sarah Ashley
6 years ago
Great service today from... can't remember his name... maybe, Tony Bruce??? Anyway, I'm 4 hours away from home to see my mom who's in the hospital. I needed a new headlight so I could drive back home after dark. This nice young man took care of everything! He checked my car to see which bulb I needed and even installed it for me! He helped me during this very stressful time and I'm most grateful!

  Catalina Harbour
3 years ago
It was awesome they're very helpful made sure I didn't spend too much money

  Malcolm Frasier
2 years ago
My go to place for parts for my Xterra other than Ebay or Amazon. If I need it today, they usually have it in stock if its a filter or gasket etc. Friendly staff with good product knowledge.

  Leah Langston
8 months ago
Always very helpful and nice

  Matthew Mg of cfhdgxdhgfdaths
5 years ago
Everyone in there bentover backwards to help finding the problem with my battery even thow it was 36 degrees and pooring down freezing rain. Took about 30 minutes to find the problem. That are great people working at the Batesville Ar AutoZone

  Catalina Baby
3 years ago
Helpful nice.Thank you Auto ZoneMy favorite one tooAlways been helpful for years.Best place to buy parts etc.

  Stacy Allen
a year ago
Staff was helpful. Just didn't have the grease I was looking for.

  Carolyn Mead
a year ago
Just stopped in to get some tire cleaner. Friendly and prompt service.

  Mellow Knee
a year ago
Found everything I needed and received great customer service!

  Erica K.
3 years ago
Quickly found what I needed and was pleased with the managers ability to answer all my questions

  Louis is great
3 years ago
Got my parts wrong ones took them back and got the right one people are friendly and very helpful. God bless